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American Quality Lodge Panama City

172 reviews
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Traveller (113)
Room & Suite (42)
Pool & Beach (2)
Overview
  • Excellent11%
  • Very good11%
  • Average13%
  • Poor8%
  • Terrible57%
Travellers talk about
“room was clean”(13 reviews)
“guest laundry”(4 reviews)
“spring break”(7 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair access
1.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)Write a Review
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1 - 5 of 168 reviews
Reviewed 1 August 2017

This was the most discussing hotel I've ever encountered. The rooms were horrible. , asbesto ceilings. . Locals informed about the hotel area. I left immediately. Thanks alot booking agent at Orbitz!!More

Thank ibohall
Response from Ronney M, General Manager at American Quality Lodge Panama CityResponded 6 days ago

To our valued guest. Thank you for your comments albeit disappointing. I appreciate your giving us an opportunity to provide lodging. I sincerely apologize that your stay was not to your expectations. We are continuing to upgrade our rooms and I apologize if you were...More

Reviewed 30 July 2017 via mobile

While we were thankful that we were able to get a room on our short notice trip, we didn't appreciate the roaches. Called the front desk, staff apologized, but that was all. Beds had huge dips, indicating old and to say the least uncomfortable. Should...More

Thank Billie G
Response from Ronney M, General Manager at American Quality Lodge Panama CityResponded 2 August 2017

To our valued guest, thank you for alerting us to the issue of bugs being in your room. We try to keep that from happening with a pest control company being here monthly. I sincerely apologize for the unpleasant experience you had while here. Also...More

Reviewed 26 June 2017 via mobile

Lacking in customer service No urgency to handle any issues that we had Wi-Fi only available in filthy game room, non guests allowed to loiter, and only had one ashtray for entire game room No sitting chairs in our room No visible outdoor smoking ashtrays,...More

2  Thank brenchris2
Response from Ronney M, General Manager at American Quality Lodge Panama CityResponded 27 June 2017

To our valued guest, thank you for your comments as all are considered invaluable to us. I sincerely apologize for your stay being less than pleasant. We are checking the items you listed to make the needed corrections. Thank you for giving us an opportunity...More

Reviewed 24 June 2017 via mobile

I wouldn't let my pet stay here. The most filthiest of any hotel I have seen. Toilet overflowed while we were out and we came back and called the front desk. Waited about an hour and no one came. Left for the beach for 5...More

2  Thank Cokeithia S
Response from Ronney M, General Manager at American Quality Lodge Panama CityResponded 26 June 2017

To our valued guest. Thank you for your comment and all comments and opinions offered are valuable to us. Please accept our apologies that your request for maintenance to your room was not taken care of while you were here. The maintenance supervisor has been...More

Reviewed 7 June 2017

The room was flea infested. When I told the manager I couldn't stay another night because I was allergic to flea's. Her only comment was I couldn't have a refund and she would tell her maintenance man.More

1  Thank lghj32
Response from Ronney M, General Manager at American Quality Lodge Panama CityResponded 8 June 2017

To our valued guest: I am sincerely sorry that you had this issue with your lodging accommodation. We were unaware of the fleas being present in your room. While we don't make refunds we would have moved you to an alternate room to your satisfaction....More

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$48 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$48 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (113)
Room & Suite (42)
Pool & Beach (2)
Dining (1)
Questions & Answers
Ask a question
Donna B
22 June 2017|
Answer
Response from Lexus R | Reviewed this property |
I'm not 100% sure the closing times of the pool hall but they do have a restricted time for kids to be in there. I believe it's only a dollar to play a round of pool. You just have to leave your ID with the desk lady in... More
0
Votes
Douglas B
3 February 2015|
Answer
Response from Ronney M | Property representative |
The beach is approximately 6 miles from our property. There is a trolley that travels along hiway 98 out to the beach area. Just pick up an online route map when you arrive.
0
Votes
Room Tips
"Don't count on booking agents."
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"Don't go to this Motel!!"
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"Any place but here"
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"recommend if you are looking for a cheap place"
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