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Best Western Saluki Inn

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Traveller (20)
Room & Suite (16)
Dining (10)
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Overview
  • Excellent54%
  • Very good31%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (458)
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LanguageEnglish
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13
Show reviews that mention
All reviewsroom was cleanwould definitely stay here againgreat place to stayin townsiu campusstaff was very friendlyone night stayshopping and restaurantsfresh fruithot breakfastfridge and microwavefront desk staffindoor poolchecking outfirst choicebagelsexcellent stay
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1 - 5 of 457 reviews
Reviewed 6 days ago

This was a terrible place to stay. I had my cat with me, so the room they provided was a "pet" room: filthy and the carpet already torn up by other animals. Also: 5"X4" hole in carpet; black grease and bugs (dead and alive) on...More

Thank RichInLife
Response from Brittany F, General Manager at Best Western Saluki InnResponded 5 days ago

We sincerely apologize for this experience. This is not typical for our hotel and we strive every day to make improvements to offer our guests an excellent experience every time. Thank you for bringing these issues to our attention during your stay so that we...More

Hotel's Favourite
Reviewed 13 April 2018

For me the Saluki Inn checked all the boxes: * Clean room, very comfortable bed * Friendly, pleasant staff * Refrigerator, microwave, quiet HAVC unit on which the fan can run continously * Sink outside of the bathroom makes things faster for multiple people *...More

Thank RJay4
Response from Brittany F, General Manager at Best Western Saluki InnResponded 4 weeks ago

Thank you so much! We're so happy to hear that you enjoyed your stay with us. Please come see again the next time you're in town!

Reviewed 4 weeks ago

Hotel manager staff very rude. The room was dirty when i arrived. There is peeling paint and exposed wires in the room. The hotel smells like it flooded long ago with that damn moldy smell that they try to resolve by spraying air freshener down...More

Thank Ryan S
Response from Brittany F, General Manager at Best Western Saluki InnResponded 3 weeks ago

Ryan, thank you for bringing all of this to our attention. We're so sorry to hear that this was your experience in our hotel and know that it can be frustrating to have an experience contrary to what you're expecting. We have investigated all of...More

Reviewed 5 May 2018 via mobile

We stayed here the weekend of our wedding. The rooms, staff, breakfast, and bar were all great and service was fantastic. However, a few days later we did get a $250 charge for smoking in our room. We don’t even smoke.... so this was obviously...More

Thank Allie G
Response from Brittany F, General Manager at Best Western Saluki InnResponded 7 May 2018

Allie, thank you for your kind words regarding our hotel. We were happy to accommodate your group. I do show in my records that we have responded to your inquiry via email; we would be happy to continue this discussion directly if you would like...More

Reviewed 30 April 2018

In town for a wedding. Had a great stay at the Best Western. I would recomend this place to anyone. It was clean, comfortable and staffed by very nice people. Not a problem at all in fact it was a great experience.

Review collected in partnership with Best Western
Thank Kenneth B
Response from Brittany F, General Manager at Best Western Saluki InnResponded 4 weeks ago

Thank you so much for leaving this review for us! At the Best Western Saluki Inn, we pride ourselves in our exceptional staff and clean rooms. We hope you'll come see again!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$106 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Carbondale
#2 Business Hotel in Carbondale
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Carbondale
#2 Business Hotel in Carbondale
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (16)
Dining (10)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
scgcbrown
12 April 2017|
Answer
Response from Brittany F | Property representative |
Yes, we do offer a complimentary Hot Buffet Breakfast! We usually offer an egg (scrambled or omelet) and a breakfast meat, biscuits and gravy and a waffle station as well as continental items like cold cereal and... More
2
Votes
Joy576
12 February 2017|
AnswerShow all 3 answers
Response from Brittany F | Property representative |
Our standard rooms feature a vanity outside of the bathroom, while most of our upgraded room types feature an inclusive bathroom with the vanity inside.
1
Vote
Peachie P
10 February 2017|
Answer
Response from Brittany F | Property representative |
Yes, we have an indoor heated swimming pool that is open year round.
1
Vote
Room Tips
"each room is a gamble. good luck!"
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"We were right off the breakfast area and of was very quiet."
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"Be sure to state that you need a handicap, no smoking room when booking. Just plan to eat breakfast there."
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"I can only speak for my room, it was ground floor at back entrance, great location & parking."
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