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BEST WESTERN Saluki Inn

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1 room 2 adults 0 children
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BEST WESTERN Saluki Inn
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376 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

We stayed there for one night before SIU open house. Had to wait for our room to get ready but was given a nice little welcome bag for the inconvenience. Lobby area was clean and we appreciated the unlimited fresh lemonade and juice as our kids loved the unlimited hot chocolate with choice of toppings including whipped cream! Pool and...

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Helpful?
Thank Joy576
Chicago, Illinois
Reviewed 1 week ago via mobile

It was clean, the staff was pleasant and the location near SIU is ideal. It's not fancy and definitely not luxury but the hotel served us well. Near restaurants, movies and the mall. The location is a reason for the choice.

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Thank MoreyD3626
Knoxville, United States
Reviewed 1 week ago

Enjoyed everyone affiliated with the hotel. One of the maids was disrespectful for a few minutes but didn't ruin our stay. Have a new restaurant on site which will really boost up guest attraction. Especially with a university in town. It will create business.

Review collected in partnership with Best Western
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Thank geoffm222
Carbondale, Illinois
Reviewed 2 weeks ago

We stayed on Thurs. evening the 9th of Feb. 2017 and requested a quiet room. At 4:00 in the morning the garbage trucks were emptying the huge steel receptacles dropping them on the ground and this went on for 20 minutes.... we could also here the couple next door coughing very thin walls. Also the hot/cold water in the tub...

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Thank judydI5816HK
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to let us now how your stay was. On behalf of my entire team, I would like to apologize for not exceeding or even meeting your expectations during your time with us. I would appreciate the opportunity to speak with you directly about your stay, if you could contact me via email at bwsigm@wnwhospitality.com...

carbondale, United States
Reviewed 2 weeks ago

Very clean rooms, nice helpful staff, nice pool, There is a bar/grill right outside lobby. it was very good. We were 100% satisfied with our stay. I would highly recommend this hotel. Restaurants and shopping nearby.

Review collected in partnership with Best Western
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Thank kellygI6873WQ
Carbondale, United States
Reviewed 2 weeks ago

My room was not cleaned the 2 nights I stayed. I believe there was a shortage of housekeeping staff. I went to the front desk and got towels,soap etc and the person (Gaby , Emily and others) were great. i did ask for an adjustment on my bill the morning I checked out but did not receive one.

Review collected in partnership with Best Western
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Thank 894gretad
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

I'm so sorry to hear that you didn't receive service for your room during your stay. We are using this feedback to ensure that this doesn't happen again and appreciate that you let us know about it. We hope you will stay with us again in the future to see the changes and improvements we have made.

Morris, Illinois
Reviewed 3 weeks ago

TheBest Wedtern Saluki Inn is a great value with friendly and helpful staff. It is close to shopping and Southern Illinois University as well as hiking trails and Southern Illinois wine trail. Best hotel room n Carbondale for value and location.

Review collected in partnership with Best Western
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Thank W3707JPjillm
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words. Please come back and see us again soon!

Yuma, Arizona
Reviewed 3 weeks ago via mobile

Stayed here for a week for business. There is nothing lacking at this hotel. The front desk staff, Emily, Brittany, all of them, are extremely helpful in every aspect. The room was perfectly clean, no problems with the door lock or my keys, the bed was very comfy, and all my cable channels I needed to keep up with my...

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Thank CASANDRA H
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words, Casandra! We're so happy you enjoyed your stay with us. Come back and see us the next time you're in the area!

Madison, Wisconsin
Reviewed 4 weeks ago

My biggest concern was lack of cleanliness and maintenance. The carpet down the hallway to rooms on main floor had clearly not been vacuumed in a long time. The room and bathroom were just not clean. The sheets were stained and very thin/old. I'm not convinced that they sheets had been changed since the last customer. The closet door was...

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Thank planner_9
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

We are so sorry to hear that we did not exceed your expectations during your recent stay with us. We want every guest to feel like home when they stay with us, and it doesn't sound like we gave you that impression. I would love to speak with you about this directly so, if it's no trouble, could you either...

Benton
Reviewed 5 weeks ago

Stayed here while attending a wedding. Newly remodeled and very clean. Staff very nice and the bar was a fun atmosphere. Breakfast was good too. Only complaint is coffee machine used instant concentrate and was horrible. Thankfully there was a Starbucks in Krogers next door. Definitely would recommend.

Review collected in partnership with Best Western
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Thank Ceato
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to leave us this review! We're happy to hear you enjoyed your time with us and appreciate your feedback about our coffee options. We hope that you will come see us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 

Additional Information about BEST WESTERN Saluki Inn

Address: 801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
Region: United States > Illinois > Carbondale
Price Range: £71 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Saluki Hotel Carbondale
Ramada Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saluki Inn staff and other travellers.
6 questions
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Chicago, Illinois
16 days ago
1 month ago
Rolla, Missouri
Cumbaya, Ecuador

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Questions? Get answers from BEST WESTERN Saluki Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different hotel”
 of 5 bubbles judydI5816HK, 12 Feb 2017 | Read review
“We were on the 3rd floor and with a school group of boys. Previous stays we've been on the 1st floor and had no problems.”
 of 5 bubbles tarajo23, 12 Jan 2017 | Read review
“Highway noise on the north side of the building.”
 of 5 bubbles BobB329, 14 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles , 5 Oct 2016 | Read review
“The elevator works well, so I imagine any floor is good.”
 of 5 bubbles MaineVagabondGirl, 10 Aug 2016 | Read review
5 of 5