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Holiday Inn St. Augustine - Historic

829 reviews
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Traveller (95)
Room & Suite (58)
Pool & Beach (14)
Overview
  • Excellent35%
  • Very good40%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(140 reviews)
“old jail”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)Write a Review
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All reviewsfront deskold jailfountain of youthbeds were comfortabledowntown areashort drivetrolleyaugustineattractionsmicrowaveinnshurricanefl
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1 - 5 of 782 reviews
Reviewed 2 days ago

George at the front desk was helpful from the time we arrived until we left 4 days later! Suggested tours and called shuttle for us. Very nice. Suzanne in the lounge was very helpful and friendly as well. Breakfast was a little disappointing for the...More

Thank Christi C
Hotel's Favourite
Reviewed 27 November 2017

our room was in excellent condition, the staff of all shifts was pleasant and very helpful, especially with ways to get around town reasonably. We also ate at the restaurant and dinner was reasonable and very good. Even the cleaning staff in hallways would ask...More

1  Thank LeonardC B
Response from HolidayInn32084, General Manager at Holiday Inn St. Augustine - HistoricResponded 4 weeks ago

Thank you on sharing your experience. Our pool is not heated. I will share this information with the team. We value all of our guest concerns. We look forward to your future stays. Thank You Shahid Saleem

Reviewed 2 days ago

On our way from Upstate NY to Disney World. Stopped in St Augustine for Festival of Lights and Tour of Historic Downtown. Stopped at more than 15 places along the Old Town Trolley Tour, Great history and culture!

Thank SUZANNE Q
Reviewed 1 week ago

Stayed at the Holiday Inn St. Augustine - Historic for one night with two of my friends. We were very pleased with the location of the hotel, the room size and service received. We were greeted with friendly check in service. We had dinner at...More

Thank Felicia R
Response from HolidayInn32084, Front Office Manager at Holiday Inn St. Augustine - HistoricResponded 1 week ago

Thank you Felicia for taking the time out to share your experience. We value all of out guest feedback. Suzanne is one of our shining star. I will share this review with the team. We are looking forward to your future stays. Kind Regards, Roseline...More

Reviewed 2 weeks ago via mobile

The room was ok fairly clean, but the bathroom shower had a bit of mold. The people are friendly and very helpful. The hotel is located at the end of the historic district so it is a bit of a walk to certain places, but...More

Thank Cristina S
Response from HolidayInn32084, General Manager at Holiday Inn St. Augustine - HistoricResponded 1 week ago

I want to personally thank you on taking the time out to share your experience. I value all of my guest feedback/concerns. I want to apologize for any inconvenience. Please email me at shahid.saleem@jalaramhotels.com to further discuss your concerns. Thank You Shahid Saleem

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in St. Augustine
#27 Romantic Hotel in St. Augustine
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$123 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in St. Augustine
#27 Romantic Hotel in St. Augustine
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (95)
Room & Suite (58)
Pool & Beach (14)
Dining (8)
Hotel & Grounds (109)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lisa3333333333333333
31 July 2017|
Answer
Response from Cbryana | Reviewed this property |
I don't think so. Not sure
0
Votes
dartserena
17 July 2017|
AnswerShow all 5 answers
Response from Cbryana | Reviewed this property |
No bed bugs
0
Votes
Yvonne K
18 April 2017|
AnswerShow all 4 answers
Response from HolidayInn32084 | Property representative |
Good Afternoon Yvonne K, Our property is not overlooking the ocean.
1
Vote
Room Tips
"Booked 2 rooms, one king bed and one two queens, both excellent"
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"Run for the hills!"
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"Free Parking"
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"I’m an IHG member, and we got an upgraded room."
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