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Holiday Inn Express Madison

68 reviews
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Traveller (1)
Dining (8)
Room & Suite (5)
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Overview
  • Excellent62%
  • Very good33%
  • Average4%
  • Poor1%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
3.0 Star Hotel
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Reviews (68)Write a Review
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All reviewsthe breakfast areafront deskbreakfast buffetfast foodgreat staybusiness centerstaff is very friendly and helpfulbeds were comfortableexcellent hotelstayed here for one nighthotel roomsgood sizeenjoyed my staywould stay here againnice breakfastyogurtlobby
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1 - 5 of 65 reviews
Reviewed 2 weeks ago

Our visit was highlighted by your desk person Ashley. She provided superb customer service with everything we needed during our stay. She was extremely pleasant and helpful. She should be in charge of customer service training. Our room was very clean and comfortable. We would...More

Thank Steve B
Response from Tina M, Guest Relations Manager at Holiday Inn Express MadisonResponded 2 weeks ago

Steve B, We are overjoyed to discover the positive impression we made with our service and hospitality of Holiday Inn Express Madison Hotel. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We're glad you...More

Hotel's Favourite
Reviewed 31 December 2017 via mobile

En route from Louisiana to South Carolina we looked for a clean and comfortable place to stop that was reasonably priced. This Holiday Inn Express did not disappoint. Great bed, spacious clean room, cable with HBO, curtains that darkened the room, good coffee in room....More

1  Thank love2live4ever
Response from Brandy C, Guest Relations Manager at Holiday Inn Express MadisonResponded 1 January 2018

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and breakfast. We hope that you will return at a future date to be impressed by the improvements we have made.

Reviewed 29 December 2017 via mobile

We spent the night at this hotel on our way to Christmas in the Carolinas!! We have absolutely no complaints about our stay. The room was spacious and comfortable. The bed slept very well and the breakfast had many, many choices to suit every taste....More

1  Thank EjayMobile_Alabama
Response from Brandy C, Guest Relations Manager at Holiday Inn Express MadisonResponded 30 December 2017

We appreciate the comments, especially with regards to your opinion of our staff and bed. I do hope you'll return so that we can surpass your expectations of service and accommodations.

Reviewed 29 December 2017

This hotel when I stayed was very clean. Probably the cleanest one I have been in a while The bathroom was clean and so was the bed. The be was very comfortable and firm. the pillows were nice as well. I did not get up...More

1  Thank laurahH2098HM
Response from Brandy C, Guest Relations Manager at Holiday Inn Express MadisonResponded 30 December 2017

I want to ensure that you know that we appreciate all guest feedback. Thank you for the insight regarding your experience with our staff and bed. We hope that you will return at a future date to be impressed by the improvements we have made.

Reviewed 8 November 2017

Stayed here for one night, and wish we could have stayed longer. The staff was very friendly, from reception to the cleaning staff. Additionally, they had coffee and hot water for tea available in the lobby 24/7. The room was very clean, and it had...More

1  Thank Lynne C
Response from Guest_Relations_2018, Guest Relations Manager at Holiday Inn Express MadisonResponded 12 November 2017

Lynne C, Thank you for taking the time to let us know how you enjoyed your stay of Holiday Inn Express Madison Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. On behalf...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$108 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$108 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (1)
Dining (8)
Room & Suite (5)
Pool & Beach (3)
Questions & Answers
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924lynnG
26 November 2016|
Answer
Response from gleb2011 | Property representative |
Ricardo Italian restaurant ( madison downtown ) Two20 Chop house Dos amigos ( across Walmart)
0
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924lynnG
26 November 2016|
AnswerShow all 6 answers
Response from mtbxc | Reviewed this property |
Plenty
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Room Tips
"Third floor east side (back) is peacefully quiet"
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"Hotel is away from the highway and main road. All rooms should be reasonable."
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"Room 102 was nice but could hear the elevators run all night."
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"I'd ask for a third floor room on the back. Eerily and wonderfully quiet."
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