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All reviewsdouble treehistoric districtwarm cookiesfront deskgreat hotelminute walkfountain of youthold jailred trainpool and hot tubclean hotelconvenient locationaugustinejacobtrolleydowntownattractions
This is a great place to stay in St Augustine. Not in the middle of all the crowds downtown, but close enough for all the good restaurants. We were there for a girls weekend birthday party. All of the staff was so nice to us....More
I stayed here for two nights and I love all Hilton hotels but this hotel was special. Taylor who texted me to let me know my room was ready and also several times reached out via text during my stay to see if everything was...More
1 Thank Irene F
Response from Elissa K, Front Desk at DoubleTree by Hilton Hotel St. Augustine Historic DistrictResponded 6 April 2018
Thank you so much for this kind review. We also enjoy the ability to text our guest through out their stay to make sure everything is perfect for them! It is an easy way to keep in contact and show we do care and want...More
Accomodation was Average, cramped and a bit stale, although probably acceptable considering the other comparable hotels in the immediate vicinity.
But there's more...goes from 3 to 2 stars because of biased front desk customer relations; HHonors clients v. other customers. Preferential treatment in manner and...More
We love the location, the knowledgeable and helpful staff and especially the surprisingly good restaurant and bar. You get the feeling they actually are glad you’re here. The beds are exceptionally comfy.
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the check-up was horrible at 4:10 pm because the room was not ready, bed was super uncomfortable then inside the roomm you hear everything when people talk, next day I ask frond desk if they gave me more time for the check-up they gave me...More