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Extended Stay America - Orlando - Convention Center - Universal Blvd

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#135 of 333 Hotels in Orlando
Certificate of Excellence
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Extended Stay America - Orlando - Convention Center - Universal Blvd
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886 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Fort Lauderdale, Florida
Reviewed 4 days ago NEW

The Hotel Dining Area and Guest Bathroom is dirty. I spoke to the receptionist and all she did was apologize. There are no soaps, shampoos, cups or anything in the room and you have to go downstairs to the lobby to get them if your want them. The overall feel of the Hotel is grimy. Not a pleasant stay at...

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Helpful?
Thank Ilovepapillons
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

We want our guests to arrive to a clean and fresh suite that is well maintained. I am sorry this was not the case during your recent visit and for any inconvenience this may have caused. Our housekeeping team will make the necessary changes to ensure we are providing the best accommodations for our valued guests. Thank you for your...

Reviewed 6 days ago NEWvia mobile

1) When you first walk in to the hotel and as you continue to walk throughout, you can't miss the musty smell. (2) Our room smelled like cigarette smoke. I requested another room, and the lady at the front desk was nice and provided us with another room. (3) Not only did we find mold in the sink, tub, and...

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Helpful?
1Thank AshlynStofan
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

You are correct to expect clean and fresh accommodations when staying at our hotel. I am sorry for the less than fresh smell and for the inconsistencies you indicated. I will follow up with our housekeeping department to ensure team is following the established checklists to ensure we are up to our companies high cleanliness standards. I will also follow...

Reviewed 6 days ago NEW

This hotel is a very good option from the other budget hotels in the International Dr. area. I have stayed in a couple of budget hotel in the area and the experience was ok or worse. I really got impressed by staff's cordiality and promptness to solve problems and give information. It is important to note that room cleaning is...

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Helpful?
Thank Rodrigo W
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

We are happy to note that your stay at Extended Stay America - Orlando - Convention Center - Universal Blvd was pleasant. It's nice to know you found your room, our amenities, and the great value we offer to your satisfaction. We are thrilled to read that the outstanding service from our staff was the highlight of your visit. I...

Reviewed 1 week ago

We went to Disney World and that's why we did not spend much time inside the hotel, however, we thought it was good enough to rest. There was a bus that took us to Disney every day. The area is very good and close to restaurants and other facilities.

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Helpful?
Thank Omar N
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for staying at Extended Stay America - Orlando - Convention Center - Universal Blvd while you were travelling to Disney world. We truly appreciate your kind comments regarding our convenient location being close to your places of interest. Thanks again for staying with us, and we hope to welcome you and your friends back soon. Sincerely, General Manager

Florence, Kentucky
Reviewed 1 week ago via mobile

I already commented on our stay! If you tell your guest you will get a full refund if you check out immediately when you're complaining and in turn they lie to you I think your staff and your hotel have a bigger problem than dirty sheets and dirty mattresses! Whoever is the manager of this disgusting hotel should be fired!...

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Helpful?
Thank Suzy1515
00esa, Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for your honest evaluation of your stay. I am deeply sorry our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and to resolve everything to your total satisfaction. Your comments show we have room for improvement, and I assure you...

Reviewed 2 weeks ago

This Extended Stay hotel was little different from the other extended stays i had stayed in different places. The rooms were Clean, spacious and the beds were more nicer. This hotel is very close to major attractions like Universal Studios, Sea World, Orlando Eye, Ripleys believe it or not, Wonderworks, Convention center etc. We stayed for 7 nights and they...

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Helpful?
Thank Jai Ganesh J
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for posting your kind review of Extended Stay America - Orlando - Convention Center - Universal Blvd. We are happy that you liked your spacious room, our convenient location which was perfect for your needs and the breakfast we serve. Your compliments will be shared with our team to let them know their efforts of making every stay...

Sault Ste. Marie
Reviewed 3 weeks ago via mobile

We have been here 7 days of our 10 day stay. Pros: -excellent, pleasant staff -great value (about $83 a night for the studio which has two queen beds and a full kitchen and sofa) -laundry facilities -good cleaning services ( not every day but 3 times during our stay) - kitchen 'package' available for the asking -spacious, clean facilities...

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Helpful?
1Thank roamingprofessor
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

We are delighted you chose to stay with us at Extended Stay America - Orlando - Convention Center - Universal Blvd. It’s good to know you were impressed with your clean and well-equipped room along with the kitchenette which makes a great value we offer for the price. Thank you so much for recommending us online, and we look forward...

Reviewed 4 weeks ago

I've never stayed at an Extended Stay America before and it was a nice change to regular hotel rooms. It was nice but there were COCKROACHES in our room!! It was scary and the beds were awful as well.

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Helpful?
Thank Whitney M
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for your stay and your feedback. We have read your comments and are sorry to know we did not deliver a fresh and clean suite during your stay. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you give us...

Nebraska
Reviewed 4 weeks ago

My business partner and I shared a two-bed room for two nights. It's a very simple room with beds, living room and kitchen area all open to each other. A little more separation between the sleeping and living areas would be more practical, but it was spacious none the less.

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Helpful?
Thank Stephen C
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for selecting Extended Stay America - Orlando - Convention Center - Universal Blvd for your visit and for sharing your comments. We are happy to read you liked your spacious room and that you were impressed with the great value we offer for the price. It was a pleasure to have you as our guest, and we hope...

Reviewed 12 December 2016

I recently stayed at this hotel this past weekend and I was impressed. The room was nice and spacious. The room had 2 queen beds and a sofa bed. The beds are comfortable and it was nice. The location is great, It's right off I-Drive and close to the Orlando Eye. Check-in was so easy and the hotel clerk made...

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Helpful?
1Thank Philip P
00esa, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Philip, thank you for taking the time to share the fabulous feedback. We are delighted you and your family had an excellent weekend and loved most aspects of our hotel, especially your clean and comfortable room along with our convenient location close to all the places where you wanted to go. Thanks once more for being our guest at Extended...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orlando - Convention Center - Universal Blvd

Address: 8750 Universal Blvd, Orlando, FL 32819-9358 (Formerly Extended Stay Deluxe)
Region: United States > Florida > Central Florida > Orlando
Price Range: £59 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Convention Center - Universal Blvd 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando Hotel Orlando
Extended Stay America - Orlando - Convention Center - Universal Blvd Florida
Extended Stay Orlando
Orlando Extended Stay
Extended Stay Deluxe Orlando Convention Center
Hotel Style:
#33 Best Value Hotel in Orlando
#91 Business Hotel in Orlando
#161 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Convention Center - Universal Blvd staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Convention Center - Universal Blvd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff suggestion and offered best available room.”
 of 5 bubbles 647fadin, 10 Dec 2016 | Read review
“2nd floor with a view of the pool is best place to stay..”
 of 5 bubbles lovelife2015, 26 Nov 2016 | Read review
“Floor 1 has pet friendly rooms w/no carpet and close to the exit. May also work for wheelchairs and walkers.”
 of 5 bubbles 443DeborahG, 9 Nov 2016 | Read review
“Choose a room facing the convention center so you can open the window and avoid the road noise on Austrian and Universal.”
 of 5 bubbles johnlL5653IM, 8 Nov 2016 | Read review
“Pick another hotel if you want a good room.”
 of 5 bubbles tombY1713LU, 1 Nov 2016 | Read review
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