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having stayed at this hotel again we were here last october with family and decided to come back just the 2 of us that is myself and my husband,we can truthfully say this extended stay was on top form from check in to check out...More
We have stated here for approx 17 days and had an amazing time. The location is o erect go all oaks and some free shuttles are included. I trolley stops outside hotel taking you up and down international drive. Staff are really friendly and extremely...More
1 Thank calamitykat
Response from 00esa, Manager at Extended Stay America - Orlando - Convention Ctr - 6443 WestwoodResponded 22 February 2018
Thanks for the fantastic rating and for your comments about staying with us at Extended Stay America. Our goal is to make every guest feel welcome and comfortable their entire visit, so we are pleased to know your experience with us met these expectations. We...More
Easy walk to the Eye, wax museum and aquarium, putt putt golf nearby and plenty of food choices. Hotel was clean, pool area was nice and has a nice hot tub. Simple breakfast but adequate.
Staff were friendly but the evening male manager type person...More
Response from 00esa, Manager at Extended Stay America - Orlando - Convention Ctr - 6443 WestwoodResponded 2 days ago
It was a pleasure having you as our guest at Extended Stay America. We’re thrilled that you loved our terrific location as well as our hotel and facilities. However, we are sorry that the staff was not as appealing as you expected. Your feedback has...More
Nasty room with no house cleaning service with lousy front desk staff.. The breakfast is awful, they just have dry breads and nothing much. No fruits or good juice. Nothing. Get ready for this if you choose this hotel for your stay!More
Response from 00esa, Manager at Extended Stay America - Orlando - Convention Ctr - 6443 WestwoodResponded 17 April 2018
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new...More
Although the front desk clerks were extremely nice the hotel itself is very outdated and in desperate need of updating. From the rooms, the breakfast area to the pool area they all are old and outdated. They will not clean your room or bring you...More
Response from 00esa, Manager at Extended Stay America - Orlando - Convention Ctr - 6443 WestwoodResponded 5 April 2018
Shavon, thank you for being our guest. It is never our intention to disappoint our guest, but we apologize for falling short of your expectations for a perfect stay. Your feedback is important for us, so it will be discussed with the concerned individuals in...More