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Americas Best Value Inn / Carbondale

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Americas Best Value Inn \/ Carbondale
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Carbondale, Illinois
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

My daughter and I stayed here the night before my wedding. The room was clean and the lobby clerk was nice. I feel the room rate was a bit more expensive than it should have been as the hotel is in dire need of updating however it did serve its purpose.

Helpful?
Thank Michele B
Woodstock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

First I have to say the people where not unfriendly friendly and the room was clean. But the over all condition of the property was run down and worn out. This place needs to be gutted and rebuilt. We paid $100 for this room that should have cost at most $35 you would be better off sleeping in your car... More 

Helpful?
Thank Daniel M
chicago Ridge Illinois
Level Contributor
14 reviews
4 hotel reviews
Reviewed 2 October 2016

When i arrived i looked in the refrigerator and saw a roach. I informed the front desk and they gave me a room on the other side. After seeing this i was freaked out and slept with the lights on. The toilet didn't flush in the morning. I only had 1 tv channel. The lady at the desk was rude!... More 

Helpful?
Thank Jewelluvr
2 reviews
Reviewed 19 September 2016

The door to bathroom didn't close (and had no knob), no deadbolt on door, towels the size of washcloths, toilet didn't work and bugs. I would rather sleep in my car! We asked the front desk for more towels and they said no! We asked to be moved to another room when the toilet didn't work and they said no!... More 

Helpful?
Thank David M
Marissa, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2016

We just stayed here for my daughters wedding. I went with cheap and cheap is what we got. Needed a smoking room, received that, without an ashtray. There was blood on the toilet, burn holes in the comforter, and no Wi-Fi available. The TV had no remote and only 1 channel. Never saw any kind of breakfast, just coffee. Several... More 

Helpful?
2 Thank walbyn2
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 23 June 2016 via mobile

We were very disappointed with our room. It was cheap looking inside the room; the fire alarm was failing down from the ceiling, the bathroom door handle was falling apart, there was a ring in the bath tub, and the choices for breakfast was poor. We will never stay here again. We told management to fix it when we checked... More 

Helpful?
Thank kathyloveshotel
Smithfield, Illinois
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 April 2016 via mobile

I caution anyone wanting to stay here because of the price. Do not do it! We booked for 2 nights through booking.com. There is nothing good I can say about this place. Everything is broken and run down. Looks more like a crack house than a motel. Our door didn't even latch, probably had something to do with the door... More 

Helpful?
1 Thank Rachel H
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I sincerely apologize about the issues you had with your stay. We have made our maintenance staff aware of all of your comments and he has repaired the door latch and has inspected your room to repair anything that is is in need. Our housekeeping staff has deep cleaned your room, will be shampooing, and checking everything to make sure... More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2016

Where to start. I should have known when I went to check in and on the front entrance door was a loose cabinet-style handle- not professional. My first words to the clerk were, will I be getting a nice room? After check-in, I noticed I was the only car in the parking lot (until about 11:00 pm.). I went out... More 

Helpful?
1 Thank ovseestraveler
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am so sorry for your experience and for not meeting your expectations during your visit. I am personally addressing all of your concerns and we will be making updates to provide our guests with the most comfortable and relaxing stay. Our maintenance person has inspected your room and made all of the repairs to your door and cabinet. We... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2016 via mobile

Made this stop as an overnight stay on a road trip. Amenities were not as advertised. Signs were up inside our room telling us to make sure doors were locked, cars were locked and that they were not responsible for stolen items. Cable was iffy, no HBO even though it was advertised. Could not log into WiFi even though free... More 

Helpful?
1 Thank Amanda W
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am deeply sorry about the issues you had during your stay and I assure you that I am personally addressing all of your concerns. Our maintenance person has repaired your shower, and we are checking our wifi strength and cable to make sure that everything is working properly. Again, I apologize for anything about your stay that was less... More 

El Paso
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2016 via mobile

This is a good motel, a little outdated but clean, could use some renovatin. The owner & staff members are humble and helpful. I stayed at this Motel for a couple weeks since I was up there for work. I would definitely stay here again.

Helpful?
Thank Francis M
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

It was great to have you as our guest. Thanks for your kind words and for the good recommendation. We work hard to give our guests the best service with clean rooms and a great price. We look forward to seeing you again next time you're in Carbondale. We hope you have an great 2016! Sincerely, Neal P Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Americas Best Value Inn / Carbondale

Address: 700 E Main St, I-57 at SR 13 West, Exit #54-A, Carbondale, IL 62901-3107 (Formerly Motel 6 Carbondale)
Region: United States > Illinois > Carbondale
Price Range: £48 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Americas Best Value Inn / Carbondale 1.5*
Number of rooms: 40
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Also Known As:
Americas Best Value Inn / Carbondale Hotel Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn / Carbondale staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't come to this hotel!!”
 of 5 bubbles Jewelluvr, 2 Oct 2016 | Read review
“if you are looking for room clean room for budget price choose this hotel won't be dissipointed...”
 of 5 bubbles Lynn12420, 5 Jun 2015 | Read review
“If you want a good room go to another hotel! Any other hotel! This place makes the Bates Motel look friendly!”
 of 5 bubbles BrendaW205, 14 May 2015 | Read review
“on the west side toward the back is quite away from the road noise.”
 of 5 bubbles samanthamA5483KL, 14 Oct 2014 | Read review
“Rooms close to the office seems to be really quite.”
 of 5 bubbles shavanp, 11 Oct 2014 | Read review
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