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The Reef at Seahaven Beach Resorts

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Traveller (220)
Room & Suite (143)
Pool & Beach (46)
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Overview
  • Excellent17%
  • Very good21%
  • Average20%
  • Poor13%
  • Terrible29%
Travellers talk about
“breakfast room”(4 reviews)
“palm grove”(5 reviews)
“older place”(4 reviews)
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Wheelchair access
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)
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1 - 5 of 321 reviews
Reviewed 1 week ago

The pictures on their website are totally deceiving! This was the worst hotel we have ever stayed in. Where do I begin. The carpet and tile floors were so nasty I would not walk barefoot on them. The deadbolt did not work. The TV picture...More

1  Thank Eileen M
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 4 days ago

Dear Eileen, We're sorry to hear about your experience with us. Please accept our apologies for any concerns about cleanliness and maintenance. It's unfortunate you had difficulty contacting our staff to address these issues and we'll speak with the people involved. Further, we apologize for...More

Reviewed 1 week ago

We arrived late afternoon and were given a room that had not been cleaned, so I had to take the SLOW elevator down to first floor and walk about a half block to the office to be transferred to a new room. The deadlock on...More

1  Thank zwickau32
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 1 week ago

We are happy that you chose to stay with us but are disappointed that we did not meet your expectations. We apologize and will take all of your feedback into consideration going forward. We find our guests' insights invaluable because we are always striving to...More

Reviewed 3 weeks ago via mobile

Me and my best friend went down to pcb for bike week, we started at Days Inn but had to leave bc they booked that room. We went down to the Reef at Seahaven. We get there at around 11 and Chris H and Kristen...More

2  Thank ashlynneec
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 2 weeks ago

It was our pleasure to promptly provide you with a comfortable room when your other reservations fell through. Chris and Kristen will be proud you mentioned their wonderful service. We're sorry for any issues with your bathroom door and we'll ask our maintenance staff to...More

Reviewed 3 weeks ago via mobile

We just left here yesterday. I will first start off by saying two things that were good. First the view is beautiful!! Second is that we arrived very early in the morning around 7 am after driving all night and they let us check in...More

1  Thank Shawn6890
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 3 weeks ago

Dear Shawn, Thank you for taking the time to share your experience with us. It's nice to hear that our front desk team was able to check you in early. However, we wholeheartedly apologize for any aspects of your stay that failed to meet your...More

Reviewed 18 April 2018 via mobile

Stayed at The Reef over the weekend. It's nothing fancy but it accommodated me and my friends. Loved the easy access to the beach. The hotel wasn't very far from things to do and places to eat. It is a little difficult to get out...More

1  Thank ds909002
Response from FrontDesk_GM, General Manager at The Reef at Seahaven Beach ResortsResponded 19 April 2018

It sounds like you had a fun weekend with your friends and we're glad you made us a part of it. The beautiful views and easy beach access are popular with many of our guests and we're happy they added to your enjoyment. It's unfortunate...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$111 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$111 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (220)
Room & Suite (143)
Pool & Beach (46)
Dining (12)
Questions & Answers
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Lovetta T
8 July 2017|
Answer
Response from Jack C | Reviewed this property |
I am so sorry. Possibly consider checking out your room first, and if it is junk, go back to the front desk and ask if you can transfer to another one of their hotels (they own 4 or 5). You will probably have to pay more but... More
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Hitelbeach
5 October 2016|
AnswerShow all 2 answers
Response from funtrips32 | Reviewed this property |
I had no issues with staying here. It wasn't bad at all! It's not the Hilton but the staff are super nice people and we had children with us and I was not uncomfortable with them living in the room for almost a week. I would... More
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Room Tips
"Go elsewhere"
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"Never fall in love at the PCB Shore"
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"More pillows and blankets"
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"All rooms ocean view."
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