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Best Western Inn & Suites - Midway Airport

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Traveller (47)
Room & Suite (35)
Dining (6)
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Overview
  • Excellent20%
  • Very good16%
  • Average20%
  • Poor23%
  • Terrible21%
Travellers talk about
“room was clean”(16 reviews)
“chicago area”(6 reviews)
“mdw”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Multilingual Staff
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (330)
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1 - 5 of 326 reviews
Reviewed 1 week ago

I'm in the BW Rewards program, and we are supposed to be recognized and get a 'goodie bag' with maybe an apple, a granola bar, or cookie. Nothing - no recognition when my wife checked us in. I arrived later, and went down to the...More

Thank Thomas B
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 4 days ago

Thanks for writing a review. Please accept our apology for the complaints you list. You should have gotten your goodie bag, and the room issues shouldn't have been there. Your comments have been shared with the staff. We can only hope you'll give us another...More

Reviewed 1 week ago

The hotel was clean. The staff was friendly and hard working. The breakfast was basic, make it yourself waffles, a variety of breads, sausage, hash, juice, cereal and milk, and the coffee was excellent. We would stay here again.

Review collected in partnership with Best Western
Thank Marie N
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 4 days ago

Thanks for writing a review. We're glad you enjoyed your stay. Come again!

Reviewed 3 weeks ago

The room especially 312 has an unpleasant odor that needs to be checked into. Breakfast should be better than what is served else don't serve it at all. Towels are very old and not enough are provided for use. The refrigerator was not workable as...More

Review collected in partnership with Best Western
Thank morrisj860
Response from EA4900, Director of Sales at Best Western Inn & Suites - Midway AirportResponded 2 weeks ago

Thanks for your comments. We will review with the staff and we are working on improving the breakfast!

Reviewed 18 April 2018

Never again will we stay at a Best Western. We experienced dingy towels, dim lighting, and we had to hunt to find staff. The toilet malfunctioned the morning of our departure, we found out the hard way that a chair was broken--thankfully no serious injuries.

Review collected in partnership with Best Western
Thank nelver b
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 4 weeks ago

Thanks for writing a review. We apologize regarding the complaints you noted. The broken chair was particularly egregious. Again, we are very sorry.

Reviewed 3 April 2018

Okay for location to airport. Still costs about $12 for a taxi to the airport, which felt high. NOT a good location for any time spent down town Chicago. Staff was nice, but motel is average only. Breakfast was unappealing.More

Review collected in partnership with Best Western
Thank Dawna F
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 5 April 2018

Thanks for writing a review. For guests wanting to connect with downtown Chicago, I recommend our Best Western Plus Chicago Hotel at Hillside. We're just minutes west of the Loop, and there are train options, which we will take you to. We hope you'll give...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (47)
Room & Suite (35)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Jbmarino61
28 August 2015|
AnswerShow all 2 answers
Response from 214gene | Property representative |
The distance to the United Center is about twenty miles. That's the good news. There isn't really a good, fast way to get there. We suggest you check out our Best Western location in Hillside (Best Western Plus Chicago Hotel... More
0
Votes
Nkech
26 May 2015|
Answer
Response from 214gene | Property representative |
The Chicago Magnificent Mile area is about 45 minutes east from the hotel. The only transportation we can suggest might be the Orange Line el from Midway Airport which goes all the way in to the city.
0
Votes
time4us_25
16 April 2015|
Answer
Response from EA4900 | Property representative |
No it does not have a shuttle. It does offer free parking and breakfast. It is about 45 minutes from Soldiers Field.
0
Votes
Room Tips
"bring your own pillow if you do not like sleeping on a square of cement"
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"Check out the "odors" before you decide on the room in which you are to sleep."
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"Go to another hotel!!"
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"Pool was not operational."
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