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Holiday Inn Express Hotel & Suites Port St. Lucie West

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Holiday Inn Express Hotel & Suites Port St. Lucie West
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167 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Port St. Lucie West
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Showing 159: English reviews
Canton, Michigan
Reviewed 4 January 2016

Would definitely look elsewhere for a brief stay. Hotel is dirty and rooms big and outdated. Direct TV is slow and not many options for channels. Hot buffet breakfast below average eggs pre made processed junk cold breakfast meats and a staff that seems put out if you ask them anything. On the plus side lots of restaraunts in the...

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Helpful?
1Thank Jan marie L
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I wanted to take a moment and apologize for your experience. This is certainly not indicative of the service we strive to provide to our guests and we thank you for bringing this to our attention. I hope you choose to stay with...

Macon, Georgia
Reviewed 3 January 2016 via mobile

This was our first time at this holiday inn in town. We have previously stayed at a different one. Location could get no better. Price was a little high due to the only room left. We were on 2nd floor. Walls are thin and we heard upstairs noise. Remote did not work. Second day I got another one. Pull out...

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Helpful?
Thank Baybug2012
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. Thank you again for your feedback and we hope to have the pleasure of welcoming you back when...

West Union, South Carolina
Reviewed 22 December 2015

Hotel was excellent! Staff was very friendly and very helpfull! Rooms were clean and comfortable. Enjoyed staying at this hotel. We were there for a family trip! Thank you for all of your help Ashley!

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Helpful?
Thank Pat G
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for choosing to stay with us while in Port St. Lucie. We greatly appreciate the time you took to leave us your feedback and are pleased to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to stay with us in the future.

Newburgh, New York
Reviewed 15 December 2015

Just have to say,this Hotel was absolutely Great. The Location,the staff,room was tremendous. Couldn't have stayed at a better place. The Staff went out of their way to help you. Coming back In Feb. And am looking forward to it

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Helpful?
Thank Makita44
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

We are delighted that you enjoyed your time with us while you were looking for a home in our area. The staff strives to exceed our guests needs so I know they will enjoy hearing your feedback. Thank you for taking time to share your experience.We look forward to seeing you again in February!

Sarasota, Florida
Reviewed 13 December 2015

I was in town for business and found the value of this Hotel to be fantastic! Microwave, Fridge, clean rooms, friendly staff and a great free breakfast with lots of variety and... crispy bacon ! Watering hole just across the street and close to Starbucks. These are all good things.

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Helpful?
Thank Bohemian1966
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time out of your busy schedule to submit a review, our staff is truly grateful to receive such an outstanding review as it was a pleasure having you with us. We look forward to having you stay with us again the next trip in town.

Port Saint Lucie, Florida
Reviewed 28 October 2015

Great greeting by Julio, clean room with micro and fridge & breakfast was great. The mattress was a bit worn/soft. Nice area to sit outside to enjoy the night moon and stars. Also great parking with lots of choice of restaurants and activities within walking distance.

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Helpful?
Thank Lori V
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for your review of our property and your stay at the Holiday Inn Express in Port St. Lucie West. The fact that you enjoy our Hotel and all of our ammenities is the experience that we strive to provide all of our Guest every day. We greatly anticipate our next chance to have you as our Guest and...

Odenton, Maryland
Reviewed 1 October 2015

Checkin was very smooth. I ended up returning to the hotel after 10PM the first night I stayed so no restaurants were open. I purchased a microwave meal from the sundries shop in the lobby. I return to my room and open the microwave door to find a sickly sweet smell and coffee spilled inside. I needed to eat as...

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Thank GingerSfromMD
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We are sincerely sorry to read about your negative experience over the cleanliness of the property. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments are being shared with the hotel management and appropriate...

Tampa
Reviewed 26 September 2015

Nice, clean..and very attentive staff. Front desk employees offered much to ideas for dinner and things to do. No problems with the rooms nor comfort. The hotel is located in a very large shopping area. There were plenty of restaurants and stores within walking distance.

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Helpful?
Thank tribefan53
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for taking the time to write a review about us! We are so glad you enjoyed our service! I hope you come back and see us soon, we would love to see you again!

Grand Rapids, Michigan
Reviewed 21 September 2015

My family and I stayed the weekend for a large family reunion (celebrating a 95th birthday!) and we arrived late, and the room we were given based on our reservation had not been cleaned, I initially thought someone was still IN the room when I went in and saw the beds and empty bottles! Wendi was extremely apologetic and immediately...

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Helpful?
Thank John R
Representative l, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for being an IHG Rewards Club member and leaving a review of your stay. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience for you....

ft. lauderdale,Florida
Reviewed 2 September 2015

We stayed for the weekend in late August. The room was nice, and we enjoyed our stay. The only thing is we stayed in a presidential 2 bedroom suite with another couple. They only provided 3 towels for 4 adults. When calling down to request more, we were told that they would bring them. They never arrived! I asked again...

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Helpful?
1Thank Mrlimo1
Hotel represent... I, Front Office Manager at Holiday Inn Express Hotel & Suites Port St. Lucie West, responded to this review

Thank you for staying at our Holiday Inn Express. We are happy to hear that your family enjoyed the stay. I thought the pancakes at night was a great deal too! We look forward to having you stay with us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Port St. Lucie West staff and other travellers.
3 questions
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North Myrtle Beach, South Carolina
Northeast

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Questions? Get answers from Holiday Inn Express Hotel & Suites Port St. Lucie West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites available with a kitchen area and bedroom”
andre163, 7 Mar 2017 | Read review
“A room on the main floor,mine was very quiet.”
Makita44, 6 Oct 2016 | Read review
“Room 504 is big and comfortable but it does not have good internet”
MarisaR500, 22 Jul 2016 | Read review
“Ask for a room with a view”
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travelqueen707, 20 May 2016 | Read review
“We had a room on the 3rd floor and it was very quiet and roomy.”
jct71515, 11 May 2016 | Read review
5 of 5