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Pensacola Grand Hotel

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Traveller (209)
Room & Suite (319)
Dining (40)
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Overview
  • Excellent39%
  • Very good33%
  • Average19%
  • Poor5%
  • Terrible4%
Travellers talk about
“train station”(79 reviews)
“the crowne plaza”(41 reviews)
“civic center”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (508)
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Traveller rating
188
166
96
27
23
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188
166
96
27
23
Show reviews that mention
All reviewstrain stationthe crowne plazacivic centercorner roomhost hotelbeautiful architecturebay centerlobby barfront desk staffdirectly across the streetlight sleepervery nice hotelhistoric downtownthe room was nicestaff was friendlyup to dateminute drive
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91 - 95 of 500 reviews
Reviewed 8 January 2017 via mobile

We stayed here due to the location for the ice hockey game. Great bar downstairs. Good atmosphere. House keeping ladies and reception all very friendly. Did not eat in the hotel so can't comment on food. Would stay again

Thank SmilerLV
Response from Derek H, Director of Sales at Pensacola Grand HotelResponded 9 January 2017

First we would like to thank you for your feedback. It is greatly appreciated and we would like to thank you for staying with us. We hope to see you again soon.

Reviewed 28 December 2016

This hotel is in need of repairs, the tile on the lobby floor is a disgrace, it is not only filthy but there are tiles that are actually coming up. The elevator doors are filthy, you can see years of never having been cleaned. The...More

4  Thank mary jean f
Response from Derek H, Director of Sales at Pensacola Grand HotelResponded 5 January 2017

Thank you for taking the time to provide your feedback. We do apologize for the inconvenience during your stay with us. We will forward your comments to Management for further review.

Reviewed 30 November 2016 via mobile

If you're going going to attend an event at the Pensacola Bay Center, you cannot go wrong with this hotel. It is literally across the street from the venue. We parked the afternoon before our Dolly Parton concert and never returned to our vehicle until...More

Thank Robert J
Response from Derek H, Director of Sales at Pensacola Grand HotelResponded 1 December 2016

Thank you for staying with us and taking the time to give your feedback. We would like to apologize about the train noise, however, the hotel is built onto the Historic L&N Train Depot. But we hope you come back and stay with us again.

Reviewed 21 November 2016

The staff was very nice, and greeted us every time we walked through the lobby. Beautiful hotel with nice antiques from the time it was a train station. Bed was very comfortable, and the view from the room was gorgeous! You can actually see the...More

Thank kathypoo86
Response from Derek H, Director of Sales at Pensacola Grand HotelResponded 22 November 2016

We would like to thank you for taking the time to provide your feedback. It is appreciated and we are happy that you enjoyed our hotel. We hope to see you again soon.

Reviewed 17 November 2016

Always found the rooms to be clean and quiet. The hotel's proximity to downtown is great - just a short cab ride or walk to everything. The bar in the lobby is a great place to meet friends for a drink before going out or...More

Thank GSJemison
Response from Derek H, Director of Sales at Pensacola Grand HotelResponded 18 November 2016

We are so happy that we succeeded in making your stay great. Thank you for helping our future guests understand how nice our property really is. We do have a favor to ask... Please come back soon!

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$130 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Pensacola
#12 Business Hotel in Pensacola
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Pensacola
#12 Business Hotel in Pensacola
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (209)
Room & Suite (319)
Dining (40)
Pool & Beach (3)
Amenities (89)
Business Centre & Event Rooms (1)
Questions & Answers
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DalnaprizWe
22 March 2018|
AnswerShow all 2 answers
Response from jck123123 | Reviewed this property |
don't know
0
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Yingji C
21 December 2017|
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Response from Cheryl W | Reviewed this property |
sorry just saw the message and the answer is no.
0
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MSoceanblue81
2 August 2017|
AnswerShow all 8 answers
Response from familyoutdoors | Reviewed this property |
The hotel van took me to a downtown area. I do not know the name, but they had a big binder of places to go eat. I choose the Tin Cow. It was good. The van drove me there and when I called, they returned the ride. I was... More
1
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Room Tips
"View for a corner room"
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"We only came for drinks and a quick bite to eat."
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"Rooms over 10th floor on south side can give you a view of the ocean on a clear day."
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"South-facing rooms have better view."
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