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Villa Victor, an Ascend Hotel Collection Member

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Traveller (32)
Room & Suite (66)
Dining (8)
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Overview
  • Excellent43%
  • Very good25%
  • Average8%
  • Poor14%
  • Terrible10%
Travellers talk about
“free sangria”(3 reviews)
“kerry ann”(2 reviews)
“comfort inn”(3 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (48)
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LanguageEnglish
20
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4
7
5
Show reviews that mention
All reviewsfree sangriakerry anncomfort innthe check in processparking feewalking distanceentire staylocation is greatwonderful hotelstayed here for nightsone nightold townwe've stayedcoffee makerdefinitely stay here againhistoric districtlobby
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1 - 5 of 48 reviews
Reviewed 2 days ago via mobile

Very nice hotel , bright and cheery, stylish, friendly staff. Kind of neat instead of a counter to check into you were welcomed at a desk. They offered us snacks and beverages. Got a welcome sangria or wine. The bar and lobby had comfortable seats,...More

Thank Bill D
Reviewed 3 days ago

The location is great - walking distance to historical sites and restaurants. Our room was clean and comfortable. We requested a higher floor away from the street and it was quiet. However, we selected this property because it advertised that it has a hot tub...More

Thank wardandpam
Reviewed 1 week ago via mobile

Super nice rooms and close walking distance to historic district and attractions. Extremely helpful and accommodating staff. We had a small problem that needed to be dealt with. They went above and beyond to take care of this for us. They truly prove that customer...More

Thank waynenettles
Response from villavictor32084, General Manager at Villa Victor, an Ascend Hotel Collection MemberResponded 5 days ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Problems do happen. It's how you fix it that's important. I am happy to hear that the issue was resolved quickly and to your satisfaction. Thank you...More

A TripAdvisor Member
41
Reviewed 1 week ago via mobile

I read a few bad reviews about this place but I was pleasantly surprised. They knew my name when we arrived, read my request for a good view and had a room ready on the top floor with a balcony and were very nice every...More

Thank A TripAdvisor Member
Response from villavictor32084, General Manager at Villa Victor, an Ascend Hotel Collection MemberResponded 5 days ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. The challenge with comments and reviews is that people who have a great time don't take the time to write reviews. This is why hospitality staff keep...More

Reviewed 3 weeks ago via mobile

This hotel was very unprofessional. The room rate was to expensive and the room wasn't even setup for me and family to get comfortable. So we all are getting ready to take a bath the bathtub is glogged up so we call the front desk...More

Thank Tamara G
Response from villavictor32084, General Manager at Villa Victor, an Ascend Hotel Collection MemberResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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About
Amenities
Top amenities
Pool
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Laundry Service
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$111 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$111 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (66)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Out_of_towner448
23 January 2018|
Answer
Response from villavictor32084 | Property representative |
The onsite café and bar at Villa Victor offer delicious breakfast options. Make a healthy choice with a smoothie, pressed to order juice, and oatmeal, or indulge with a house-baked scone or breakfast burrito. All items are... More
0
Votes
wayne l
6 April 2015|
Answer
Response from villavictor32084 | Property representative |
Parking charges are a common practice in many hotels in St. Augustine and around the USA. The Hotel makes sure the Fee is shown on as many forms of media as possible. It’s on this website and the staff make guest aware of... More
0
Votes
wayne l
6 April 2015|
AnswerShow all 2 answers
Response from Shefali P | Property representative |
Yes. It is 7.00 for Sun-Thurs and 10.00 for Friday and Saturday. Look forward to having you visit!
0
Votes
Room Tips
"Higher floors have less AC noise"
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"Book ahead!"
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"Staff seems so helpful to accommodate whatever your needs are, just ask."
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"The room we chose was a Jacuzzi room and it was incredible...really nice! Couples hint, hint!!"
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