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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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895 Reviews from our TripAdvisor Community

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Showing 875: English reviews
Austin, Texas, United States
Reviewed yesterday NEW

I got it a 161 which makes it a deal, with free parking and honors breakfast plus a free drink it was a deal, allow me to stay in budget which is hard in season also the staff was amazing and like price that is key, they got me an early check in at 10am

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Helpful?
Thank Chan O
Bethalto
Reviewed 2 days ago NEW

Very nice hotel, treated courteously at front desk, called down about a light bulb, taken care of promptly. Rooms were very clean and cleaned quickly in the morning. Breakfast was good. Would stay again!!!

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Helpful?
Thank Cardzfan1
Reviewed 4 days ago NEW

we stayed one day was very nice hotel, rooms look good, shuttle service to Airport and downtown. One thing happened to us we order food at 0930 pm the server said she is very busy but will take some time, that was room service. we waited till 1200 Am and no one showed up. Next day we spoke with Jessica...

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Helpful?
Thank karim a
London, United Kingdom
Reviewed 5 days ago NEW

stayed en route down east coast 95 toward Miami. very pleased with all aspects of hotel. very close to 95, and could just hear it from room during rush hours only. Doubletree have a very set standard and this one compares well.

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Thank BEESTRAVELLER
Reviewed 1 week ago

Nice and clean hotel. Friendly Lobby staff. Though Lobby Bar/Breakfast is very disappointing. Takes 15 min to bring you a warm milk for a coffee. Breakfast menu does not offer basics (like Banana's). Though, great location and easy access to i-95.

Review collected in partnership with DoubleTree by Hilton
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Thank Ajay K
Reviewed 1 week ago via mobile

NOT a great for the price. Most Double Tree properties are excellent. Staff is VERY lackadaisical. when I asked for extra pillows, the girl at the front desk asked me to tell her how many pillows I already had. I told her 4 on a king sized bed. She said that's 2 more than you normally get. I had to...

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Helpful?
Thank Scott D
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Saratoga Springs, New York
Reviewed 2 weeks ago

Making the reservation was annoying because we got a different price from the main number than from the actual hotel. We were not able to change from a sure to a regular room on the phone. The staff at the hotel straightened out out with no problem once we got there. The staff is always friendly and helpful. The room...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sds8
Don D, Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear sds8, The team and I appreciate you taking the time out of your busy week to fill out this trip advisor survey. We apologize for the inconvenience you were caused about your rate. It is great to hear our staff took care of the challenge and rectified it immediately. I will share your feedback with my team so we...

New York City, New York
Reviewed 3 weeks ago

I was totally satisfied with my stay at the Double Tree Hilton in West Palm Beach, Florida. The room was beautiful, clean, newly renovated and quite large. The staff were extremely accommodating, friendly and responsive. The lobby, grounds, gymnasium, pool area and restaurant were fantastic! The free shuttle service to and from the airport and City Place was a great...

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Helpful?
Thank preciousness22
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear preciousness22, The team and I really truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It is nice to hear that our hard work is paying off with the cleanliness of our hotel, our new renovation and our accommodating staff. We look forward to seeing you back at the hotel...

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

Reopened this summer (16) and it looks amazing. Staff was on point as well. Looks and feels like a Aloft hotel without the ridiculous price. All hotels in this little nucleus have no places to walk to but it is a great hotel. Love the rooms the best.

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Helpful?
Thank jcggg
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear jcggg, It was nice to hear how much you enjoyed our hotel while you were visiting the West Palm Beach area. We know how busy times are right now so it means a lot to us to know you took the time to fill out this survey. I will share your feedback with the team to be sure they...

Atlanta, Georgia
Reviewed 4 weeks ago

It takes a lot for me to write a review. The service and/or experience has to be exceptional or horrible. So, here I am. I'm a business traveler mostly, and often I'm in a hotel for one night and I can excuse quite a bit. That is not the case for this hotel. Generally, hotels near the airport are what...

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Helpful?
2Thank dfrutiger
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S Australian Ave, West Palm Beach, FL 33409-6487
Region: United States > Florida > West Palm Beach
Price Range: £133 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Booking.com and Priceline so you can book your DoubleTree by Hilton Hotel West Palm Beach Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed first floor”
 of 5 bubbles ChanO_12, 17 Jan 2017 | Read review
“Choose a room on the 6th Floor in Hilton Honors Mini Suite”
  • Jr. Suite Sitting Area with sofabed
  • Room
  • Bathroom
 of 5 bubbles preciousness22, 28 Dec 2016 | Read review
“Avoid room 101.”
 of 5 bubbles dfrutiger, 20 Dec 2016 | Read review
“This hotel is built next to the 10 lane freeway I95. You have to be too tired not to hear it, so ask for a room NOT facing the freeway!”
 of 5 bubbles Busmantoo, 12 Nov 2016 | Read review
“get a room away from the highway.”
 of 5 bubbles 11117777, 12 Nov 2016 | Read review
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