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Extended Stay America - Atlanta - Morrow

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Extended Stay America - Atlanta - Morrow
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Barrackville
Reviewed 12 September 2016 via mobile

Stayed for a week it was way over priced for an extended stay, room was decent but in need of a Deep Cleaning in the process of going non smoking but paint only goes so far. Breakfast was near nothing, hotel would be better not to advertise one at all.

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Helpful?
Thank Rd3326
Manager_11525, Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Your feedback is important. Thank you for sharing. We make every effort to provide our guests with a great experience, so we are sorry to hear that you did not enjoy your stay. We can assure you that we will begin renovations soon and all rooms will be non-smoking. I am grateful for the feedback you provided so we are...

Brooklyn, New York
Reviewed 5 September 2016

This was my first visit but definitely not my last! The entire staff was very friendly and helpful. I got there before check in time but they were very accommodating and were nice enough to secure my luggage while I went to get something to eat from one of the many conveniently located, within walking distance, restaurants. The only thing...

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Helpful?
Thank TeeMa J
Manager_11525, Manager at Extended Stay America - Atlanta - Morrow, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased that not only would you stay with us again, but also your comments about how helpful our staff was and the benefits of our convenient location. Thank you again for your review. It would be our pleasure for...

Atlanta, Georgia
Reviewed 24 July 2016

apartment put me and family in a room for two night there 7/19/2016 suppose to checkout 7/21/16 the first room was 103 the room had a smell to it bathroom smelled bad I sprayed air fresher in room the next day I went in refrigerator to get my soda and found mold in refrigerator look in bathroom under sink had...

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Helpful?
Thank chetta574
Reviewed 2 April 2016 via mobile

I'm not a snob when it comes to hotels. Just needed a decent place for me and my daughter to stay for the weekend. Reserved the room based on the pictures. The entire hotel smelled of smoke. They were in the process of "remodeling" and converting to smoke free. The cigarette smoke smell was worse on the floor we were...

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Helpful?
Thank Kathryn W
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear we failed to meet your expectations. In response to your feedback, I am working closely with our housekeeping staff to ensure we are thoroughly eliminating smoke odors and closely inspecting...

Atlanta, Georgia
Reviewed 7 March 2016

My family and I stayed here for a month while our house was being built. We selected to have housekeeping once a week, and that was probably the worst about the hotel. During the last few weeks, there were issues with housekeeping coming and cleaning as they were supposed to. It seemed as if they only did just enough. The...

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Helpful?
Thank Tia H
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping issues you experienced. As this hotel’s manager, I can assure you that I have used your comments to ensure that we provide each guest with efficient service. We are sorry for this issue, but are happy to read...

San Francisco, California
Reviewed 12 January 2016

Yes, we would come back to this hotel. There were little things wrong everywhere but nothing that bothered us too much. The staff was very friendly and made us feel very welcome. This was an excellent one night stop!

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Helpful?
1Thank CaliforniaNative007
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for providing us with details about your stay. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall and enjoyed our friendly customer service. Your feedback is very important to us, so thank you for sharing. If you would...

Punta Gorda, Florida
Reviewed 5 January 2016

We have stayed at this location previously several years ago. We attempted to book a room on January 2, 2016. The lobby was not pleasant. The wait time to see a clerk was terrible. There was an individual wearing hoodie and slouched in a chair in the lobby. The scene made me very uncomfortable. I did not stay and left...

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Helpful?
2Thank Stosh2011
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that we were unable to accommodate your needs. I discussed your comments with the team, and we are going to make sure our lobby and customer service meets our company’s high standards. Thank you very much for providing us with your feedback....

Mannheim, Germany
Reviewed 4 January 2016 via mobile

ver and all it was ok for that price. They offer discount codes where you can save up to 20%. Cornetta was really nice and polite. Now to the not so good things. The Hotel got a really strange smell no matter what time it is. People cook all kind of food thats why the hall way smells super weird....

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Helpful?
1Thank Nia L
Wewoka, Oklahoma
Reviewed 28 December 2015

Morrow, GA was our second leg of a road trip from Oklahoma to South Carolina. We had spent the previous night in Tunica, MS, then a quick stop in Tupelo, MS, on through Birmingham, AL and stopped here for the night so we could check out The Road to Tara Museum the next morning just a few miles down the...

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Helpful?
1Thank pednurse
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments about our exceptional customer service. The staff and I would like to thank you again for posting your review. We look...

Stockbridge, Georgia
Reviewed 10 December 2015

I have been here for over a month and not once did I have a bad experience. Every staff member that I have interacted with was/is very polite and professional. The room I have was clean and quite presentable when I first arrived; and the housekeeping staff, which comes once a week, does an amazing job cleaning the room. All...

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Helpful?
1Thank Okitawah
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I’m so glad that you had a great stay and enjoyed all the amenities our hotel has to offer. I truly appreciate your comments regarding our friendly customer service. The staff and I would like to thank you again for posting your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Morrow

Address: 2265 Mt. Zion Parkway, Morrow, GA 30260
Region: United States > Georgia > Morrow
Price Range: £60 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Morrow 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Morrow
Morrow Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Morrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you tend to walk heavy, it would be best to request a room on the first floor.”
 of 5 bubbles Okitawah, 10 Dec 2015 | Read review
“3rd floor is smoking, stay on 1st or 2nd.”
 of 5 bubbles 884alw, 27 Mar 2015 | Read review
“If you have trouble sleeping with noise, avoid rooms facing the front of the hotel.”
 of 5 bubbles ProfessorV, 27 Oct 2014 | Read review
“Make sure you ask for a non-smoking room if you don't like the smell of smoke..”
 of 5 bubbles KeronC, 15 Oct 2014 | Read review
“Ask for a quiet spot.”
 of 5 bubbles livelovelife365, 1 Jun 2014 | Read review
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