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Holiday Inn Express Hotel & Suites Pensacola W I-10

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Traveller (38)
Room & Suite (44)
Dining (2)
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Overview
  • Excellent55%
  • Very good28%
  • Average7%
  • Poor6%
  • Terrible4%
Travellers talk about
“hi express”(4 reviews)
“usual hie”(2 reviews)
“front desk”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Pensacola W I-10
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Offers from Holiday Inn Express Hotel & Suites Pensacola W I-10
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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166 results
Traveller rating
89
47
12
11
7
Traveller type
Time of year
LanguageEnglish
89
47
12
11
7
Show reviews that mention
All reviewshi expressusual hiefront deskindoor poolbest ratehalfway pointhot breakfastrestaurants within walking distanceclean facilitygreat night's sleepparking lotwould definitely stay here againexercise roomnaval air museumfrom texasfree breakfastbreakfast room
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1 - 5 of 166 reviews
Reviewed 1 week ago via mobile

Front desk staff was missing when we got here. After about 5-10 minutes then they finally show up. She was extremely rude and unhelpful. We won't stay here again. We stay at Holiday Inn Express all the time. Very disappointing.

Thank Rachel M
Hotel's Favourite
Reviewed 23 November 2017 via mobile

Everything you are looking for in a hotel when traveling, this hotel provides. The shower is wonderful—great rolling shower door, roomy, & showerhead provides great water pressure with good hot water. The bed is the most comfortable bed I’ve slept in, and you have a...More

1  Thank TexasLuv2travl
Response from Loretta N, General Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 6 March 2018

Thank you so very much for taking the time to leave a review. It gives us all great pleasure to know that we made your travel a joyful trip. Our very best wishes to you.

Reviewed 8 April 2018

Location is right off interstate, about 20 minutes from beach and 45 minutes from Naval Museum. Best part is an indoor pool for the kids when weather in Pensacola is not favorable for beach visit. However, the temperature of the pool approaches warm bath or...More

Thank TravelerG8
Reviewed 5 March 2018 via mobile

Mandi at the front desk was very accommodating, helpful, and fun spirited. She helped us receive the best possible price after we were quoted wrong when the wedding party canceled their contract. However, the cleaning supervisor was extremely rude when we told her there was...More

1  Thank Kathryn R
Response from Loretta N, General Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 6 March 2018

Please except my sincere apology that your stay with us was not all it could and should have been. I do thank you for sharing your experience. I will definitely use it as a tool to assist and improve our approach to a problem when...More

Reviewed 18 January 2018

The price value ratio is excellent, since this hotel has an added value that is the quality of service and attention, they really provide a service and unparalleled attention. I recommend it 100%. :) :)

Thank Edgar Q
Response from Loretta N, General Manager at Holiday Inn Express Hotel & Suites Pensacola W I-10Responded 6 March 2018

It is wonderful to know that you enjoyed your stay. We appreciate the review and am grateful that we were your choice of hotel. Thank you very much for staying and sharing.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$140 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (44)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Gail H
8 October 2016|
AnswerShow all 3 answers
Response from Danny M | Reviewed this property |
No Unfortunately they do not
0
Votes
jeff s
25 August 2016|
AnswerShow all 3 answers
Response from Danny M | Reviewed this property |
No they do not
0
Votes
Room Tips
"The back side of the hotel faces a wooded area"
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"You can request room location online or when calling. If you have AAA, call and ask for AAA rate."
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"stay away from elevator"
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"We had what they called a suite. It was a good size and fit our family of 5 adults and one child 2 quite..."
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