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Hampton Inn & Suites Chicago - Downtown

2,601 reviews
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Traveller (307)
Room & Suite (333)
Dining (73)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(448 reviews)
“fire department”(80 reviews)
“great location”(368 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,601)Write a Review
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2,428 results
Traveller rating
1,398
755
190
52
33
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1,398
755
190
52
33
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All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperhot breakfastchicago downtownhot tubbreakfast staffred linefront desk staff
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1 - 5 of 2,428 reviews
Reviewed 2 days ago

This is a great hotel in a fine location! Beware of parking issues AT the hotel if you drive to it with a pickup truck or larger SUV. The restaurant next door, Mamma's Boy, is EXCELLENT! I found the Internet connection to be a bit...More

Review collected in partnership with Hampton
Thank Mark C
Hotel's Favourite
Reviewed 3 weeks ago via mobile

I spent a very nice night at this Hampton Inn the first Thursday in December. Very close location (central) between the shopping district south of the Chicago River and the Magnificent Mile. Easy access to the Red line on State Street a block away, or...More

Thank Yogojimbo
Response from Ron J, Guest Relations Manager at Hampton Inn & Suites Chicago - DowntownResponded 3 weeks ago

Yogojimbo, Thank you so much for taking the time to share your kind words about our staff and property! Moe, Larissa and Peter are valuable assests to your team and I am so glad that they were able to assist you with all your needs...More

Reviewed 3 days ago via mobile

We very much enjoyed our stay. The staff was very friendly, especially Moe at the front desk. The rooms were clean but the windows did not have a very good seal and were freezing on the inside. We had to get new keys multiple times...More

Thank daisy21818
Reviewed 3 days ago

Not the usual quality we've come to expect from this chain. Looking a bit run-down. Rooms could be a bit cleaner. Regular bed super comfortable. Sofa-bed terrible with no support. Other Hampton Inns have very nice sofa beds. This location needs to update the quality....More

Review collected in partnership with Hampton
Thank Carolyn S
Reviewed 5 days ago

The price was right. The food was not very good in terms of quality or selection. The hot foods in particular. The egg omelettes were not hot or fresh... the sausage was not tasty or hot either. Looked like a C grade breakfast from a...More

Review collected in partnership with Hampton
Thank aaronbC9268DY
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 4 days ago

Dear Aaron. Thanks for the feedback. We are sorry to hear that our breakfast was not up to your standard. We try to provide the best quality that our brand standard will allow but sorry it wasn't quite enough. If you should find yourself back...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$90 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Chicago
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$90 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Chicago
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (307)
Room & Suite (333)
Dining (73)
Pool & Beach (24)
Hotel & Grounds (218)
Bathroom (21)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kiwilover5000
5 January 2018|
AnswerShow all 5 answers
Response from ImTravlinLight | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Charles S
7 October 2017|
Answer
Response from MDWiese | Reviewed this property |
Google said its 38.4 miles (about 56 minutes)
0
Votes
Michelle M
8 August 2017|
AnswerShow all 8 answers
Response from Brenda G | Reviewed this property |
There was a refrigerator in the suite rooms.
0
Votes
Room Tips
"try to get on the east side of the hotel to limit noise"
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"The suite was very clean and well stocked with all the items that one would need during their stay."
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"11th floor was quiet"
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"Call ahead if you have 5 adults in your party"
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