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All reviews the weber grill great location navy pier fridge and microwave within walking distance magnificent mile front desk staff valet parking self park michigan ave city view street noise business center would definitely stay here again room was clean and comfortable few blocks mag mile
Just back from a solo business trip to Chicago and chose the Double Tree.
Renovations are still ongoing so it can get a bit noisy in the lobby, but if you're coming and going you'll hardly notice it.
The room was clean and housekeeping was...More
I am a Hilton Honors Gal attending a conference at the Sheraton Grand 6 blocks away. The rate at this HGI was much less than the Sheraton! Plus as a HH Gold member I got breakfast. The Weber Grill had a great breakfast and the...More
1 Thank iceskaterfangirl
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 14 July 2018
Dear Valued Guest,
Thank you so much for taking the time to share your comments regarding your recent stay. I was pleased to hear you specifically enjoyed our hotel's convenient location, room amenities, the Weber Grill next door and the great customer service you received...More
We had a very pleasant stay at the Hilton Garden Inn. They were helpful, courteous and the room was very clean. I loved the location and it made it easy for us because it was very close to the riverwalk and lots of restaurants and...More
Response from Jose E, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded yesterday
Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities.
Front Office Manager
hotel staff is rude, didn't solve my concerns. They instead wrote to me and hope I stay with them again. Consider staying somewhere else in Chicago. I paid extra for a city view and my room was not worth the money
The location is close to shopping and restaurants. The breakfast was varied and the restaurant staff, including the chef, were helpful and friendly. However, the best part of the hotel is its Front Desk staff who helped us retrieve a back pack that we had...More