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HARRIS Resort Batam Waterfront

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1,603 Reviews from our TripAdvisor Community

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Showing 1,539: English reviews
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Johor Bahru, Malaysia
Reviewed 2 days ago NEW

The 4-day-stay were excellent! The surrounding is rejuvenating! The pool is huge, but the gym facilities need to be upgraded, provide more food at the cafe, provide more scheduled shuttle bus, please open the bowling alley.

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Thank Faridah H
Singapore, Singapore
Reviewed 2 days ago NEW

Average - Staff was friendly but CABANA Room where we stayed is not upto mark. The money which we are charged is not what you get back through the room. Breakfast and the staff related to Breakfast were great. land Sport and Water sports Activities and SPA should be charged reasonably as the charge is too high.

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Thank vyassunil77
Singapore, Singapore
Reviewed 3 days ago NEW

Activities, Spa treatment, Cafe Food and Grocery Store in the Hotel are far expensive which i believe is at unreasonable pricing. I believe the price are likely 3 times higher than what can we expected outside. Furthermore hotel customers should have given better rates on this pricing. Waterfront Batam should review on this pricing rate of those that has been...

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Thank Muhd K
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Muhd K We would like to thank you for your very valuable feedback related to your last stay with us. We take a good note about your concern of pricing at our F&B outlets and grocery store. The price is definitely above the market if compared with city but as a resort, we are in line with...

Singapore, Singapore
Reviewed 5 days ago NEW

The building is old and not well maintained. Even if I stayed in the newer building but it was not well maintained. Silicon and grouting anre bad, shower is faulty but still can use. Requested for a room chance and the staff told me that she will call me back in a while but waited for an hour and didn't...

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Thank jrgabaldon7
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest jrgabaldon7, We would like to thank you for your very valuable feedback related to your last stay with us. We take a good note about your concern with the room condition, we will have our engineering team to inspect in details. It is also abnormal and not per standard procedure that you didn't receive any call back...

Singapore, Singapore
Reviewed 6 days ago NEW

Staff are very friendly and facilities are up to standard. Cafe food is really decent! Love the lava cake! But variety of breakfast buffet not up to standard though. Overall it is a good place to stay over the weekend.

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Thank Melissa K
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Melissa K, We would like to thank you for your very valuable feedback related to your last stay with us. We were glad to hear that you found our staff very friendly and that our facilities are up to standard. On the other hand, we take a good note about your concern with our breakfast choice ans...

Singapore
Reviewed 6 days ago NEW

nice hotel with good service. staff also nice and friendly. Only face problem with availability of Indian food. We would like to visit again in near future. Keep it up your good service and staff. See you during my next trip.

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Thank Liu Ying D
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Liu Ying D,, We would like to thank you for your very valuable feedback during your last stay with us. We were very proud to hear that you have enjoyed your stay at Harris Resort and especially the friendliness of our staff and the quality of our service. We take a good note about your concern with...

Reviewed 6 days ago NEW

Very friendly & helpful staffs, good WIFI, good Indonesian food, clean room but freshener smell too strong cause my wife giddiness, room aircond not strong enough & nor quiet enough (probably need servicing).

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Thank Kenneth S
Singapore, null, Singapore
Reviewed 6 days ago NEW

Away from Batam center. Shuttle service can be useless as it's always fully booked. So end up spending money n time for travel. Limited choice of food for vegetarian people. Ideal for people who just want to relax n not to move around a lot. During dinner some artists play music. So beautiful! If you're up on your birthday here;...

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Thank Mahendra J
Singapore, Singapore
Reviewed 1 week ago

Very Friendly helpful staffs, Good WIFI, Good pizza, Indonesian food and dessert are overpriced, Clean room but shower and sink have mould everywhere, Upon entering room, sewage smell was strong, Stains on the bedsheet,

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Thank GoldenPigs
Singapore, Singapore
Reviewed 1 week ago

Facilities were aplenty: kids pool, gym, inhouse spa, inhouse minimart, baby spa, taxi counter, buffet breakfast, ATV, flying fox, good sized room, daily housekeeping, nice aircon, working water heater, friendly staff.

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1Thank Si A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from HARRIS Resort Batam Waterfront staff and other travellers.
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Questions? Get answers from HARRIS Resort Batam Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its a long way from the centre. Bring a fruit knife and”
 of 5 bubbles Charm_andsome, 26 Feb 2017 | Read review
“Request for the Pool View :)”
 of 5 bubbles 502kene, 14 Feb 2017 | Read review
“best view are of course at sea view”
 of 5 bubbles Co1234Love, 12 Feb 2017 | Read review
“Request for a room far from elevators. Choices of Garden View and Pool view are available.”
 of 5 bubbles JulesDemolay, 29 Jan 2017 | Read review
“nearby waterfront ferry terminal”
 of 5 bubbles 884shahr, 22 Jan 2017 | Read review
5 of 5