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Extended Stay America - Orlando Theme Parks - Major Blvd.

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Extended Stay America - Orlando Theme Parks - Major Blvd.
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530 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Lexington, Kentucky
Reviewed 1 week ago via mobile

We arrived around 9pm on 2/6/17 after traveling all day only to find out that we didn't have a room. "Supposedly" overbooked and we got bumped. No place to stay. No phone call, no email to let us know. No prior attempt to find us a room until we arrived on the door step with our reservation papers at 9pm....

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Helpful?
Thank Dmills9
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

We apologize for the situation regarding your reservation and the inconvenience this may have caused. When we have guests stay over unexpectedly at times it does impact future guests. We make every attempt to resolve the situation prior to the guests arrival, and we apologize we were unable to do so in this case. While we are pleased we were...

BONITA SPRINGS
Reviewed 2 weeks ago

In Orlando, hotels that accept large dogs near the downtown area are somewhat limited, so we stayed one night. Here are my comments: 1. Check-in: We arrived around 7 pm, and the check-in process was slow, but they did have a room (having a dog in the lobby may have been a motivator). On the less than great, I needed...

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Helpful?
Thank BonitaFLFamily
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for the nice feedback about your overnight stay at Extended Stay America - Orlando Theme Parks - Major Blvd. with your furry friend! We are glad you liked your stay while on the business trip and that the first-floor room made it easier to attend to the needs of your pet. We also appreciate your observation and suggestions...

Hialeah, Florida
Reviewed 3 weeks ago

The check in process was fine, however the stay was not that great. The fire alarm fell in the middle of the night, the A/C was leaking, and the guest above us were stomping around the room at all hours of the night past quiet hours.

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Helpful?
Thank AlexaHernandez12
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for choosing our hotel for your visit. We apologize for the noise issues you encountered in your suite along with the issue of air conditioning unit. Our maintenance team is already working to solve the problem, so thank you for bringing this to our attention. We appreciate you being our guest and hope to have another opportunity to...

Odessa, Florida
Reviewed 3 weeks ago

We walked into the lobby and it was dirty, carpet was dirty pine needles from a Christmas tree was all over. Christmas had been over for over a month. We get to the room and open the door and it smelled like someone just cooked a meal but not a good smell. You would think the maids would have noticed...

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Helpful?
Thank smurphy33602
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for taking the time to review your stay with us. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and I am sorry that did not happen during your stay. Please know this...

Reviewed 9 January 2017

Totally disapproved this hotel. It was absurd what they did to me and my daughter. I paid my 8 nights in advance and got tired at 10pm at night when the front desk said they had no room. After an hour of waiting, the receptionist gave me a room and said I would have to change the next day. Pasme,...

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Helpful?
Thank Vera S
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for your review. I am sorry for the issues you experienced during check in and when your arrived to your suite. This is not the type of first impression we want our guests to have. We work hard to provide a clean, fresh and well maintained property along with friendly service and we want our guests to leave...

Douglasville, Georgia
Reviewed 4 January 2017

Rooms were not cleaned completely, staff was very in helpful and hard to find, usually had to wait for them to arrive back to the desk. Be sure that if you expect to have room cleaned daily you let them know as this is not discussed in advance and they do not like to do it. Trash overflowing the cans...

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Helpful?
Thank tdmoon2017
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thanks so much for sharing your experience for other potential guests to utilize. It is disappointing to know there were aspects of your stay which were not up to par. I apologize our guests were not immediately available at times to assist, they do have multiple duties to ensure all of our guests are completely satisfied. It sees as our...

Blackpool, United Kingdom
Reviewed 22 December 2016

After a 16 hour journey checked in and found the control (dial/ tap) for the shower & bath not working. The receptionist came to the room made one faint attempt to turn it on and offered me a basin to wash in for the night as there were no other rooms. I was told maintenance would be up to fix...

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Helpful?
Thank MrT0mP
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues with the shower in your suite.  We have a duty to follow the processes in place to ensure each guest suite is well maintained. Our guests deserve a clean, well...

Sebastian, Florida
Reviewed 10 October 2016

We were greeted by a very kind young woman, Naila who checked us in after completing registering a couple ahead of us. The phone was ringing like crazy and people were coming in but she maintained her demeanor and was very pleasant. We settled in our room with no problem. It was a stressful reason to be there but she...

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Helpful?
Thank Clara B
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for your kind review of Extended Stay America - Orlando Theme Parks - Major Blvd. We are thrilled to read how much you enjoyed your visit, specifically due to the great service provided by Naila and Sandra. We are fortunate to have a team that comes to work every day with a "can do" attitude. I will share...

Las Vegas, Nevada
Reviewed 26 September 2016

The staff was so friendly and accomadating. My trip was short but they made it feel like I was home away from home. It is conveniently located. The hotel was quite and welcoming. Check in and check out was a breeze. I will be staying here again.

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Helpful?
Thank Teresa g
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for choosing Extended Stay America - Orlando Theme Parks - Major Blvd. and for sharing your experience. We are so pleased to read you loved our friendly associates who made you feel welcomed and that our convenient location was perfect for your needs. It was great to have you here, and we look forward to your next stay...

Reviewed 20 September 2016 via mobile

The staff was friendly. The location was excellent. (Easy to get to multiple highways and/or attractions). The room was clean. The complementary coffee was not too good. It was a basic mid range hotel.

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Helpful?
Thank Kimpbrooks
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for taking the time to write a review about your stay at Extended Stay America- Orlando Theme Parks - Major Blvd. We are glad your overall visit to our hotel was a comfortable one and you were especially pleased with our location. We appreciate your kind comments about our staff and your clean room and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America - Orlando-Universal Studios features 123 guest rooms with fully equipped kitchens, recliner, free wifi, and a guest laundry. The hotel is within a mile of Universal Studios, and conveniently close to the Orlando Convention Center, Sea World, and Disney parks. An I-Ride trolley stop is located at the entrance to the hotel. ... more   less 

Additional Information about Extended Stay America - Orlando Theme Parks - Major Blvd.

Address: 5620 Major Blvd, Orlando, FL 32819-7959
Region: United States > Florida > Central Florida > Orlando
Price Range: £67 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando Theme Parks - Major Blvd. 2.5*
Number of rooms: 123
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Also Known As:
Extended Stay America Orlando-Universal Studios Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stayamerica Orlando
Extended Stay America - Orlando Theme Parks - Major Blvd. Florida
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando Theme Parks - Major Blvd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando Theme Parks - Major Blvd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a dog, room 102 is perfect (no elevators or stairs).”
 of 5 bubbles BonitaFLFamily, 6 Feb 2017 | Read review
“close to theme parks”
 of 5 bubbles AlexaHernandez12, 30 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles smurphy33602, 28 Jan 2017 | Read review
“make you feel like you home away from home”
 of 5 bubbles clencep, 31 Aug 2016 | Read review
“Ask the staff at the desk for the quietest room.”
 of 5 bubbles GOODHANDBAG, 9 May 2016 | Read review
5 of 5