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Extended Stay America - Orlando - Convention Center - Universal Blvd

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#146 of 335 Hotels in Orlando
Certificate of Excellence
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Extended Stay America - Orlando - Convention Center - Universal Blvd
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920 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando - Convention Center - Universal Blvd
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Showing 653: English reviews
Heemstede, The Netherlands
Reviewed 6 February 2015

Visited this hotel for years but since they renewed a year ago, within that year quality dropped and rates went up. missing closet doors, missing safe door, carpet in hall ways dirty, stairs dangerous with loose rubber strips. Breakfast is a joke. For over 100 dollar per night there are better hotels.

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3Thank Ed S
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Ed - We received a copy of your review, and wanted to take a moment to personally respond. The conditions you described are unacceptable, and we sincerely apologize for your experience. We will work with our maintenance engineer to address the issues in your room and the common areas. We continually work to improve our hotel, so we really appreciate...

Dublin, Ireland
Reviewed 4 February 2015

Was in Orlando on business and it was my first time staying in this hotel. The staff were very friendly and very helpful. The room was spacious and clean and vary comfortable to stay in. The hotel is also in a good location close to bars and restaraunts and walking distance from the convention centre.

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2Thank BrianH520
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking the time to write a review of your stay with us. I'm so pleased to read your positive comments about the cleanliness of our rooms as well as our staff and their responsiveness to your needs. We indeed put a lot of focus on customer service and cleanliness, as our ultimate goal is to always deliver...

Dayton, Ohio
Reviewed 27 January 2015

Room was clean and bed was comfortable! Within walking distance to downtown activities. Front desk area was busy but friendly. Noisy pool area late at night could be heard up in our room but the people causing the noise were asked to leave the pool area after only a short period of time. Overall, a good hotel for the money!

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2Thank MickeyMouse703
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay with us was very pleasant and accommodating. We apologize for any inconvenience the pool noise may have caused but we're happy to hear our staff was able to handle the situation in a timely manner. Thank you again for...

Coventry, United Kingdom
Reviewed 25 January 2015

I have bee useing this notel since it was built, and i have never neard a yone complain,onmy last visit the 1st of December 14 along with 3 others we all found the hotel was good in every department. Myself in perticula found that the staff were great no job was to big and they all would bend backwards to...

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1Thank Trev L
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Trevor - Thank you very much for taking the time to write such an uplifting review of our hotel. Of course we remember you and we are looking forward to seeing you again this year. We are so thrilled that you always find our hotel so accommodating and that our staff always exceeds your expectations. I will share your kind...

Reviewed 25 January 2015

Stayed here for Business. Chose because of location which was great. I have stayed at other Extended stays in different stays but was disappointed with the overall quality of the room. I will definitely be checking other suggestions from other Trip Advisor readers.

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1Thank 1Blackqueen
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we did not exceed your expectations. To make sure this doesn't happen again, I am going to get with our staff and share your experience with them. I am grateful for the feedback you provided so we are able to continually...

Reviewed 22 January 2015

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3Thank shellwilso
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Dallas, Texas
Reviewed 5 January 2015

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Thank mwc104
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Saint Paul, Minnesota
Reviewed 3 January 2015

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1Thank bmmb11
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review

Stirling, United Kingdom
Reviewed 30 December 2014

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6Thank Samihami13
Minneapolis, Minnesota
Reviewed 30 December 2014

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3Thank admiralDD

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Convention Center - Universal Blvd staff and other travellers.
59 questions
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Questions? Get answers from Extended Stay America - Orlando - Convention Center - Universal Blvd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the outside are quieter, as those on the inside overlook the pool area.”
G4841HNdonaldm, 24 Apr 2017 | Read review
“Inner courtyard facing is nice.”
Bob2U2, 19 Mar 2017 | Read review
“Right side end rooms on 2nd and 3rd levels should have view of Orlando eye.”
402teriu, 18 Mar 2017 | Read review
“Ask for a nice room worked for us.”
1705gary66, 12 Mar 2017 | Read review
“Make sure that the hotel offers everything it promises”
davidoP4786XJ, 7 Mar 2017 | Read review
5 of 5