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Extended Stay America - Tampa - North Airport

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Traveller (14)
Room & Suite (13)
Dining (1)
Overview
  • Excellent17%
  • Very good10%
  • Average7%
  • Poor8%
  • Terrible58%
7 Aug 2017
“Small Hotel, Small Parking Lot”
28 Jun 2017
“Not clean, mostly uncaring staff in North Tampa”
Free Parking
Non-Smoking Rooms
Wheelchair access
Self-Serve Laundry
Breakfast included
Pool
2 Star Hotel
All hotel details
Offers from Extended Stay America - Tampa - North Airport
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Offers from Extended Stay America - Tampa - North Airport
Special Offer: Save up to 10% TODAY!
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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1 - 5 of 55 reviews
Reviewed 2 weeks ago

Okay so let me start off by saying that I was happy as soon as I got here so I was grateful for any exceptional customer service. They gave me the first floor right next to the office (the only drawback to that is sometimes...More

Thank shannonbaptiste19
Response from 00esa, Manager at Extended Stay America - Tampa - North AirportResponded 2 weeks ago

Shannon, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know had a relaxing stay and that our excellent service made for a memorable experience. It was a pleasure to have you as our guest, and we look...More

Reviewed 4 weeks ago via mobile

Came down for three days and decided to book this place. It is what it is but it won’t be my first choice of place to stay when back in Tampa. Way too expensive for the room. Bed is ok but not comfortable. Pillows to...More

Thank Debbie S
Response from 00esa, General Manager at Extended Stay America - Tampa - North AirportResponded 4 weeks ago

Debbie, thanks for evaluating your visit to our hotel. Although you had an overall pleasant stay, we sincerely apologize for the and difficulties you had while being here and are sorry to know that you found our prize to be too high. Your feedback has...More

Reviewed 4 weeks ago

No heat in room, faucets won't turn to hot, carpet is filthy and stained. Staff will not fix issues, or even address them. Spent the night curled up under blankets I had to go to the front desk and get, instead of them fixing the...More

Review collected in partnership with Extended Stay
Thank stanh442
Response from 00esa, Manager at Extended Stay America - Tampa - North AirportResponded 6 days ago

We're deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and resolve everything to your total satisfaction. Your comments show that we have room...More

Reviewed 5 weeks ago via mobile

Lobby was locked, had to call for a person to come. Rooms were old, dirty, and stinky. Phone didn't work. Called (on my cell phone) to lobby for more blankets and pillows and was told there was no housekeeping. Bath plug was missing. No bathroom...More

Thank Rachel D
Response from 00esa, Manager at Extended Stay America - Tampa - North AirportResponded 4 weeks ago

Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

Reviewed 5 weeks ago

I found the room to be dirty (the floors, the bathroom, and the countertops). Everytime I went to the front desk the was a sign that they were away - There was trash all over the outside - full trashcans that smelled and there was...More

Thank upnadam12
Response from 00esa, Manager at Extended Stay America - Tampa - North AirportResponded 4 weeks ago

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$79 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$79 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (13)
Dining (1)
Questions & Answers
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Room Tips
"Pet friendly!"
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"don't stay here"
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"Bad Hotel to stay"
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"Near the airport but very loud"
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