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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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137 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Reviewed yesterday NEW

We arrived on a Friday night after 10 pm and saw people talking and having fun next to the pool area. It smelled very well and we made a comment about it to the clerk (maybe there was a nice place to eat nearby :-). He said the guests outside were using the grill. After we checked in we asked...

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Helpful?
Thank SandyZL
St. Petersburg, Florida
Reviewed 3 November 2016 via mobile

I stayed two nights for business and because I only paid $103 a night for the room I think I will rate it based on that. My hotel room was pretty clean and I think the courteous staff and free breakfast was a lot better than what I've seen at a lot more expensive hotels. I mean how many free...

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2Thank Misty P
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your review about your recent stay Misty P. I am glad to hear that our staff was able to provide you with clean and comfortable accommodations during your stay. I will agree that while we have posted signs about smoking guests still feel the need to not follow. We are always looking for ways to improve and...

Long Island City, New York
Reviewed 15 September 2016

stayed only one night in studio. Lobby Room very nice. New clean nice little kitchen. free breakfast very good lots of selection fresh and clean. Great location next City Center?- stores food. Not a beach resort. Great for 1-2 night stay

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Thank threesecons
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your review about your recent stay. I am glad our hotel was a perfect fit for you and hope you will stay again in the future should your travels bring you back to West Palm Beach. Have a great day.

Valdosta, Georgia
Reviewed 28 August 2016 via mobile

Going on a cruise out of West Palm beach I decided to be frugal and go on Hotwire and book a hotel!! I have done this before with good results ,but this time is turned out not so good. I requested 3 star hotel this was not!!! I did not read the fine print IT WAS PET FRIENDLY and they...

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Thank Deborah C
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good afternoon Deborah C and thank you for writing about your recent stay. I am delighted to hear that we were able to provide you with nice and clean accommodations despite the fact we do not offer king beds and will most certainly pass that along to our housekeeping department. I am sorry to hear that their were guests smoking...

Tampa, Florida
Reviewed 15 August 2016

stayed here Friday and Saturday night. Friday night I thought something was biting me and I threw off the bed covers to find nothing. Must be in my mind I thought. Same thing Saturday night. Sunday morning sitting on the edge of the bed putting my socks on I saw something black and very tiny. I thought it was lint...

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Helpful?
Thank David F
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello David F and thank you for writing a review about your recent stay. Unfortunately I see that the accommodations were not up to the standard that we have been known for here at the Residence Inn and for that I apologize. I would like to find out a bit more information if possible to assist our hotel with improving...

Washington DC, District of Columbia
Reviewed 4 August 2016

This is a first-class hotel that gives good value for the money. The suite was excellent with a spacious desk, refrigerator, stove and large bathroom. The breakfast buffet was among the best we've had. About the only quibble I would have is the view of the auto repair shop from the main window. It would be nicer if it looked...

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Thank K S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day and thank you for the great review about your recent stay. We will make sure to share it with the staff and hope to see you again if your travels should bring you back to West Palm Beach!

Reviewed 27 July 2016

Residence Inn is my "go to" hotel when traveling on business. Consistent quality and a very good value. This particular stay stood out because I made a rookie mistake and left a brand new dress shirt in my room. I wasn't looking forward to having to track it down and maybe still lose it. Thankfully I didn't have to. The...

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Thank Keith B
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you Keith B for your kind words and loyalty to our great brand. We always strive to provide our guests with clean and comfortable surroundings and great guest service. I am glad everything worked out with the shirt and wish you all the best. Please come see us again if your travels bring you back to our area!

Bradenton, Florida
Reviewed 26 July 2016

! room suite, full size refrigerator and stove. Much quieter than expected with the highway nearby. Attentive front desk. Cracker Barrel in walking distance but anything else is a drive. Easy on and off from 95.

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Thank billtaichi
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your great review of your recent stay with us. I am so happy to hear that our hotel was perfect fit for you and that the staff was attentive to your needs. Please come and see us again if your travels happen to bring you back to West palm Beach. Have a great day!

Toledo
Reviewed 21 July 2016

Like some of the other reviewers have mentioned, there is a funky smell in the hallways. However, the room (one bed room suite) was perfect for our family of four with the pull-out couch. The outside grounds were nice as was the breakfast area.

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Thank Burgs1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Burgs1 and thank you for writing about your recent stay. I am glad to hear that our suite was perfect for your family and that the hotel showed well during your visit. As always I appreciate any opportunity to continue improving the guest experience and hope to see you again soon. Have a great day and thank you for...

Reviewed 15 July 2016 via mobile

Our check in was great, Nicole was very nice and helpful when I asked about restaurant recommendations. She also paid attention to small details and encouraged us to go to the mixer for a drink and sausage. However, when we got to the room we noticed that the windows did not lock and could easily be opened from the outside....

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Thank Aaron C
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good evening Aaron C and thank you for writing about your recent stay at the Residence Inn West Palm Beach. While I am delighted to hear that Nicole was able to provide you with great service and that our Manager on duty took care of the issue quickly I am so sorry to hear about the troubles with the room....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: £91 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
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