Holiday Inn Express & Suites Helen
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Holiday Inn Express & Suites Helen

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Traveller (191)
King guestroom with Jacuzzi
Room & Suite (58)
Juice, Yogurt, Hard Cooked Eggs & Milk - We have you covered!
Dining (24)
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Breakfast included
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£117
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About

4.5
#1 of 20 hotels in Helen
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the new Holiday Inn Express and Suites and Helen. Where Mother Nature comes to play! Located in the center of all the action, we offer the newest hotel in North Georgia for leisure and business travelers. Planning a retreat or convention? Planning a leisurely vacation? We have staff here at your service to assist you with itineraries, activities and dining options. Where better to hold a meeting than right in the heart of the north Georgia mountains playground. Enjoy Innsbruck Golf resort only 5 minutes away, tubing down the Chattahoochee river directly behind the hotel, or try the many dining, shopping and historic tour venues. Our new state of the art hotel offers upscale amenities, a large conference center, indoor heated pool and a guest laundry. Visit our marketplace for sundries and gifts! Our health and fitness room is fully equipped with your health and wellness in mind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Board games / puzzles
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary tea
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Book summer and save at participating US IHG hotels.

Location

8100 S Main St, Helen, GA 30545
426Reviews14Q+A73Room tips

Reviews
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Traveller rating
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Detailed Reviews
Kelly P wrote a review Jun 2023
2 contributions
Hotel's Favourite
5.0 of 5 bubbles
This is the second year we have stayed at the hotel for our family vacation. It was a great stay both years. If we had an issue, it was taken care of or explained. The hotel is 10 out of 10 for cleanliness. It’s just far enough away from the center of town to be quiet, but close enough to be able to walk wherever you want. we look forward to booking our trip for summer of 2024.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, General Manager at Holiday Inn Express & Suites Helen
Responded 18 Jun 2023
kellyp175, Thank you for your kind review. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay with us! Sincerely, Stacy Gray
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul R wrote a review Jun 2021
Madison, Alabama82 contributions44 helpful votes
4.0 of 5 bubbles
We stayed at the property for the Memorial Day weekend. The common areas are clean and the front desk staff checked us in quickly; the front desk staff was masked, although no guests were. Our room was clean and comfortable, although the mattress was softer than I preferred. The in-wall room AC only seemed to cool the room in "dry" mode, which wasn't awesome. There's no housekeeping service, although the staff will drop off a "care package" of clean towels, toilet paper, etc. each morning. With all that said, it was a perfectly fine place to stay at a very reasonable cost.

Breakfast is included and features a nice selection of hot and packaged foods. There's an indoor pool (no hot tub) but we didn't use it.

There are several restaurants within easy walking distance and it's only about a 10-minute walk to the main area of town.

The only negative I could find from our stay: the soundproofing between rooms, and floors, is *terrible*. You could hear a mouse peeing on cotton. More to the point, I could hear the stompy children above. There are posted quiet hours, but these aren't enforced at all. One night about 1045p I went to the front desk to ask them to quiet the thundering herd. I don't know what they did but the noise level didn't drop for the next 90 minutes, so I assume nothing. I am usually a pretty sound sleeper but the excessive noise made it impossible to get a good rest. On one hand, this isn't the hotel's fault; on the other hand, the noises were clearly audible from the hallway so I presume that the night clerk wasn't able to do a proper walkaround or they would've heard the problem before I had to complain about it.
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Date of stay: May 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 14 Dec 2021
Thank you so much for your kind review of Holiday Inn Express and Suites in Helen, Ga. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy gray Assistant General Manager stacy.gray.hiex@gmail.com
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Ed G wrote a review May 2021
St. Augustine, Florida106 contributions58 helpful votes
5.0 of 5 bubbles
We experienced the typical excellence that we have come to expect at the Holiday Inn Express chain.

We enjoyed a welcoming and efficient check in, a very comfortable and clean room, and a great breakfast.

As we are traveling for several weeks and travel light, we especially liked the free washer and dryer in the guest laundry room.

The location is good near the south east end of the Main Street business district. There are restaurants within a five minute walk and the town center is about a half mile away, about a 10-15 minute walk. There were plenty of parking lots in the city center for those who prefer the 2 minute drive over walking.

We highly recommended this Holiday Inn Express and would be happy to stay here again on on next trip to Helen.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 31 May 2021
Ed G, Thank you for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen, while you are here check out some of our local travel partners such as Nacoochee Adventures, VIP Wine Tours and Sautee Rides and Transportation. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
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Laurie S wrote a review Aug 2021
Atlanta, Georgia362 contributions92 helpful votes
5.0 of 5 bubbles
Clean,, which is a biggie for me. Comfortable bed. Had the Executive King Suite on the 4th floor, last room down a side alcove, very quiet and peaceful. Loved the jacuzzi tub.. So e njoyed the large balcony with 2 chairs and table, to watch tubers through the trees, people watching is so entertaining.
Staff is friendly, Otis Spunkmayer cookies in the lobby. Free breakfast, eggs, turkey sausage, regular sausage, hot cinnamon rolls, biscuits and sausage gravy, toast, bagels, cereal, yogurt, bananas, oranges, oatmeal, grits, coffee, orange juice,, apple juice.
Didn't get a chance to use the beautiful pool. Brought own pillow, but the ones on bed were comfy but a bit soft for me.
Maid service is now changed, they leave a bag of items outside your door every couple days. If you need fresh towels or anything, you go down to the front desk, they are having minimal in room maid contact at this time.
Enjoyed stay, would stay here again
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Ample free parking, would love to have had 2 chairs in room to sit on that were padded and comfy...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 14 Dec 2021
Thank you so much for your kind review of Holiday Inn Express and Suites in Helen, Ga. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy gray Assistant General Manager stacy.gray.hiex@gmail.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
clemson_grad79 wrote a review Mar 2020
north_alabama494 contributions196 helpful votes
5.0 of 5 bubbles
We stayed overnight to hike some of the trails to waterfalls near bye. Rooms were very clean and nice. Bathrooms very clean and use dispensers in the shower instead of mini-bottles for soap and the like. Breakfast was quite good for a hotel and was kept well stocked with eggs and meats and a quick pancake machine. Coffee was decent. Location easily within walking distance of many restaurants and the downtown area. Wouldn't hesitate to stay here again.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stacygray1231, Guest Relations Manager at Holiday Inn Express & Suites Helen
Responded 7 Mar 2020
Thank you so much for your kind review! The staff is thrilled that you enjoyed your stay. Please come back during one of our many events, such as Octoberfest or Wine Highway. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan R wrote a review Jun 2021
Jacksonville, Florida136 contributions75 helpful votes
4.0 of 5 bubbles
The hotel was very nice. We stayed 4 nights and even without rooms being cleaned daily because of COVID we had clean towels, coffee, and other needs placed at our door daily. The staff were great and helpful. The girl at breakfast was the best! Always asking people if they needed anything, re-filling items that needed it, and cleaning tables as soon as a person finished eating. The only reason I gave it very good instead of excellent was the handicap parking. There were only 3 spots and my husband who has cancer was unable to find a spot each day.
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Date of stay: June 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Choose an upper floor room as you can hear people above you and children running up and down the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 22 Jul 2021
SusanR, Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
imhapi2bme wrote a review Oct 2020
Christiansburg, Virginia41 contributions9 helpful votes
5.0 of 5 bubbles
After looking at many questionable reviews on local hotels we decided to pay a little more to stay at Holiday Inn Express. We were so very happy with that decision. Everything from the friendly staff, Covid precautions, amenities, updated decor, and comfortable beds. The front desk clerk was very helpful with restaurant and attraction suggestions. She suggested Big Daddy’s for dinner and it was fantastic and well worth the wait. There is a nice riverfront park located directly behind the hotel. Big Daddy’s was within walking distance. Hansel and Gretel candy shop is delicious and next door. We also had a wonderful breakfast at Hofer’s which is also worth the wait. Great experience.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 16 Oct 2020
iamhapi2bme, Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, Ga. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Funbunch wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
This was our 3rd visit to this IHG property and we credit this entirely to Shelly! We are a large family with 5 children all varying in age and really need connecting rooms. Shelly always understands our needs and makes sure we are accommodated (we have had problems with that at numerous other major hotel chains). Shelly knows the area well and always provides great recommendations on fun things to do with all of the kids as well as family friendly restaurants in the area. Shelly remembered us the two times we returned to stay in Helen and she's very attentive to our needs and we've observed her doing the same with other guests.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for Shelly if you need recommendations for activities or dining in the area!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from stacygray1231, Public Relations Manager at Holiday Inn Express & Suites Helen
Responded 13 Feb 2020
Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled to hear that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PT_Florida21 wrote a review Nov 2021
1 contribution
5.0 of 5 bubbles
My husband and I just stayed 6 nights at this location and loved every minute. The room was clean, roomy and comfortable with a great view of Helen. Zach, Savanna and Shelly were absolutely AMAZING at the front desk. I can’t say enough about their excellent customer service. The breakfast was fresh and plentiful, especially the cinnamon rolls, and the coffee pot in the lobby was always fresh and full. Although daily room servicing has been amended due to Covid, that was no problem for us and the staff provided whatever we needed to refresh. The location is great also as it is central and a short drive to many state parks and just a 10 minute walk to downtown Helen. I highly recommend this hotel and I look forward to returning in the future.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, General Manager at Holiday Inn Express & Suites Helen
Responded 16 Nov 2021
PT_Florida, Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda K. wrote a review May 2020
1 contribution
5.0 of 5 bubbles
We visit Helen, Georgia several times every year and we always stay at the Holiday Inn Express. The hotel is very clean, the beds are comfortable, the complimentary breakfast is excellent, and the staff is not only warm and welcoming, but they go above and beyond to keep their guests happy. You will not find a better hotel in in all of North Georgia. In fact, this is the only hotel that I have stayed at whose cleaning standards I trust enough that I would not even be worried about staying there during this pandemic. I highly recommend the Holiday Inn Express Helen.
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Date of stay: November 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacy Gray, Owner at Holiday Inn Express & Suites Helen
Responded 28 Sept 2020
grandmotherdearest, Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen. Sincerely, Stacy Gray Assistant General Manager stacy.gray.hiex@gmail.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gentry r asked a question Apr 2021
Monroe, Georgia
How old do you have to be to make reservations
Answer from stacygray1231
You have to be 21 or older to check in to the hotel
sassygigi asked a question Feb 2020
Ponce Inlet, Florida57 contributions13 helpful votes
Pet friendly or pet unfriendly?
Answer from Local Traveler
Orlando, Florida94 contributions25 helpful votes
No but there are several hotels in the area that do allow pets.
Cindylouwho asked a question Aug 2019
Atlanta, Georgia16 contributions4 helpful votes
How is the Hotel from Cool River Tubings main drop off / pick up Location?
Answer from stacygray1231
Cool River Tubing is literally right behind the hotel. You pick out your tube, they load you in a bus and you float down the river. It is very convenient. Thanks, Stacy
Greg B asked a question Aug 2018
Elon, North Carolina2 contributions1 helpful vote
For dates showing not available is there any type of waiting list if someone cancels?
Answer from roadmap2
Harrison, Arkansas213 contributions86 helpful votes
Call hotel directly not the 800 number
Answer from ilymom
Birmingham, Alabama204 contributions88 helpful votes
There's no door or curtain. It's just an extra large room with an architectural separation of the sleeping area and sitting area. It's very large but no privacy.
lterry913 wrote a tip Mar 2024
Childersburg, Alabama211 contributions52 helpful votes
5.0 of 5 bubbles
"No parking in Helen unless you pay - so the free parking was good. If we could’ve walked into town it would’ve saved us money."
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BerlinG-ParisF wrote a tip Dec 2023
Orlando, Florida5,029 contributions1,161 helpful vote
3.0 of 5 bubbles
"Don't expect any recognition for IHG status"
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midiala l wrote a tip Oct 2023
Miami, Florida83 contributions43 helpful votes
5.0 of 5 bubbles
"indoor pool for winter and in the heart of everything. Everything is within walking distance."
Read full review
Steve D wrote a tip Sept 2023
Little River, South Carolina2 contributions1 helpful vote
5.0 of 5 bubbles
"See review"
Read full review
Jeffrey S wrote a tip Sept 2023
Evans, Georgia4 contributions
5.0 of 5 bubbles
"Conveniently located. You are within walking distance of most everything in Helen."
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There are more places to choose from in the Helen area.
PRICE RANGE
£107 - £235 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES HELEN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Holiday Inn Express & Suites Helen
Which popular attractions are close to Holiday Inn Express & Suites Helen?
Nearby attractions include AxeBilly Helen-Ga (0.06 miles), Bavarian Mountain Miniature Golf (0.1 miles), and Alpine Mini Golf (0.2 miles).
What are some of the property amenities at Holiday Inn Express & Suites Helen?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Helen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Helen?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites Helen?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Helen?
Conveniently located restaurants include Spice 55 Thai And Sushi Restaurant, Bigg Daddys Restaurant and Tavern, and Das Ice Cream Cafe.
Are there opportunities to exercise at Holiday Inn Express & Suites Helen?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Helen?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Helen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express & Suites Helen?
Many travellers enjoy visiting Hardman Farm (1.1 miles), Old Sautee Store (2.9 miles), and Romeo and Juliet Indian Mound Tragedy Site (1.3 miles).
Does Holiday Inn Express & Suites Helen have any great views?
Yes, guests often enjoy the mountain view available here.
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