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Best Western Plus Blue Angel Inn

648 reviews
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Traveller (73)
Room & Suite (29)
Dining (3)
Overview
  • Excellent56%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“best westerns”(13 reviews)
“pancake machine”(8 reviews)
“room was clean”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Blue Angel Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)Write a Review
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Traveller rating
350
192
59
15
13
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350
192
59
15
13
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All reviewsbest westernspancake machineroom was cleanfree breakfasthot breakfastgreat place to staynice hotelvery nice stayoff the highwayenjoyed our staynaval aviation museumbreakfast barfront desk staffsitting areawould definitely stay here againfitness centerpensacola area
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21 - 25 of 629 reviews
Reviewed 11 October 2017 via mobile

As a solo 68 year female traveler I am always checking reviews on hotels before making my choice. This hotel had mixed reviews but I found most to be positive. The clerk at the desk was friendly and helpful. She told me the rooms had...More

1  Thank zanpris
Response from blueangelinn, Front Desk Manager at Best Western Plus Blue Angel InnResponded 12 October 2017

Thank you for your valuable feedback, zanpris. I am glad you had an overall good stay and enjoyed your accommodations with us. Our top of the line mattresses were recently replaced as of last year but I will ensure maintenance checks on their status. I...More

Reviewed 3 October 2017 via mobile

We stayed for only one night in our way to Orlando, but I wished we could stay longer, as I really liked the hotel. Very good location, just outside de interstate (but queit). Check in was fast and welcoming. Room was spacious, facing the pool...More

Thank ana_teresa_simoes
Response from blueangelinn, Front Desk Manager at Best Western Plus Blue Angel InnResponded 12 October 2017

We greatly appreciate your review ana_teresa_simoes. I am glad you thoroughly enjoyed your stay with us and were able to enjoy our annual Seafood Festival and world known beaches. We thank you for your recommendation and hope to see you again if you are in...More

Reviewed 3 October 2017

Breakfast was very good with good selection. Staff was friendly and professional. Good prices compared to the ones in the area. Rooms were ok, bed was ok. Beautiful beaches and great places to grab food and drinksMore

Thank rhonda c
Response from blueangelinn, Front Desk Manager at Best Western Plus Blue Angel InnResponded 12 October 2017

Dear rhonda c, Thank you for taking the time to give us your feedback. We greatly appreciate it and are thrilled to know you were able to enjoy your accommodations with us as well as our beautiful beaches. We hope to see you again the...More

Reviewed 26 September 2017 via mobile

The check in was friendly and the premises very clean. The room smelled clean without being overly perfumed. Breakfast was the standard Best Western fare including some fresh fruit. For the price, $79 plus taxes and fees per night, it was a five star stop.More

Thank Alison H
Response from blueangelinn, Front Desk Manager at Best Western Plus Blue Angel InnResponded 28 September 2017

Thank you for taking the time to give us your feedback Alison H! I am so pleased you enjoyed your stay with us and we were able to fulfill all of your traveling needs while on the road. We hope to see you again during...More

Reviewed 25 September 2017 via mobile

Hotel was jammed during Irma but everyone was very pleasant and accommodating during this very stressful time. Breakfast was delicious and plentiful. Our room was quiet and the housekeeping staff was great!!More

Thank Gerry B
Response from blueangelinn, Front Desk Manager at Best Western Plus Blue Angel InnResponded 28 September 2017

Dear Gerry B, We greatly appreciate you taking the time to leave a review. I'm pleased to know you enjoyed your stay with us and thank you for your understanding during state of emergencies. We hope to see you again in the future, hopefully under...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$82 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pensacola
#2 Romantic Hotel in Pensacola
#4 Best Value Hotel in Pensacola
#5 Business Hotel in Pensacola
#6 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pensacola
#2 Romantic Hotel in Pensacola
#4 Best Value Hotel in Pensacola
#5 Business Hotel in Pensacola
#6 Family Hotel in Pensacola
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (73)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (58)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
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LeeAnn R
This hotel advertised “pet friendly” as of October 31 on the Trip Advisor booking tool. As of Nov 1 it has evidently been corrected. As I am preparing to write a letter to corporate Best Western, I was going to take a screen shot to include. I arrived last night to check in after booking through Trip Advisor - with a 10 lb dog - and was advised at the conclusion of checking in that “ no pets were allowed”. I showed the front desk agent - Patty- my cell phone where it indicated the hotel was pet friendly ( she read it and acknowledged)and I asked to speak to a Supervisor, and was immediately informed there wasn’t one. I asked to speak to the owner and she advised me “ I am not allowed to call the owner”. At that point in time Patty lost her cool and told me she didn’t care about my situation as she had no power to correct it. She stated she is 63 years old and needs to retire as she hates her job, hates the public because everyone is mean and nasty and rude, stated I was very rude ( as I’m frustrated yes, trying to help her understand that you can’t publish something and in good faith expect a customer to complacently walk away without gaining some type of assistance or understanding of how this happened) and proceeded to let me know that she didn’t care if I complained and tried to get her fired as she would welcome that. Her rant was embarrassing to me, to other guests who passed by and heard her, but most importantly should be of concern to you. It was absolutely outrageous and appalling. I have worked in the airline industry for 40 years - the past 11 years as Director of Customer Service Training for a major airline. My brand would be so terribly compromised if I allowed my crew members to behave in this manner to our valued customers and I believe yours will eventually suffer if she is allowed to continue serving your customers without additional guidance, training or support. Frustrating to feel powerless to help a customer doesn’t warrant this behavior. An apology and assistance to find another room or provide guidance would have been appreciated. What is even more distressing to me is you carry the name of the Blue Angels - and to someone who has personal connections to Naval Aviators - well, that makes it all the worse. My question to you - how does this happen and why was your front desk support so inclined to dismiss the situation by attacking your guest? What will you do to let your front desk know that this guest was, At one point in time, extremely disturbed by her behavior and felt threatened? Contrary to Patty’s wish, My intent is not to “ get her fired”. Even though her erratic behavior led her at one point to say “ go ahead try, I don’t care about this job or this hotel”. Regards, LeeAnn Russell
1 November 2017|
AnswerShow all 5 answers
Response from blueangelinn | Property representative |
Ms.Russell We have never accepted pets and I do apologize but when dealing with the internet we can only assure Best Westerns actual website is correct. Some websites add things and say things that aren’t correct and we try... More
0
Votes
oboi
15 September 2017|
AnswerShow all 3 answers
Response from coleen k | Reviewed this property |
Sorry, not that I know of. But check their website or call'
1
Vote
Kayla G
26 June 2017|
AnswerShow all 8 answers
Response from David D | Reviewed this property |
Roughly 20 minutes to beach.
1
Vote
Room Tips
"they are all good"
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"We always get a room far from he elevator. Much quieter that way."
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"no view, not needed, would stay here again"
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"Second floor or higher rooms seem to be quieter"
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