We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The grounds are gorgeous and the staff were friendly at every encounter! However, the rooms need some maintenance and a plumber! The sink in our room made continuous noises and had problems draining. It wasn't terrible, but definitely not the quality of what I was...More
Thank Megan W
Response from TeamMarriott, Front Office Manager at Sawgrass Marriott Golf Resort & SpaResponded yesterday
We are very sorry that your room wasn't properly prepared for your arrival. We have inspection procedures in place to ensure each room is ready for the next guest, and our goal is to make sure all of our guests have a clean and comfortable...More
Our family stayed at the Sawgrass Marriott for a physician conference. We enjoyed the beautiful scenery and well manicured resort grounds. Our children enjoyed simple amenities: putt putt golf, the swimming pool, corn hole, and table tennis. I enjoyed a well equipped gym. My only...More
The hotel is 45 minutes from airport. It has hotel and village. Despite being Marriott Rewards member, I was placed in building 1100 - about as far away as one can get from the conference center. But the real disappointment was the filth in the...More
Response from TeamMarriott, Manager at Sawgrass Marriott Golf Resort & SpaResponded 3 days ago
Thank you for taking time to review your visit to our hotel. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously and what you...More
We went down here for a bachelor golf party and the resort is amazing. Staff is top notch food is really good, beautiful surroundings, very convenient shuttles to the two golf courses they have here. Really cool pub bar downstairs, lots of TVs to watch...More
The accommodation is ok but boring for a non-golfing companion. Common areas are spacious. Breakfast is good and there is a starbucks in the foyer too. I liked the access to Avis kiosk at the hotel.
The main dining offers chef quality meals in the...More
Response from TeamMarriott, Manager at Sawgrass Marriott Golf Resort & SpaResponded 1 week ago
Thank you for your feedback and for letting us know you enjoyed your stay overall. Your comments, however, let us know there are areas where we could focus attention to improve our service. We will evaluate what we can do differently going forward...More
I would recommend that you deal directly with the General Manager of the hotel or Marriott's corporate office in order to provide feedback. This information possibly can assist them in changing certain practices and... More
I would recommend that you deal directly with the General Manager of the hotel or Marriott's corporate office in order to provide feedback. This information possibly can assist them in changing certain practices and improving services. Depending where you made the reservation, if you did it directly with Marriott, you should be compensated in one way or another. If you did it through a third party, the chances of getting any reimbursement or attention certainly decrease. Hope this helps and hope that you have a better experience with a Marriott hotel.