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Hampton Inn & Suites Chicago - Downtown

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#43 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,214 Reviews from our TripAdvisor Community

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Showing 2,060: English reviews
Shawnee, KS
Reviewed yesterday NEW

Just spent a few days with girlfriends experiencing Chicago at Christmas time. We stayed 2 nights at the Hampton Inn & Suites Downtown and have nothing but rave reviews. The staff was extraordinarily helpful and kind and the hotel was perfect for our needs exceeding our expectations. We had double rooms with queen beds and one room with a kitchenette...

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Helpful?
Thank jrdrose
Grand Haven, Michigan
Reviewed 2 days ago NEWvia mobile

The friendly staff At Hampton inn & suites downtown Chicago did a great job making our stay relaxing and enjoyable. The free breakfast was great. The rooms were clean, pool was warm and great for the kids. Hallway and waiting areas were well kept. The hotel as a whole was updated and comfortable. The vallet parking attendants were friendly and...

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Helpful?
Thank Emily F
Reviewed 3 days ago NEW

Pros: Location is great especially if you desire to visit the State Street shopping area as well as the Michigan Avenue area. Easy walking to anything you'd like to do. The suites are spacious and just perfect for a family to spread out -- we love the option of these rooms Cons: Wifi is dreadful. Room 1219 on the 12'th...

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Helpful?
Thank lovelifelovetravel
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the feedback. We apologize for the issues with the wifi that you experienced. I completely understand where you are coming from and that is something that we will be fixing here. Other than that, we are happy to see you were happy with everything else. If there is anything else you would like to point...

Columbus, Ohio
Reviewed 6 days ago NEW

The Hampton on E. Illinois in Chicago is a great place to stay. It is located near just about everything and a short walk to downtown. The Hampton offers many features, free breakfast, which was always delicious, pool, hot tub, clean room. It is not a new hotel but is very well maintained. Everyone who works there is delightful and...

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Helpful?
Thank shopper52
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the kind feedback! It is always delightful to see when our guests have a great experience with us, especially when we treat them as if they were our own family. I will be sure to share this with my team, they will be delighted to see it. Thanks again for the feedback and we hope...

Reviewed 1 week ago

The location is just blocks away from Michigan Ave (The Magnificent Mile). The room was very clean and comfortable. The complementary breakfast was top-notch-various options and delicious. The customer service was commendable. I left 2 articles of clothing in the closet upon my departure. The Lost and Found staff promptly mailed them to me. Also, front desk staff was most...

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Helpful?
Thank Beth H
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the feedback! We are thrilled to see that everything was to your liking and that our staff took care of you. We strive to make a difference for our guests and it is wonderful to see the high regard of the team we have here. Thanks again for the feedback and we hope to have...

Reviewed 1 week ago via mobile

My family and I stayed at the Hampton Inn & Suites this past weekend for the Magnificient Mile Lights Festival. We truly had a wonderful experience. When we first checked in we felt very welcome and were greeted by friendly front desk staff. The ambiance of the lobby was so welcoming and had great decor. Our room was very clean...

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Helpful?
Thank Montanafam5
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you so much for the great feedback! We are so happy to see that you had a great experience and enjoyed the facilities and the service from our team. We are more than happy to take care of you and we want you to feel that. Thanks again for the kind words, I will be sharing this with my...

Parker, United States
Reviewed 1 week ago

Great weekend trip with my son. We were very pleased with the service and the great staff at your hotel. The location was great, right down town and not far from the airport. There was a large selection of great restaurants and bars with in walking distace of the hotel.

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Helpful?
Thank S7934DLedwardb
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for providing the great feedback! We are very happy to see that you had a good experience with us and that is great news to read. Also, we glad to hear that our location was convenient for you. We hope to have you back again and wish you a wonderful Holiday season.

Dayton, Ohio
Reviewed 1 week ago

After comparing numerous downtown Chicago hotels, we found that the Hampton Inn & Suites met our needs best. It was affordable, offered a free breakfast, had a suite available (with separate bedroom for those of us who snore), and was located near many local attractions. Our choice paid off upon arrival. The staff was organized, friendly and efficient throughout our...

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Helpful?
Thank bigdogmom0
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the kind feedback! We are very happy to see that you had an excellent experience with us and tone of your review is very enthusiastic. Nothing makes us happier than seeing reviews like this come in. I will be sharing this with my team. Thanks again and we eagerly await your return...I am sure we...

Denver, Colorado
Reviewed 2 weeks ago

Excellent stay close to downtown walking distance of everything Awesome restaurants within easy access Will definitely stay again next time in Chicago Staff very friendly and helpful with suggested places to see and eat

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Helpful?
Thank F5321TOdeborahg
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the feedback. We are very happy to see that you enjoyed your experience with us and our location was convenient for you. Thanks again, have a good day, and we eagerly await your return!

North Chicago
Reviewed 2 weeks ago

I have stayed in a few hotels around the area and this one has been the best yet. Good service and location. Was able to walk and shop. Great view, pool, etc!!!!!! The employees were so helpful and sincere about their helpfulness. Always with a smile and welcoming attitude

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Helpful?
Thank Toni M
Peter K, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you very much for the kind feedback. We are thrilled to see that you had a good experience with us and we are so glad that you thought highly of the level of service we provide. Thanks again and we hope to have you back with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: £71 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
33 questions
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles jrdrose, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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