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Holiday Inn Express Atlanta-Emory University Area

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Holiday Inn Express Atlanta-Emory University Area
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139 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Columbus, Georgia
Reviewed 2 weeks ago via mobile

The indoor pool is CLOSED FOR WINTER. Might not be a big deal for most...but this was the suppose to be the highlight of the trip for my kids. My daughter was having surgery at Emory the next morning and she was so looking forward to swimming. Who expects an indoor pool to be closed?? Other than that everything was...

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Helpful?
Thank hschwantz
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you for your review. I am sorry that the pool was closed during your stay with us. I know this was disappointing to your kids and that saddens me. I do hope that on your next trip to Emory, the kids will be able to swim. Take care, Leslie- GM

Reviewed 2 weeks ago

Beware of these guys, if they can take advantage of you they will. Don't waste your money here. There are plenty of other hotels that are honest and helpful nearby to have to take chances with Holiday Inn Express Emory.

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Helpful?
Thank Becky S
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Hi Becky S, Thank you for choosing the Holiday Inn Express And Suites Atlanta - Emory University Area, GA and posting a review and rating your stay. I would like to apologize if your stay was less than satisfactory and that your expectations were not met. I would want to know more details of your experience, thus I have sent...

Cleveland, Tennessee
Reviewed 8 December 2016 via mobile

Visited this hotel for several days while a family member had surgery at Emory Hospital. Staff, especially Aaron, was helpful and friendly. The rooms (I stayed in 2 separate rooms) were a little tired and needed some freshening. Having said that however it was nice having a place to come back to each night to relax and rest after the...

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Helpful?
Thank Dee R
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Hello, Thank you for your review. I am especially excited that Aaron, front desk staff, and maintenance stuck out to you for their service. I am very proud of them. I am happy to hear that your stay was pleasant although visiting Emory hospital was exhausting. We are here for you if you every need us. Take care, Leslie- GM

Salt Lake City, Utah
Reviewed 20 November 2016 via mobile

Visited this hotel for business. I found it centrally located to access the downtown Decatur municipal buildings, Atlanta and some suburbs of Decatur. The staff is responsive and caring. And after a few visits, I was recognized and warmly welcomed back. The freeway is nearby. For easy access to the communities I needed to visit. The breakfasts were hearty. Powered...

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Helpful?
Thank MsNats
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued Guest: Thank you for your awesome review. I will make sure that I share your comments with the team. Take care, Leslie

Bucharest, Romania
Reviewed 4 October 2016

Close to Emory campus, situated in a quiet and peaceful neighborhood, this nice hotel offers more than its "express" name lets you expect: spacious suites, great King-size beds, a fairly equipped and functional mini-kitchenette, good free wifi, a modern coffee-machine with a wide selection of hot beverages capsules. Nicely decorated lobby in a classic , almost vintage American style, indoor...

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Helpful?
Thank ioanamadalina9
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Greetings: Thank you for such a great review. I am happy that your experience with us was nice and that we were in the central location of all your needs. We hope that you choose us the next time your in the Emory area. Take care, Leslie

Middletown, Connecticut
Reviewed 19 September 2016

Holiday Inn has always been my first choice and I am a IHG member however I will not go back to this particular hotel. My room was not vacuumed daily and had to request at desk for full service. My tablet was stolen from my room and I did not receive even an apology when I reported it to the...

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Helpful?
Thank votfinoski
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued IHG Rewards Member, Thank you for your feedback. I am very sorry that we did not meet your expectations of customer service. It is our duty and pleasure to go above and beyond for our guest and we failed to do that with you. I will be speaking to the housekeeping supervisors regarding the team not vacuuming your...

Reviewed 19 September 2016 via mobile

This hotel is not in a picturesque place. I wasn't super thrilled with the price, but at check in the man was very pleasant. He surprised me by telling me that breakfast was available until noon and check out was at noon as well. The room was supposed to have a sofa. It didn't, but it did have the other...

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Helpful?
Thank Smilesdaily
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Valued Guest Thank you for your review. I am happy to hear that you took advantage of our promotion, Snoozapalooza! It is our newest promotion for our wonderful guest giving them late checkout til noon and extended breakfast hours til noon on Saturdays & Sundays only. We appreciate your business and look forward to seeing you again. Take care,...

Eastern Shore, MD
Reviewed 12 September 2016

A typical Holiday Inn Express, nothing fancy, nothing horrible. What makes this property unique was its exceptional and friendly staff. My colleagues and I were arriving after 11pm due to a flight delay, and the front desk called to confirm we were still coming and checked us in over the phone. The lobby happy hour was nothing fancy, but much...

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Helpful?
Thank EasternShoreTraveler
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Thank you for your review. We appreciate your business and look forward to seeing you again. Take care, Leslie

New York City, New York
Reviewed 23 August 2016 via mobile

We stayed there for 2 nights for dropping our son to the college. Bathroom door wouldn't close, you had to wrestle to close. No door hanger, broke off. Shower curtain wouldn't close to cover the tub, so water would definitely come out. Grime and mold every corner. I wouldn't recommend this hotel. Only good part was that breakfast was clean...

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Helpful?
Thank rdave2
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear TripAdvisor Guest, Thank you so much for sharing your concerns with us. I am so sorry that we did not meet your expectation of your bathroom cleanliness. This disappoints me that you, our valued guest experienced the above issues during your stay with us. This is not how we want our guest to feel and I am sincerely sorry...

Reviewed 8 August 2016

My son was having brain surgery at CHOA @ Egleston so a family member had paid for our hotel stay for several days so we could be close by. When we made the reservation over the phone explaining the situation. The gentleman was nice & even offered us a discount since it was a medical trip. When we got there...

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Helpful?
Thank Jessica N
Holiday Inn Exp G, General Manager at Holiday Inn Express Atlanta-Emory University Area, responded to this review

Dear Jessica N, I have to agree with you that we have failed as a team to meet your expectations during your recent stay with us. I know that I would have been frustrated too having to wait in the lobby with my children after a long drive when it was not necessary. We could have done so many things...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Emory Hotel in Decatur, Georgia, offers you a truly Southern hospitality experience. Enjoy our warm surroundings that truly make you feel at home away from home. The staff of the Holiday Inn Express Hotel Decatur, GA, is looking forward to being of service for all of your hospitality needs in the upcoming years. We are conveniently located in the heart of the Emory Hospital & Emory University area and Dekalb Medical Hospital & Children's Healthcare of Atlanta hospital and only minutes from downtown Atlanta. One mile from Emory Hospital and near the Centers for Disease Control, the CDC.We are now proudly offering our complimentary Express Start breakfast featuring two hot items daily - omelets w/cheese, sausage or bacon, biscuits and gravy.Free local calls, mini-kitchens w/ microwave and refrigerator are available in all our newly renovated rooms. Meeting and banquet facilities available. Relax in our year round indoor heated pool or in our on-site fitness center. Restaurants and shopping plaza within walking distance. Visit Decatur, GA and Stay Smart at the Holiday Inn Express Hotel Emory. ... more   less 

Additional Information about Holiday Inn Express Atlanta-Emory University Area

Address: 2183 North Decatur Road, Decatur, GA 30033
Region: United States > Georgia > Decatur
Price Range: £120 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta-Emory University Area 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express Atlanta-Emory University Area Hotel Decatur
Holiday Inn Express Decatur
Holiday Inn Decatur
Decatur Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta-Emory University Area staff and other travellers.
2 questions
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Seattle, Washington

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Questions? Get answers from Holiday Inn Express Atlanta-Emory University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 Appeared to have had water damage”
  • Nasty stuff on the walls in the bathroom, was unable to tell if it was dirt or mold ewwww either
  • Wallpaper doesn't even line up in some spots
  • Wallpaper in bathroom not even completely done and curling up off the wall in most places
  • Stains on chairs
  • All furniture was in pretty beat up shape
  • When in the bathroom you practically had to get in shower to close the door it was so small
  • Toliet seat installed on crooked
  • Unable to close fridge without first opening cabinet door
 of 5 bubbles jessicanK5284UK, 8 Aug 2016 | Read review
“Rooms facing opposite end of N. Decatur Road are less noisy.”
 of 5 bubbles DieterK640, 3 May 2016 | Read review
“They couldn't give us what we reserved.”
 of 5 bubbles J3596VBjamesh, 17 Dec 2015 | Read review
“Top floor is much quieter”
 of 5 bubbles Christy31548, 20 Nov 2015 | Read review
“If all rooms are like the one I stayed in, STAY SOMEWHERE ELSE!”
 of 5 bubbles larrysS4751FT, 6 Nov 2015 | Read review
5 of 5