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SpringHill Suites Chicago Downtown/River North

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#80 of 187 Hotels in Chicago
Certificate of Excellence
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SpringHill Suites Chicago Downtown\/River North
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882 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Chicago Downtown/River North
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Showing 822: English reviews
Fort Lauderdale, Florida
Reviewed 11 April 2013

I was in Chicago on business and decided to stay an extra day to sight see. I had to leave the Marriott down the street as they were full so I found the Springhill available. I was really impressed and delighted to find this property available and will consider them for future stays. The property is split between a Residence...

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Thank us1087
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

What a great review. We are excited to hear everything went well and that you had a chance to check out the city. It was our pleasure to serve you. Thank you Jon Gustin Assistant General Manager

Wilmington DE
Reviewed 10 April 2013

My husband had meetings in Chicago so we chose the Springhill Suites because of it's location and the availability of Government rates. Check in went smoothly and our room had a great view. Breakfast was wonderful and made even better by one of the very attentive staff. Now comes the issue. I know it was the end of spring break...

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Thank flyersfan
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Dear Guest, Thank you for the review. We will look more into the housekeeping issues you experienced. I am glad to hear everything else was great. We appreciate the loyalty your husband has for Marriott and we are glad to serve all of our guests. Thank you again for taking the time to let us know how your stay was...

Greenville, Wisconsin
Reviewed 9 April 2013

We stayed at the Springhill for 2 nights with our three children. Our suite was roomy and very clean. We were located at the end of the hall and it was very quiet. The complimentary breakfast had plenty to choose from and varied each morning. The staff was extremely friendly. The pool was small, but the kids enjoyed it. Overall,...

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Thank anicole5
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you for the review! We are excited that you and your family enjoyed the hotel. Jon Gustin Assistant General Manager

Reviewed 9 April 2013 via mobile

This is a great place to stay. It is in the right place with many cool things near it.the service hear is great and they have an awesome complimentary breakfast. Whenever i come back from adventuring the room looks very nice

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Thank Evan P
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Evan, That is great to hear about your stay. Being located in River North is the perfect spot in Chicago to enjoy everything Chicago has to offer. We are glad you liked our service and hotel! Thank you Jon Gustin Assistant General Manager

Kansas City, Missouri
Reviewed 9 April 2013

Great property. Clean. Beautiful rooms that are well appointed with conveniences and amenities. Perfect for travelers with families. Well situated in the downtown area - close to the "L" and many attractions. The staff could not be friendlier. The only thing that kept me from giving this stay a five-circle rating is the noisy street below. My room faced over...

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Helpful?
Thank SherylFarnan
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you for the review and letting us know how your experience was while you stayed with us. We are glad to hear the rooms and service were great. That is our number one focus. Being in the best Chicago hot spot for nightlife on the weekends, it can have its benefits and non-benefits. We do have all the latest...

Parkville, Missouri
Reviewed 7 April 2013

This hotel is great! The staff are professional and responsive. The lobby is more like a lounge with ample seating that is arranged for conversation with your party that won't disturb others. The complimentary breakfast menu has something for everyone; from oatmeal, eggs and sasauge, bagels, waffles, dry cereals, fruit, yogart,etc. The proximity to the magnificent mile, downtown and Navy...

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1Thank mangus620
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

What a great review! We are so excited to hear that we are your hotel of choice when you come to Chicago. All of us here really want our guest to enjoy every second of their stay. Glad we were able to do this for you. The elevators do get used a lot especially on the weekends during breakfast so...

Windsor, Canada
Reviewed 30 March 2013

We stayed in a king suite which was comfortable and clean. Asked for extra blankets which was brought to our room promptly. We were a party of 2 adults and 2 older children and it was plenty big enough. Nice kitchen area and separate sink to bath which was handy. Within walking distance to shopping and attractions -great location. Pool...

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Thank midget1974
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

Thank you for the review! We are glad to hear everything was great with your stay. Breakfast has been very busy this past week because it is spring break for many kids in the Chicago area. Therefore, many families are coming downtown to enjoy the city. This is usually the busiest time at breakfast for us with so many families...

Chicago, Ilinois
Reviewed 30 March 2013

check in was warm and friendly. The hotel is the perfect location for restaurants, shopping and clubbing. The hotel was clean. We tried to use the pool but there were so many there for spring break it was impossible. the breakfast was great. Waffles, eggs, yogurt, cereal, juices a perfect start to the day. I cant say enough about this...

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Thank myluv7
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

What an excellent review! We are so happy to hear your stay was awesome! It has been busy here the last week with Spring Break but I am glad to hear everyone is enjoying their stay with us. We are always ready to serve every single one of our guests no matter how busy it is at the hotel. We...

Traverse City, Michigan
Reviewed 29 March 2013

We were in town for three days of sight seeing and enjoying everything in Chicago. This was a perfect location and a wonderful hotel. There is no need for a car as we took public transportation or walked everywhere. It is very easy to navigate through the city and everyone we encountered was so friendly if you need help just...

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Thank TCTrio
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

WOW! WOW! WOW! The staff loves reviews like this and I can't wait to share this with them! We really enjoy serving our guests when they come to Chicago. We are always anxious to show off our hotel and our city of Chicago. Glad everything with your stay was great. We can't wait to have you back. Thank you Jon...

Minneapolis, Minnesota, United States
Reviewed 29 March 2013

The hotel is really well priced for the neighborhood & you can't be the location. The only problem with this hotel is if you have to park. Your parking bill at the hotel will be as much as a one night stay at the hotel. Typically stay here when visiting Chicago for the weekend.

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Thank Shem M
Jon G, Manager at SpringHill Suites Chicago Downtown/River North, responded to this review

We are so happy to hear we are your preferred hotel when you come to Chicago. The parking rates are very competitive for the city of Chicago. The parking garage is owned, managed, and operated by a company that is not apart of the hotel. With the garage being attached to the hotel it is very convenient for our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersBronze level
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago Downtown/River North staff and other travellers.
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Questions? Get answers from SpringHill Suites Chicago Downtown/River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high-floor rooms to avoid noise from bar crowds on streets outside.”
 of 5 bubbles peterwD8824EM, 19 Feb 2017 | Read review
“Ask to be upgraded to a high floor / city view room. Well worth it.”
  • View from 22nd floor
  • View from 22nd floor
  • View from 22nd floor
  • View from 22nd floor
 of 5 bubbles HappyTravler_9, 1 Feb 2017 | Read review
“Room 917 was spacious”
 of 5 bubbles danw275, 31 Jan 2017 | Read review
“The higher, the better for noise and view”
 of 5 bubbles JBry, 15 Jan 2017 | Read review
“All views are great except lower floors facing west”
 of 5 bubbles RobbieLincoln, 27 Dec 2016 | Read review
5 of 5