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Hampton Inn Carrollton

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Room & Suite (29)
Dining (6)
Pool & Beach (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
Contact
102 S Cottage Hill Rd, Carrollton, GA 30117-6952
Getting there
Hartsfield-Jackson Atlanta Intl Airport38 mi
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424Reviews
69Photos
3Q+A
23Room tips
Traveller rating
  • 319
  • 68
  • 22
  • 9
  • 6
Time of year
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  • English
Popular mentions
They allow smoking in this hotel, which is gross. The rooms smell like mold. The showers were broken in the last two rooms I stayed, on the last two trips. Staff is nice. Lobby is clean. Gym has limited hours.
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Review collected in partnership with Hampton
Response from FeliciaWilson2, Assistant General Manager at Hampton Inn Carrollton
Responded 3 weeks ago
Good afternoon, I am so sorry about your recent experience at our hotel, I want to make sure every guest has an amazing experience while lodging with us. I know you reported that your room smelled like mold, the shower was broken, and the gym hours were not 24 hours a day. I do apologize for all issues stated above, most Hilton hotels that has has a fitness area has gym hours only to ensure a quality night rest to the other guests, our fitness center is located very close to two of our guest rooms. Looking over our service recovery log and maintenance log notes, nothing was ever reported to front desk during your 5 day stay at our hotel. I also spoke to you a couple of days before you checked out, you were inquiring about a 4pm checkout. No issues were mentioned. Thank you for making us aware, clean guests rooms and Great customer service is our commitment to every guest, all issues reported were directed to the appropriate department manager. Sandy Lee the hotel general manager will follow up with a phone call this week.. We value your loyalty to Hilton and to Hampton Inn Carrollton. I do hope that the next time you are in Carrollton, you will stop in and give us another chance. Thank you so much!! Best Regards, Felicia Wilson Assistant General Manager|Group Sales Coordinator Hampton by Hilton 102 S Cottage Hill Rd Carrollton, GA 30117 T: 770-838-7722
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Hotel's Favourite
Room was super clean! Staff was excellent and breakfast was great. Loved the location and enjoyed the fireplace in the lobby . Loved the coffee served all day and the variety of creamers. Bed was comfortable!
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Review collected in partnership with Hampton
The staff is friendly, rooms are clean and comfortable, and they are located near a shopping center that carries many products in case you need something (clothing, food, medicine, etc.). Breakfast has a good variety and the internet access is pretty decent. Overall good stay.
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Review collected in partnership with Hampton
Stay was convenient and great staff - always helpful. I've stayed here many times in last year. Always felt welcome - clean, provides breakfast, internet. Comfortable temperature and nice bed. But I'd advise to bring your own pillow.
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Review collected in partnership with Hampton
Hampton Inn has become my favorite chain for short stay hotels, yes you pay a little more but the accommodations and service is always consistent and good. This was a very short stop just to grab a few winks before a family visit. We didn't even get to take advantage of the
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123456
yes, service dogs are allowed
0 votes
Thank you for being a HHonors member and for inquiring about our extended stay rates. We do offer long term stay rates. Please call me Terrance Garrett at 770-838-7722. Again, Thank you for considering our Hotel to serve you and most of all for being a Hilton HHonors member.
0 votes
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Well mine a service dog the law say he go with me anywhere
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"Room away from the main road"
"Everything was wonderful!"
"Ask for the big room on second floor with the Jacuzzi tub."
"Top Floor (4th) very quiet!"
"Our room was on the corner near the ice machine and stairs - and things were quiet!"
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12345
PRICE RANGE
US$119 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn carrollton hotel carrolltoncarrollton hampton inn
LOCATION
United StatesGeorgiaCarrollton
NUMBER OF ROOMS
77
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