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My family and I love to stay at this hotel. It is clean, the breakfast is good, and the staff is very friendly. Our renovated room was awesome! It was really nice and modern. We will definitely stay again!
Response from Elizabeth D, General Manager at St Augustine Hotel & SuitesResponded 27 July 2017
Thank you so much for staying with us again. We're so glad you got to enjoy one of the newly renovated rooms. We can't wait until they are all complete.
My husband and I wanted to give our relatives (niece & nephew from Switzerland) a well rounded vacation in our home state of Florida. We started their two week stay in St. Augustine for the downtown historic district and to allow them to experience the...More
Update on my atrocious stay at this Hotel :
1) The first room we were given was smelly the second one wasn't much better.
2) Members of the staff who were renovating the hotel were drinking outside from cases of beer nearly every night.
1 Thank Fred K
Response from Elizabeth D, General Manager at St Augustine Hotel & SuitesResponded 6 July 2017
The reservation you are referring to, which is not in your name, was made through a third party website and was a prepaid reservation. We cannot do any type of re-imbursement to you, any refunds would be made by the website that was paid for...More
Room was very clean and nice and cool when we arrived. We were here for short stay traveling to Daytona. The room had a weird almost moldy/musty smell and it was hard to stomach. Breakfast was great and had a nice selection.
For a cheaper hotel, this was really nice. The area around hotel is quiet picturesque. And quiet too! The room is huge! It also has a fridge, and microwave. The bed was comfortable. The hotel is located just off of 95, so if ur traveling...More
Response from Elizabeth D, General Manager at St Augustine Hotel & SuitesResponded 21 June 2017
Thank you for staying with us. We began room renovations yesterday. Come check us out after September to see all the upgrades.