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Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

Traveller (35)
Room & Suite (44)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
37Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
698Reviews
87Photos
4Q+A
44Room tips
Traveller rating
  • 361
  • 178
  • 82
  • 49
  • 28
Time of year
Traveller type
Language
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  • English
Popular mentions
The beds are so uncomfortable. You can control the firmness/softness with a knob on side of bed, and it literally just made the bed feel like an air mattress and hurt our backs so bad I contemplated sleeping in chair!
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
Staff were fantastic. Went out of their way to make ALL guests comfortable. When we arrived no one was at the front desk....but turns out they were personally assisting a guest. Saw this happen at least three times during my stay. Was obvious they wanted all guests to have a
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Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded 26 Dec 2018
Dear Stephen B., Thank you for taking a moment to share your experience. I am happy to hear the kind words and we look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Sincerely,
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First I have to say the Hilton Brand is my favorite brand, with that said this hotel does not live up to the Hilton standard it is outdated, old carpet that smells and poor maintenance of the hotel. urgently needs an update
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Review collected in partnership with Hilton Garden Inn
The bed needs to be thrown out. So awfully worn and uncomfortable. When I asked for a new room, I was told there was nothing available except in a "basement" room of which I would have to be walked there due to the ceiling dropping?? I moved to the Hampton in across the road
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Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded 2 weeks ago
Thank you for sharing your experience as we truly appreciate it. We are sincerely sorry for not being able to accommodate you here! Hopefully you will enjoy our renovation and we can win you back at this property!
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I stayed in the presidential suite. For that price, I thought I would be happy. I chose it as the getting ready space for my wedding. The bed was extremely cheap and uncomfortable. I never slept a full night. The shower was also luke warm the whole time. No hot water. The
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Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded 2 weeks ago
Thank you for taking the time to share your experience. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We do take your comments seriously and will be able to use them to better our hotel and guest's future experience. We do hope to see you again after our hotel has been renovated and we can welcome you into our beautiful home!
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
Bloody bandage found in room!
Makeup on mirror from previous guest
Sink beginning to fall
waiting on cleaning. look at that stain in the mattress
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Does this hotel have an indoor pool?
Yes, we have a indoor heated pool and spa..
1 vote
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Yes, we have King size suites with a pull out couch in a separate room.
0 votes
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Yes, we have a restaurant on site. Breakfast is a full buffet from 6am-10am daily, and 7am-11am on weekends for $9.95. We serve dinner daily from 5pm-9pm; as well as, our bar is open until 10pm each evening. We are a short walk to the Gwinnett Center and the Arena; and we also offer complimentary shuttle service to events.
1 vote
doyou have smoking facilities, are clients allowed o smoke in rooms and where alse?
We are a non-smoking hotel and we do not allow guests to smoke in the rooms. However, we do have smoking areas on the patios.
0 votes
"No real view to boast off, so floor not important to our stay"
"DO not stay here"
"Avoid the first floor."
"Even though the hotel backs up to I-85, I didn't hear a lot of highway noise. The tree buffer around the hotel helps a great deal."
"Call Ahead"
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PRICE RANGE
US$117 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn atlanta ne/gwinnett sugarloaf hotel duluthhilton garden inn duluthhilton duluth
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
122
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