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BEST WESTERN PLUS Atlanta Airport-East

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BEST WESTERN PLUS Atlanta Airport-East
BEST WESTERN PLUS Atlanta Airport-East
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797 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Germany
Reviewed 2 days ago NEW

the hotel is close to the air port, but the shuttle bus is driving only every 30 min, so that I had bad luck and was waiting with round about 15 persons for the shuttle bus, as it came in he could take only 8 persons and the rest supposed to wait next 30 min by 17 F (-8 C),...

Review collected in partnership with Best Western
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Helpful?
Thank andrejp167
florida
Reviewed 1 week ago

I always stay at this hotel when I'm in Atlanta. It's just off of I-75, close to downtown but with out the down town prices. It is just a few miles to the airport. The area is safe and the people in Hapeville are friendly. The hotel staff are very accomodating and know their stuff. The hotel is a nice...

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Helpful?
Thank travelinmom12
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear travelinmom12, Thank you for letting us know about your experience with us and also for you loyalty to our hotel. It is always great to hear when our guests enjoy their stay with us and we have achieved our goal of providing such great customer service to you that you return again and again. It is always a pleasure...

Canada
Reviewed 2 weeks ago

Stayed 2 nights here with the family while visiting Atlanta to see Georgian Aquarium. It did its job, if you are just looking for a a bed and hot shower. I was aware of the possible noise from the planes passing by, but if you are a traveler like me and flying a lot, you are use to this noise....

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Helpful?
Thank 1nederLust
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear 1nederLust, Thank you so much for taking the time to let us know about your experience with us. I want to personally apologize for the inconvenience of the housekeeping issues that you experienced with your room. I will be sure to pass this information along to our Executive Housekeeper so that we can get this issue corrected as well...

New Port Richey, Florida
Reviewed 3 weeks ago

This hotel provided you earplugs on the nightstand, which should have been our first clue. There is a train that passes all night which sounds their horn at least 3 times. The Heater was loud and the remodeled bathroom looked nice but was cold, because the shower had no curtain or door. The water pressure was ZERO. Would not stay...

Review collected in partnership with Best Western
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Helpful?
Thank paulkC3700EW
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear paulkC3700EW, I would like to personally apologize again for the inconvenience that you experienced with the train noise and the comfort of your room. I am really saddened to hear that you did not enjoy your stay with us as our main goal is to try our best to please all of our guest to the best of our...

Reviewed 3 weeks ago

The Hotel is quiet and clean. The staff is friendly and are willing to find hairdryers for you that may be missing. They have their own security patrolling the parking to ease your mind, and provide shuttle service to and from the airport terminals. The hotel offers a hot breakfast including waffles, eggs and meat in a clean bright area.

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Helpful?
Thank Peter S
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Peter S, Thank you so much for taking the time to review our hotel. I am glad to see that you enjoyed your stay with us and that our staff was very pleasant and friendly to you. We hope that we will have another opportunity to be of service to you again. Sincerely,

New Orleans, Louisiana, United States
Reviewed 3 weeks ago

We stayed here on Friday night last week Dec 16th due to a Delta delay. We missed our transatlantic flight to Paris and had to stay another 30 hours in Atlanta.Nice. That being said, the staff is very friendly and the do their best to accomodate angry and rude guests. I mean, it's not their fault if you missed your...

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Helpful?
Thank Sarah F
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Sarah F, Thank you so much for letting us know about your experience with us. Although you were inconvenienced by your flight delay, we are glad that we got the opportunity to be of service to you and especially glad to see that your enjoyed your stay with us. We do hope that if you are in the Atlanta...

Florence, South Carolina
Reviewed 4 weeks ago

The hotel is OK. Recently renovated by still just OK. Bad thing is that multiple cars in the parking lot were BROKEN INTO even under lights. Our locks were punched in with a tool. Glove box content dumped. Registration, insurance info, sunglasses, keys, birthday gift my daughter made and wrapped were all taken. All were well concealed. Jackets and other...

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Helpful?
Thank cmwhitexyz
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Guest, I sincerely apologize for the occurrence that happened in the parking lot during your stay. This is something that we take very seriously as the safety of our guests and their belongings are very important to us. We will take the necessary steps to increase our security on our property and hope you will give us another chance....

Reviewed 4 weeks ago

Stayed at the hotel for business including use of a conference room. All the staff we had contact with from the front desk to housekeeping and the shuttle bus driver were efficient, friendly and helpful. They seemed to all genuinely enjoy helping guests and the hotel obviously fosters a working environment that supports a happy and dedicated staff. Really well...

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Helpful?
Thank Danny H
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Danny H, Thank you for taking the time to write a review for us. We really appreciate all of the feedback that you have given us and are glad to see that everything went exceptionally well with your group meeting. We look forward to working with you again soon. Sincerely,

Benidoleig, Spain
Reviewed 4 weeks ago via mobile

I ended up spending a night here not out of choice, but due to a Delta mishap. I have always seen Best Western but never stayed. This will now be my first choice. The hotel is clean, the staff polite and informative, breakfast is hot and plentiful and the rooms very well equipped. The shuttle driver Samuel is a fantastic...

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Helpful?
Thank Esparqui
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Esparqui, Thank you for taking the time to review our hotel. I am very pleased that we were able to gain your business and loyalty to the Best Western brand. I am glad to see that my staff eased your mind and won you over. I will be sure to let Samuel see the kind words that you wrote...

Riverside, Connecticut
Reviewed 13 December 2016

Staff is Great! Breakfast was very good with something for everyone. Staff kept it well stocked and very, very clean. Front desk helped with directions and getting us the shuttled to airport very quick. Rooms are nice but you will hear planes landing and taking off. They do give you air plugs but its tuff. It was worth the money.

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Helpful?
Thank tom p
Meesha A, General Manager at BEST WESTERN PLUS Atlanta Airport-East, responded to this review

Dear Tom P, Thank you for taking the time out to let us know about your stay with us. We are glad to see that our staff provided great customer service to you by assisting you with directions and arranging the shuttle service for you. I would like to apologize for the inconvenience of the noise from the planes. For...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN PLUS Atlanta Airport East ... more   less 

Additional Information about BEST WESTERN PLUS Atlanta Airport-East

Address: 301 N Central Ave, Hapeville, GA 30354-1601
Region: United States > Georgia > Hapeville
Price Range: £89 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Atlanta Airport-East 2.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Best Western Plus Atlanta Airport East Hotel Atlanta
Best Western Atlanta
Best Western Hapeville
Atlanta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Atlanta Airport-East staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Atlanta Airport-East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing away from the airport are quieter”
 of 5 bubbles travelinmom12, 7 Jan 2017 | Read review
“In flight path so they provide foam ear plugs.”
 of 5 bubbles cmwhitexyz, 20 Dec 2016 | Read review
“It's an airport hotel so there is noise from planes so probably quieter at the back. We where at the front but wasn't bad”
 of 5 bubbles R5350CVroberth, 8 Nov 2016 | Read review
“Ask for a room at the rear of the hotel if your bothered by noise from the airport”
 of 5 bubbles geordieboy2012, 4 Nov 2016 | Read review
“stay away from the runway side to reduce plane landing noise”
 of 5 bubbles Tyung2014, 2 Nov 2016 | Read review
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