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Quality Inn & Suites Near The Theme Parks

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Traveller (152)
Room & Suite (301)
Pool & Beach (40)

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About

#215 of 365 hotels in Orlando
Location
Cleanliness
Service
Value
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Spanish
Hotel links
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Location

5635 Windhover Dr, Orlando, FL 32819-7936
Quality Inn & Suites Near The Theme Parks
785Reviews115Q+A70Room tips

Reviews
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David Z wrote a review Mar 2024
1 contribution
There are dead bug in the bed sheet when we check in the room, I talk to the manager name Christine and she doesn't care at all and didn't get a single sorry from her. It's late at night and we have to replace the sheets by ourself. The manager Christine should get fired. Who knows what you going to get if book a room from there. DON'T STAY IN THIS HOTEL!!!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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swamisanto wrote a review Dec 2022
Charlotte, North Carolina45 contributions52 helpful votes
Hotel's Favourite
Awesome location, very close to attractions (Sea world, Discovery cove, Universal Orlando. We stayed here for 2 nights with another family with small kids, going to Sea world took 10 to 15 minutes and also close to Interstate 4. The breakfast is fine with waffle station, and usual bakery items, Coffee, tea etc. Butter was not there (if you definitely need it). The front desk girls are very friendly and check in was easy. The only annoying thing was the door to my room, It was broken and each time we had to use a considerable force to open and close it.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 May 2023
Thank you for sharing your experience at the hotel. It's great to hear that you enjoyed the hotel's location, which was close to popular attractions, making it convenient for you and your family. I'm glad to know that the breakfast was satisfactory and that the front desk staff were friendly and helpful. However, I'm sorry to hear about the issue you experienced with the door to your room. That must have been frustrating, and I apologize for any inconvenience it caused. It's essential that hotel rooms are well-maintained, and I will make sure to pass on your feedback to the management team so that they can address this issue promptly. Thank you for taking the time to write this review, and we hope to have the opportunity to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David L wrote a review Mar 2024
27 contributions4 helpful votes
Tavia at the front desk was amazing. She helped me print my tickets to Seaworld and my airplane boarding passes. The wifi was excellent. The rooms were reasonably clean. The room furniture was a little old and worn. Bedding was very clean. There was a small fridge, safe and microwave. Free breakfast included waffles, hard boilded eggs, cereal, bananas and apples. Overall I would recommend this hotel and would stay here again.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eizabeth W wrote a review Jan 2024
2 contributions2 helpful votes
If you are looking for a reasonable place to stay this is it! The staff were fantastic, the room was immaculate and the beds were very comfortable. We spent the day at Disney Springs, headed back to the hotel to check in before we went for dinner. Upon arrival the front desk staff was so welcoming and polite. We have my aunt who is a senior with us and asking for a main floor room was absolutely no problem. Once we finished check in, I asked about places to eat around the hotel, the staff ( which I didn't catch his name) was super helpful and told us about many places right near the hotel and even more places to eat if we were willing to take a quick drive down the highway. My daughter wanted Olive Garden( not my personal choice m) so we decided to do that, which was only a few minutes away. On our way out I asked Franklin about some attractions in the area and he too was very helpful along with a woman named Taleisha. Once back to the hotel my Aunt took a shower and commented on how great the water pressure was and that the tub was sparkling. We all talked about how clean the bathroom was and that it smelled clean too(which was a big deal to us lol) I don't sleep well on a good day, so each time I woke and left the room to air outside the front desk staff said hello and was friendly too. Breakfast is your standard continental breakfast which is perfect for us as we were heading to Universal and didn't want to be weighed down with a glutinous breakfast . Overall I highly recommend and would absolutely stay again!
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Don't believe any bad reviews!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 7 Mar 2024
Thank you so much for taking the time to share your experience with us. I'm thrilled to hear that you found our hotel to be the perfect place to stay during your visit to Universal Studios. Our team takes great pride in providing exceptional service, and I'm delighted to hear that you found our staff to be fantastic and accommodating. It's wonderful to hear that Franklin and Taleisha were able to assist you with recommendations for dining and attractions in the area. Maintaining cleanliness and comfort is a top priority for us, and I'm glad to hear that you found your room to be immaculate and the beds to be very comfortable. Your feedback about the cleanliness of the bathroom and the water pressure is greatly appreciated. I'm pleased to hear that you enjoyed our continental breakfast, and that it provided the perfect start to your day before heading to Universal Studios. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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derrickwg36 wrote a review May 2023
Seattle, Washington3949 contributions403 helpful votes
This hotel is located approximately a mile from Universal Studios, if you are planning a visit to the theme park this is a great location. The hotel is a little outdated, but the staff are extremely helpful and friendly, and the hotel is very affordable. I enjoyed my stay.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 15 May 2023
Thank you for sharing your review of our hotel! We're thrilled to hear that you found our location to be convenient, especially for visiting Universal Studios. Being just a mile away from the theme park makes it easier for our guests to have a memorable experience. We appreciate your understanding regarding the outdated aspects of our hotel. We are continuously working to improve our facilities to provide a more modern and comfortable experience for our guests. Your feedback is valuable to us as we strive to enhance our accommodations. We're glad that our staff made a positive impression on you. Delivering exceptional customer service is one of our top priorities, and we're pleased to hear that they were helpful and friendly throughout your stay. We'll make sure to pass on your kind words to our team. Affordability is another aspect we take pride in. We believe that a great hotel experience doesn't have to come with a hefty price tag, and we're glad that you found our rates to be reasonable. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. We're committed to continuously improving and providing an even better experience for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allia H wrote a review Apr 2023
Al Rehab, Egypt18 contributions6 helpful votes
Clean, safe, simple hotel with a decent breakfast. Though it’s not modern, the price was excellent. Check-in was easy. The receptionist was very friendly. It’s down the street from Universal Studios. Several restaurants near by too. Definitely recommend.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 May 2023
Thank you for sharing your positive experience at the hotel! I am glad to hear that you found the hotel to be clean, safe, and offering a good value for the price. It's great that you enjoyed the breakfast and that the check-in process was easy and the receptionist was friendly. It's also nice to know that the hotel's location near Universal Studios and restaurants in the area were convenient for your stay. Your recommendation of the hotel is appreciated and will be helpful for others who are looking for a comfortable and affordable option in the area. Thank you for taking the time to share your feedback, and I hope you have the chance to visit again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jone v wrote a review Apr 2023
1 contribution1 helpful vote
The worst experience ever. Rooms are very dirty, filthy smell, toilet and bathroom needs deep cleaning. 90% of the room contents don't work. Blocked toilet etc. Poor customer service out facilities is very dirty. My family and I will not stay in this hotel ever again. NOT RECOMMENDED!!!!!!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: NOT RECOMMENDED Don't book in to this Dirty, Filthy smell Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 May 2023
I'm sorry to hear that you had such a negative experience at the hotel. We understand that cleanliness and functionality are important aspects of a comfortable and enjoyable stay. It's unfortunate that the hotel failed to meet your expectations in these regards. I would suggest providing this feedback to the hotel management directly, as they may be able to address these issues and improve the quality of their accommodations for future guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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marysia14 wrote a review Jan 2023
Southgate, Michigan140 contributions48 helpful votes
WOW..... so upon entering i was a little hmmmmmmm UNTIL I was greeted by the gals on the desk -- what a welcome! Upon heading up to my room, I ran into a couple guys who were working and they were cordial and welcoming, I appreciated their gentlemanly courtesy of holding the elevator and allowing me to enter first. Upon entering the room I will admit the furniture is a little dated but you know what -- the cleanliness and new mattress w/bedding made none of it matter!! As it's an older property there was ample space in the room and the separate bathroom to sink was perfect. There was a lot of room on the sink counter too for all the "stuff". The water pressure was also some of the best I've had in a hotel shower in many MANY years of traveling..... it was fabulous!!! It was a very easy walk to the park system and also areas for eating. The staff mentioned a new owner and let me tell you -- BRAVO new owner(s)!!! I also noticed in the room my travel buddy was staying in the old, but not widely known, "dump bucket toilets. This was brilliant on the move of the ownership. it is a water saver AND saves on cleaning and maintenance. when the tank doesn't have to fill it then doesn't sweat. when it doesn't sweat, it doesn't ruin seals, caulking or walls!!! I won't say it was perfect as there were obvious signs of age but you can tell it's a work in progress (like many of us)..... could also use some new pillows but the sleep was still great!!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: we had rooms that faced the parking lot and i was a little apprehensive about noise..... not a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 May 2023
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel exceptionally clean and friendly, and that you would recommend us to others. Our staff takes great pride in providing excellent service to all our guests, so we're delighted to know that they made you feel welcome from the moment you arrived. We're glad to hear that you enjoyed your stay with us despite the dated furniture, and that the cleanliness and new mattress with bedding made up for it. We understand that our property may show signs of age, but we're committed to providing a comfortable and clean environment for our guests. We're also happy to hear that you found our location convenient and that you appreciated the water pressure in the shower. We take guest feedback seriously, and we're always looking for ways to improve our guests' experience, so we'll certainly take note of your suggestion for new pillows. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WildermereBeach+ wrote a review Dec 2022
Myrtle Beach, South Carolina535 contributions1280 helpful votes
+1
On 12/04/22 checked in to quality inn attendant was friendly. Once in room there were posted no smoking signs however cigarette burns on tv table and regular table. The next morning we discovered three live roaches in our room. One was inside our clothing drawer, one on the fridge and another on the tv table. We took pictures and killed them. I went down to the front desk and met with a female attendant whom wrote down my concern and stated it would be taken care of immediately but we had to leave our room for a few hours. We then left the property as requested for several hours. We were advised the hotel general manger would most likely compensate us for the nights stay and we would receive a message on our in room phone when we returned regarding the resolution. When we got back no message and the new attendant was unaware of our concern. The next morning we saw another roach in the bathroom and the desk chair completely fell to the ground. This happened due to the wheel being glued on after it was broken and left unsafe. I took pictures of this. I then recontacted the front desk and spoke to another female associate whom was not very nice but stated she had no rooms to move us to and housekeeping was busy. and they never sprayed our room for bugs because we did not remove our luggage even though we were never asked to.remove our luggage the day before. I reported all our problems and stated we thought we would be comp sated for the one night. Problems continuing the desk associate assured us the general manager would contact us by the end of the day. The end of the day came and went and no phone call nor room message. I then called the desk again in the evening and was advised I was offered a room change that was not a correct statement but the manager authorized 50% off our first nights stay for the problem. I expressed my dissatisfaction with the resolution but they stated the manager had left but would document my concerns for him to review and evaluate additional compensation in the morning. The air conditioner was so loud it kept us from sleeping and was not cool at all. In addition upon checkout there was no promised compensation for all these issues. Housekeeping was rude and obnoxious. The General Manager NEGLECTED to contact me or remedy any of the promised compensation- STAY HERE AT YOUR OWN ROACH RISK. Oh and by the way This IS a NON smoking resort
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Date of stay: December 2022
Value
Location
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Trip type: Travelled as a couple
Room Tip: plenty of places to stay in the area do your own due diligence
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 May 2023
I'm sorry to hear about the negative experience you had at the Quality Inn during your stay. It's certainly disappointing to find cigarette burns and live roaches in your room, and it's unacceptable that the promised compensation was not delivered. The noisy air conditioner and broken desk chair further compounded your unpleasant experience. It's understandable that you would feel dissatisfied with the resolution offered by the front desk associate and the lack of follow-up from the General Manager. It's important for hotels to ensure that their guests have a clean and comfortable stay, and the presence of roaches in your room suggests a lack of attention to cleanliness and pest control. Additionally, the broken chair and noisy air conditioner are issues that should have been addressed promptly to ensure your safety and comfort. It's unfortunate that the hotel's management and staff did not provide you with the level of service and support that you deserved during your stay. I hope that your feedback will be taken seriously by the hotel's management, and that they will take steps to address the issues you raised.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tati wrote a review Aug 2022
Itacare, BA14 contributions18 helpful votes
I stayed for a week and everything was great. My only comment is that there should be more laundry machines in the laundry. I usually don’t get housekeeping, and the only day I removed the DND, they perfectly cleaned my room! Also, breakfast could have more options!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manny Vazquez, General Manager at Quality Inn & Suites Near The Theme Parks
Responded 2 Nov 2022
Thank you so much for your feedback and commenting about your recent experience with us! We have a great location located one mile away from Universal which is very convenient for our guests. Thank you again and we look forward to seeing again soon in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£67 - £108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites universal studios hotel orlando, quality inn and suites universal studios, quality inn universal studios, orlando quality inn, quality inn suites orlando, quality inn orlando
FORMERLY KNOWN AS
Quality Inn & Suites Universal Studios
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
103
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN & SUITES NEAR THE THEME PARKS - Updated 2024 (Orlando, Florida)

Frequently Asked Questions about Quality Inn & Suites Near The Theme Parks
Which popular attractions are close to Quality Inn & Suites Near The Theme Parks?
Nearby attractions include KEF USA Summer Camps (0.2 miles), Alchemy Lounge (0.1 miles), and FL Gifts (0.3 miles).
What are some of the property amenities at Quality Inn & Suites Near The Theme Parks?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites Near The Theme Parks?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites Near The Theme Parks?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites Near The Theme Parks?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Near The Theme Parks?
Conveniently located restaurants include Border Grill Fresh-Mex, Junior Colombian Burger, and Soupa Saiyan.
Are there opportunities to exercise at Quality Inn & Suites Near The Theme Parks?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn & Suites Near The Theme Parks?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quality Inn & Suites Near The Theme Parks?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn & Suites Near The Theme Parks?
Many travellers enjoy visiting City Hall (5.9 miles) and Jack Kerouac House (6.7 miles).
Is Quality Inn & Suites Near The Theme Parks accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.