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    Country Inn & Suites By Carlson, Helen

    877 Edelweiss Strasse, Helen, GA 30545-3634
    +1 844-669-4401
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 16% below average rate

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    Traveller (57)
    Room & Suite (30)
    Dining (4)
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    Overview
    • Excellent67%
    • Very good24%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cookies” (77 reviews)
    “fries” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Baymont Inn & Suites Helen
    674 reviews
    #8 of 18 hotels in Helen
     
    Lake Chatuge Lodge
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    Hampton Inn Helen
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (808)
    There are newer reviews for Country Inn & Suites By Carlson, Helen
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    171 - 175 of 806 reviews

    Reviewed 25 October 2016

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Bbatl15
    Response from cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, HelenResponded 27 October 2016

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    Reviewed 25 October 2016

    More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Deborah D
    Response from cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, HelenResponded 26 October 2016

    More

    Reviewed 23 October 2016

    This hotel is very close to the main street and the Oktoberfest FestHaus. This is a bonus because of all the traffic , pedestrians and beer drinking. The hotel is undergoing some renovations but it did not hamper our stay. Everything worked as it should,...More

    Thank AnnualAdventurer
    Response from cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, HelenResponded 25 October 2016

    Dear AnnualAdventurer, Thank you for taking the time to tell us about your recent stay with us here in Helen, Georgia. We are thrilled to hear that y'all had a good time. I apologize for the housekeeping issue and I assure you we have resolved...More

    Reviewed 23 October 2016

    Easy walk to the festivities.....cute shops with plenty of "made in China" tags....room was clean.....service was good.....breakfast was the "BOMB".....best free breakfast I've ever had.....lots of variety.....even waffles......bagels with cream cheese....cereal....grits....eggs......much more....not a fan of the coffee...but that's me...I'm a picky coffee drinking.....love my coffee.....it...More

    Thank Patti H
    Response from cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, HelenResponded 25 October 2016

    Dear Patti H, Thank you for taking the time to tell us about your recent stay with us here in Helen, Georgia. We are thrilled to hear that y'all had a good time. I apologize about the coffee and I hope you give us a...More

    Reviewed 20 October 2016

    Came for first time to Helen, GA to Oktoberfest. We looked at TripAdvisor ratings on hotels and found good reviews on this hotel. We had also booked the new Holiday Inn Express and Suites on Main St. We arrived to check in and a woman...More

    Thank Rbtraveller63
    Response from cx_heln, General Manager at Country Inn & Suites By Carlson, HelenResponded 21 October 2016

    Dear Ray, I am so very sorry about how disappointing your stay with us was. I am sorry that you did not feel acknowledged when you walked in. One thing that I, as well as all employees at Country Inn and Suites pride ourselves on...More

    Baymont Inn & Suites Helen
    674 reviews
    #8 of 18 hotels in Helen
     
    Lake Chatuge Lodge
    287 reviews
    #2 of 5 hotels in Hiawassee
     
    Hampton Inn Helen
    968 reviews
    #3 of 18 hotels in Helen
     
    Quality Inn Alpine Helen
    296 reviews
    #10 of 18 hotels in Helen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$82 - US$200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Helen
    • #1 Family Hotel in Helen
    • #1 Green Hotel in Helen
    • #3 Romantic Hotel in Helen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Carlson, Expedia, Travelocity, Hotels.com, Hotwire, getaroom.com, Cancelon and Cheap Tickets so you can book your Country Inn & Suites By Carlson, Helen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Georgia >
    • Helen
    • Also Known As
    • Country Inn & Suites Helen Hotel Helen ,
    • Country Inn And Suites Helen ,
    • Country Inn Helen ,
    • Helen Country Inn
    Add Photo Photos
    Traveller (57)
    Room & Suite (30)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (38)
    Bathroom (5)
    Nearby
    Hampton Inn Helen
    968 reviews
    .50 miles away
     
    Baymont Inn & Suites Helen
    674 reviews
    .11 miles away
     
    Quality Inn Alpine Helen
    296 reviews
    .53 miles away
     
    Nearby Restaurants
    Hansel and Gretel Candy Kitchen
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    .25 miles away
    Bigg Daddys Restaurant and Tavern
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    .08 miles away
    Bodensee Restaurant
    1,519 reviews
    .16 miles away
    Cowboys & Angels Restaurant and Bar
    637 reviews
    .29 miles away
    Nearby Attractions
    Chattahoochee River
    320 reviews
    .27 miles away
    Helen - White County Convention and Visitors Bureau
    121 reviews
    .37 miles away
    Yonah Mountain Hiking Trail
    76 reviews
    .22 miles away
    Horsetrough Falls
    20 reviews
    .22 miles away
    Ask a question
    Questions & Answers
    Brooke L
    19 March 2017|
    AnswerShow all 2 answers
    Response from cx_heln | Property representative |
    We have someone on staff 24/7- you're more than welcome to check in anytime, we only ask that if you're going to be later than 12:00 Midnight please give us a call. Thanks, Emily A. Guest Relations
    0
    Votes
    Brooke L
    19 March 2017|
    AnswerShow all 5 answers
    Response from isaac42386 | Reviewed this property |
    There is always someone at the desk so I would say anytime after 10 pm I would call ahead.
    0
    Votes
    Susan S
    31 December 2016|
    AnswerShow all 8 answers
    Response from cx_heln | Property representative |
    Dear Susan The jac. rooms are typically 40.00 more than a standard queen room. The fireplace rooms, I love, however I have a lot of people that have mentioned that the fireplace does not heat the rooms. I personally have... More
    0
    Votes
    Room Tips
    "rooms don't have spectacular views"
    Read review
    "First floor is easy access, fitness center and pool. Rooms at the end of the hall are very quiet."
    Read review
    "We had a room at the end of the hall on the third floor and it was very quiet."
    Read review
    "From what I saw I feel any room you receive is a great room."
    Read review
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