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All reviewschocolate barfront desksmall balconybusiness parkroom was very clean and comfortablebreakfast includedwest palmoffice parkcracker barrelhotel staffking suiteoutdoor poolwould stay againup to datebusiness tripbistroterrence
We stayed here the middle of 9/2017. We had the room reserved a month or so in advance. We got to the hotel around 5pm on our day of check and they were all book except for 2 rooms so we were lucky to get...More
2 Thank CJ603
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 16 October 2017
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.
We stayed during the whole Hurricane Irma Restoration and found the hotel to be very nice
The staff went above and beyond to make our stay comfortable
The staff at the Bistro did a fine job of keeping 20 lineman with coffee in the...More
Thank Edward B
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 25 September 2017
Thank you for your wonderful review we look forward to your return when your travels bring you back to the area
I checked into the Courtyard Marriott on Northpoint Pkway the night before a surgery at St. Mary's Hospital. ALL I wanted was good night's sleep. The first room I was in had a very weird smell....a combination of cleaning chemicals and pot. As I started...More
1 Thank Laura C
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 4 August 2017
Dear Laura C,
Thank you for taking the time to write a review in regards to your recent stay at the Courtyard West Palm Beach.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
I have been staying at the Courtyard West Palm Beach, FL on a work assignment since June 9, 2017. I travel extensively for my work on the road and work for anywhere from 5 weeks to 4 months straight at a time.. The employees at...More
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 28 July 2017
Thank you so much for the great review. We are pleased to hear that we have been able to exceed your expectations and create a great experience for you during your time here. We cannot wait to have to have you back with...More
First time here in West Palm Beach my husband and I stayed here & got the room but didn't really like small balcony so we mentioned it and Matt the manager was extremely awesome switched us with no hesitation. We got into the room with...More
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 26 July 2017
Thank you so much for the great review. We are pleased to hear that we were able to create a memorable stay for you and your husband. Please come back soon to see us!
Yours in hospitality,