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Red Roof Inn Atlanta - Norcross

146 reviews
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Traveller (42)
Room & Suite (30)
Overview
  • Excellent42%
  • Very good10%
  • Average8%
  • Poor8%
  • Terrible32%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair access
Laundry Service
2.0 Star Hotel
All hotel details
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Reviews (146)Write a Review
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58
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47
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LanguageEnglish
58
15
13
13
47
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All reviewslevel of customer servicebottom floorhardwood floorsthe entire staffrecommend this hotelhousekeeping staffatlanta norcrossexcellent place to stayhouse keepingclean rooma great stayhome away from homedannyredicardpetvendingmanish
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1 - 5 of 146 reviews
Reviewed 3 January 2018

This was the worst experience I had ever had. The room smelt like dog , dirty towel bath tub was nasty mold in the room comfortner on bed was old and battered Tv was not working cheap cable service. I would not recommend cat ,dog...More

Thank dianesh2018
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 4 weeks ago

I am really sorry to hear about your experience. We do have 24 hours Housekeeping services, we wish if you would have bring this issue to front desk and we would be able to fix issue right away. I do apologize on behalf of my...More

Reviewed 18 December 2017 via mobile

My stay at this hotel due to business/employment purposes and I must say that the hotel has the best staff I've seen in some years. I've worked as front desk clerks and reservation agent for hotel companies and this hotel tops the companies and hotels...More

Thank LilBit305
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 4 weeks ago

Thank you so much for all good words. we really appreciate your business with us

Reviewed 13 December 2017 via mobile

DANNY, MANISH and the staff we're great to me.I appreciate them and will be staying here again and recommending them to everyone I know. I love the fact that their pet friendly. Easy check in and out. I had no problems at all while I...More

Thank Fred W
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 4 weeks ago

Thank you so much for great words. I will pass down good words to Manish. We really appreciate the business

Reviewed 9 October 2017

Remodeled rooms, that are very spacious and clean. Non-smoking is truly just that. Both Sam and Tuza, daytime front desk employees are sooooo kind and helpful! The housekeeper's are too! I would MOST definitely stay here again, and again. We have extended our stay and...More

Thank Barbara B
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 4 weeks ago

Thank you so much for good words you put out for us. we really appreciate your business.

Reviewed 1 October 2017 via mobile

Love this place definitely will come back front desk young guy working in night shift i dont know his tittle but he was very nice polite with best customer service skills and frienlines we had small probleum with bed sheets he lock lobby he came...More

Thank calliAndree
Response from Danny P, General Manager at Red Roof Inn Atlanta - NorcrossResponded 4 weeks ago

Thank you so much for giving us good score. We really appreciate your business.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$65 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$65 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (42)
Room & Suite (30)
Questions & Answers
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motelcheck
12 November 2015|
Answer
Response from NewJohnTon | Reviewed this property |
Because the staff doesn't understand what "Customer Service" or "hospitality industry" really means
1
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Room Tips
"Room on south side where the view of all the trash is and cigarette butts are."
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"Have stayed before, 2nd room and both great."
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"Don't stay."
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"Cheap and bare bones"
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