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Grand Beach Hotel Surfside

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Grand Beach Hotel Surfside
Grand Beach Hotel Surfside
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1,307 Reviews from our TripAdvisor Community

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Showing 641: English reviews
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Chautauqua County, New York
Reviewed yesterday NEWvia mobile

There are both GOOD and BAD that come with staying here. I'll tell my story from check in to check out and keep it brief. Check in was very simple for us. No line, no wait. We arrived midweek at approximately 4:00 which I'm sure was the reason. Handed two cards and pointed towards the elevator. The room: We booked...

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Helpful?
Thank Jerod Z
New York City
Reviewed 2 days ago NEW

This was our third stay at the GB Hotel Surfside. What we like about it is that the rooms are relatively new and very comfortable/luxurious, the location close to Bal Harbour is ideal for us, and the staff is generally friendly. The restaurant is what you would expect from a property of this calibre. It has a lovely beach as...

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Helpful?
Thank NYC_Traveler1X
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear NYC_Traveler1X, we would like to start off by thanking you for choosing to stay with us at the Grand Beach Hotel Surfside for the third time. We very much enjoy welcoming back returning guests and consider it a compliment when travelers choose to join us on numerous occasions. We are glad to see that during your stays so far...

Reviewed 3 days ago NEW

We stayed in a beautiful clean and spacious oceanfront room. The location andservive were both excellent. We would definitely go back in the future. The oranges that were available throughout the lobby were delicious and added an extra touch.

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Helpful?
Thank STEWART D
Miroslava P, Social Media Repre at Grand Beach Hotel Surfside, responded to this review

Dear STEWART D, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time giving your feedback and the five-star rating you have given our facilities and staff service. We are delighted to read that you found the amenities and comforts offered onsite to be excellent,...

American in Bogota
Reviewed 1 week ago

We needed a hotel in Surfside for 2 adults/2 children President's day weekend and this was one of the few available. The pros: good beachfront location and friendly breakfast staff and our 2 Queen room was spacious and had a separate living area and 2 bathrooms. The cons: we had cold water in our shower 2 of the 3 nights...

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Helpful?
Thank ChiquiMonster
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear ChiquiMonster, thank you for your review and for choosing to stay with us during your recent family vacation to Miami over President’s Day weekend. We very much appreciate you taking the time to share both your good impressions and not so good impressions from our property. In this sense, we would like to express our gratitude for your positive...

boston
Reviewed 1 week ago

My wife and I decided to go on a vacation to Florida. We struggled with what area and hotel to stay at. We finally decided on the Grand Beach Surfside and our stay there was EXCELLENT! The check in at the lobby was quick and the desk clerk was very courteous. We upgraded to an ocean front king room which...

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Helpful?
1Thank mcamm1
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear mcamm1, we are glad you gave Grand Beach Hotel Surfside a chance and that we managed to exceed your expectations in all aspects of your onsite stay. We always set our aims high and strive to exceed our guest’s expectations and to know we have achieved this is very rewarding. It is beyond thrilling for us to know that...

Buenos Aires, Argentina
Reviewed 1 week ago

Stayed in this hotel two times, the last one with my little kid and wife. The rooms are great as they have two full bathrooms which is very helpful with a little kid and in a beach destination. Also they provide a crib which was ok and clean. Carpets very clean and comfortable. Two times room service tried to clean...

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Helpful?
1Thank nicoklad
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear nicoklad, thank you very much for choosing to stay with us at the Grand Beach Hotel Surfside for the second time. At our property, we simply love welcoming returning guests and consider it a compliment that guests choose to stay with us on numerous occasions. We are pleased to hear that during this repeat visit you joined us with...

Reviewed 2 weeks ago

Although the hotel is beautiful, its not worth the $$ to stay there. I read all reviews prior to booking this hotel and most were spot on with poor service. room service Breakfast was not delivered. When called, they said they were so busy they forgot. No apology, nothing offered. The lobby bartender was very slow, many guest waiting for...

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Helpful?
1Thank MaryAnn G
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear MaryAnn G, we wish to start off by offering our sincerest apologies for we have evidently failed to live up to your needs and expectations. We are particularly concerned to read about the poor service you encountered in the duration of your stay. Your review conveys a level of service which does not seem to match the levels of...

Bedford, England
Reviewed 2 weeks ago

I stayed at the Grand Beach Hotel Surfside in September 2016. My friend and I shared a two-bedroom ocean view corner suite, which had a sitting area and a large wrap around balcony from which we would watch the sun rise. It might not be the most economical way to go; if we had opted for separate rooms it would...

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Helpful?
Thank sallyg123
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear sallyg123, thank you for trusting the Grand Beach Hotel Surfside as the accommodation for your recent Miami getaway. We are beyond thrilled to learn of your lovely experience on property and your summing up of all the hotel features you enjoyed in the duration of your stay. It is pleasing to know you were taken back with the 2-bedroom...

toronto, canada
Reviewed 2 weeks ago

One of the joys of visiting this property had been the beautiful rooftop pool that was for age 18 and older (Their ground level pool was reserved for families and children.) But recently the hotel management decided to open up the rooftop pool to kids. What a mistake! It used to be serene, but now is full of noise. Unless...

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Helpful?
4Thank m00nmaid
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear m00nmaid, thank you for staying with us. We very much enjoy welcoming returning guests and consider it a compliment when travelers choose to join us on numerous occasions. While we are beyond pleased to know that you have very much enjoyed your previous visits to the hotel, it has been to our regret to learn of your disappointment following...

Boston, Massachusetts
Reviewed 2 weeks ago

Being the consummate researcher, I don't make a move unless I'm armed with enough data to write a Ph.d thesis. Especially when I look for a place to stay away from home for several nights. So after looking at virtually every hotel in the No. Miami/Bal Harbour area, I booked a four-night stay at the Grand Beach Hotel Surfside. Getting...

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Helpful?
1Thank LisaRinkus
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear LisaRinkus, thank you so very much for taking the time to write your review and for letting us know how you feel about the Grand Beach Hotel Surfside and your recent stay on property. We could not be more thrilled to hear that your onsite experience was everything you had hoped for and more. We are glad your spacious...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Region: United States > Florida > Surfside
Price Range: £165 - £474 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Grand Beach Hotel Surfside Florida
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel Surfside staff and other travellers.
62 questions
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Balloch, United Kingdom

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Questions? Get answers from Grand Beach Hotel Surfside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Note that all "Ocean View" rooms are not created equal...ask at front desk about specific location if important to you.”
 of 5 bubbles NYC_Traveler1X, 26 Feb 2017 | Read review
“All rooms are beautiful.”
 of 5 bubbles , 25 Feb 2017 | Read review
“Ocean Front view is great!”
 of 5 bubbles mcamm1, 19 Feb 2017 | Read review
“Try ocean view if you can afford it, wonderful!”
 of 5 bubbles nicoklad, 16 Feb 2017 | Read review
“Corner suites are on the high floors with great sea views.”
 of 5 bubbles sallyg123, 13 Feb 2017 | Read review
5 of 5