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Courtyard West Palm Beach

258 reviews
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Traveller (47)
Room & Suite (24)
Pool & Beach (5)
Overview
  • Excellent35%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“chocolate bar”(6 reviews)
“front desk”(52 reviews)
“small balcony”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Offers from Courtyard West Palm Beach
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (258)Write a Review
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All reviewschocolate barfront desksmall balconybusiness parkroom was very clean and comfortablebreakfast includedwest palmoffice parkcracker barrelhotel staffking suiteoutdoor poolwould stay againup to datebusiness tripbistroterrence
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11 - 15 of 228 reviews
Reviewed 13 October 2017

We stayed here the middle of 9/2017. We had the room reserved a month or so in advance. We got to the hotel around 5pm on our day of check and they were all book except for 2 rooms so we were lucky to get...More

2  Thank CJ603
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 16 October 2017

As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.

Reviewed 23 September 2017 via mobile

Excellent We stayed during the whole Hurricane Irma Restoration and found the hotel to be very nice The staff went above and beyond to make our stay comfortable The staff at the Bistro did a fine job of keeping 20 lineman with coffee in the...More

Thank Edward B
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 25 September 2017

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area

Reviewed 3 August 2017

I checked into the Courtyard Marriott on Northpoint Pkway the night before a surgery at St. Mary's Hospital. ALL I wanted was good night's sleep. The first room I was in had a very weird smell....a combination of cleaning chemicals and pot. As I started...More

1  Thank Laura C
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 4 August 2017

Dear Laura C, Thank you for taking the time to write a review in regards to your recent stay at the Courtyard West Palm Beach. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 25 July 2017

I have been staying at the Courtyard West Palm Beach, FL on a work assignment since June 9, 2017. I travel extensively for my work on the road and work for anywhere from 5 weeks to 4 months straight at a time.. The employees at...More

Thank deedeemendenhall
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 28 July 2017

Dear deedeemendenhall, Thank you so much for the great review. We are pleased to hear that we have been able to exceed your expectations and create a great experience for you during your time here. We cannot wait to have to have you back with...More

Reviewed 23 July 2017 via mobile

First time here in West Palm Beach my husband and I stayed here & got the room but didn't really like small balcony so we mentioned it and Matt the manager was extremely awesome switched us with no hesitation. We got into the room with...More

Thank erikita22
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 26 July 2017

Dear Erikita22, Thank you so much for the great review. We are pleased to hear that we were able to create a memorable stay for you and your husband. Please come back soon to see us! Yours in hospitality, Matthew McCurry Operations Manager Courtyard Marriott...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Tennis Court
Heated pool
Details
Price range
US$150 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$150 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (47)
Room & Suite (24)
Pool & Beach (5)
Dining (1)
Hotel & Grounds (43)
Bathroom (3)
Questions & Answers
Ask a question
Dawn G
12 January 2018|
AnswerShow all 2 answers
Response from KES1024 | Reviewed this property |
No. Not close to a beach. At least not walking distance.
0
Votes
katlynnbeal
20 June 2016|
AnswerShow all 4 answers
Response from 677andreaA | Property representative |
Yes
0
Votes
Deborah W
2 August 2015|
AnswerShow all 2 answers
Response from Jslat1 | Reviewed this property |
I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
0
Votes
Room Tips
"Choice a room that overlooks the pool with a balcony"
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"I overheard the front desk saying all the rooms are the same so I guess all my layout concerns exist in all..."
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"Corner Suites Are Larger And Sunny Also Quierter"
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"Pool view is the best !! Do not get street view especially if you been driving all day."
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