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All reviewswhat sets it apartshopping plazabasketball courtpots pansfront deskbedroom suiterestaurants and shopsgreat place to stayhome away from homecommon areasfull kitchengreat areafast foodlobby areahotel roomwithin walking distancerooms are clean
Some of the rooms I've stayed in are in need of a little TLC. However, any shortcomings found inside the rooms is made up for with the exceptionally great service I've encountered with each member of the staffMore
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Response from ricolumbus, General Manager at Residence Inn ColumbusResponded 4 weeks ago
Thank you so much for taking the time to provide us with you feedback, we greatly appreciate it! We are diligently working to ensure all of our rooms are well taken care of. I'm so happy to see that our staff has taken such great...More
During my visit the staff was very professional and geniune!! Room was just as nice as the service. Its very close to the expressway, which help me to get around easily. I like to thank all the people at the hotel for their great hospitality!...More
Response from ricolumbus, General Manager at Residence Inn ColumbusResponded 19 March 2018
It's always wonderful to hear from our guests who enjoyed their stay. We are so lucky to have such an exceptional team and guests! Thank you so much for taking the time to share your experience with Residence Inn Columbus. We hope you will be...More
Angela at the front desk on check in is a total rock star. Give her a raise.
The good: the staff, hands down. All are respectful and helpful without being intrusive.
The not-so-good. The property needs a little overdue love. I am a road warrior,...More
Response from ricolumbus, General Manager at Residence Inn ColumbusResponded 16 February 2018
Thank you so much for taking the time to provide us with thorough feedback. I'm so happy to hear that you enjoyed our wonderful staff at Residence Inn Columbus. Thank you for recognizing Angela and her contribution to our team!
I apologize for the missing...More
Husband and I ended up here after a disappointing experience at the Fairfield Inn in Columbus. We were very pleased. We decided on the 2 bedroom suite, both bedrooms were clean comfortable and spotless. Having 2 full bathrooms in the unit was very convenient, both...More
1 Thank Helen L
Response from ricolumbus, General Manager at Residence Inn ColumbusResponded 15 December 2017
We greatly appreciate you taking the time to share your experience with Residence Inn Columbus! I am so happy to hear that you and your family enjoyed all the wonderful amenities we have to offer. Our rooms truly have everything to provide a comfortable stay...More
Front counter staff was polite but, room was very dirty, baseboards filthy and the coach had large stains on it. It was, unfortunately, a not so nice experience. My husband and I wanted to leave in the middle of the night as we were unable...More
Thank Claudette J
Response from ricolumbus, General Manager at Residence Inn ColumbusResponded 3 September 2017
I'm very sorry to hear that you did not enjoy your stay with us. I appreciate you taking the time to share your experience. I have shared your feedback with our team, to ensure we correct moving forward. I would love to gain some more...More