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Hampton Inn & Suites Chicago - Downtown

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#43 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,252 Reviews from our TripAdvisor Community

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Showing 2,097: English reviews
Howell, New Jersey
Reviewed yesterday NEW

Loved how friendly the staff was! The front desk, the breakfast staff and the maid service was amazing. Would definitely want to stay there again. We also enjoyed the location of the hotel. Located by several restaurants and walking distance to the Water Tower mall.

Review collected in partnership with Hampton
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Helpful?
Thank F1801PQmicheled
Airmont, New York
Reviewed yesterday NEW

Staying in Chicago for a "Stay and Play" Boys volleyball tournament, so didn't have any choice on where we stayed. That being said, staff was courteous and friendly. Room was clean (only one issue with dirty sheets but it was taken care of efficiently). No mini refrigerators in the rooms which is NOT GOOD. Plenty of good eats within walking...

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Thank teile m
Champaign, Illinois
Reviewed 2 days ago NEW

A short walk to shopping and theater. Book a park and stay package and was more affordable than paying for the two separate the valet were nice and took good care of my car. The staff was very friendly. The rooms were very clean.

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Thank lauravM4901AR
Lafayette, California
Reviewed 2 days ago NEW

Stayed here for 4 days with my 2 best buds, and was impressed with the place in general. It's in great condition, has a working jacuzzi (a bottom line for me), a small indoor pool, and a nice sun deck right off the pool. Our suite was huge, the breakfast was huge, and it is incredibly well located. The hotel...

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Thank Vicki E
New York City, New York
Reviewed 3 days ago NEW

I arrived the hotel at 7pm after more than 10 hours flight and the reception couldn't find my payment. So I have to stand there for half an hour for them to sort out the issue. Should they confirm everything before my arrival? Even after all the verification, they reception just handed me the key without introducing any facility such...

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Helpful?
Thank Tao W
Management response:

We are deeply sorry that you did not have a good experience with us. Please reach out to the hotel and ask for the Guest Service Manager, Peter, and I will be happy to discuss what went wrong and try to rectify the situation.

oostburg, United States
Reviewed 4 days ago NEW

Everyone was very friendly and we had a great room and enjoyed the pool and hot tub! Great location! The beds were very comfortable! The breakfast is very good lots to choose from and very clean! wish we could of stayed longer then one night!

Review collected in partnership with Hampton
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Helpful?
Thank doreens580
Management response:

Thank you so much for the great score! We are very pleased that you had an enjoyable experience with us! We hope to have you back again!

Carmel, Indiana
Reviewed 1 week ago NEW

l have stayed in this hotel at least three times and have have very consistent stats each time. Each trip was above satisfactory and made it easy to choose this hotel when returning to Chicago. I have and will continue to recommend this hotel.

Review collected in partnership with Hampton
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Thank Michelle S
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for being a loyal guest. We look forward to having you stay with us over and over again!

Battle Creek, Michigan
Reviewed 1 week ago

Night Auditor Keisha was always more then helpful with any requests. I was their on business for 4 weeks and I cant say enough good about her. Hampton Inn is very fortunate to have such a dedicated employee.

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Helpful?
Thank jgrohowski
Pamela P, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thank you for the great comment! We are glad our team member provided great service to you during your stay. Come back to visit us again!

Reviewed 1 week ago via mobile

We stayed here with our family of 6 in a comfortable corner suite on the 9th floor for 2 nights over New Year's Eve. The location was great, we walked to most places we wanted to visit. It is a LONG, sometimes scary walk to Navy Pier, avoid the homeless encampments under the bridge and make no eye contact with...

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Helpful?
Thank Jennifer F
Management response:

Thank you very much for the thorough feedback. We are very happy that you enjoyed your experience with us. I offer my sincerest apologies that the toilet was not quite in working order for you. We hope to have you back again! Cheers!

Reviewed 1 week ago

Our stay started off great with Yandil at check-in. She was very nice and gave us a very positive first impression of the Hampton Inn & Suites Chicago Downtown. The room was very clean and comfortable. The breakfast each morning had lots of options and there was always coffee and tea available. We loved our stay here and would definitely...

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Helpful?
Thank Casey O
Management response:

Thank you very much for the excellent score! We are very happy to see that you had a good experience and I will be sure to pass on the kind words to the team here!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: £80 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#6 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
“The city view was refreshing every morning.”
 of 5 bubbles 345ashleyt, 5 Jan 2017 | Read review
“South side rooms have alley and roof top views, were North side rooms face Illinois Street.”
  • bedroom of suite with king bed
 of 5 bubbles ColonelAudubon, 4 Jan 2017 | Read review
“Corner suites have great views from higher floors”
 of 5 bubbles SokoC, 20 Dec 2016 | Read review
“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
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