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The Palmer House Hilton

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#95 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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The Palmer House Hilton
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8,303 Reviews from our TripAdvisor Community

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Milwaukee, Wisconsin
Reviewed yesterday NEW

Dispite our check-in at dinner time, the staff worked hard to keep the line moving (staff had a computer crash that caused some delay. Small rooms, but thats the Big City-you're there just to sleep and shower. Room needed repair on falling wallpaper, but otherwise a pleasant room. Good weekend rate.

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Helpful?
Thank EricO794
Gurnee, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017

One of the Crown Jewels in the Hilton portfolio, the hotel could give its own history tour, which it does Monday thru Saturday at 1:30 pm. The lobby itself is worth the visit, and the Empire Room hearkens back to the days of the Big Bands and entertainers which performed thru 1976, when it stopped being a show stop for...

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2Thank William W
About Hotel's Favourite Review
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello William W, Thank you for sharing such a wonderful review. It is a pleasure to serve you and we want to thank you for being a valuable guest. Sound like you took the tour with our building Historian Mr. Price. Its a great tour filled with so much history and we are glad that you enjoyed it. Please visit...

Fort Myers, Florida
Reviewed yesterday NEWvia mobile

Great venue for our long weekend in Chicago. Our room was small but cozy. Walls are a bit thin but expected for a vintage hotel. Bed was comfy enough, Service throughout this Hilton property was top notch. Hotel has kept up and offers a number of digital experiences these days. Our room rates were very competitive but Chicago fees and...

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Thank Dan C
Oak Creek, Wisconsin
Reviewed yesterday NEW

Small room, but very beautiful overall. The lobby area is outstanding and worth stopping to have athe least a drink to take it all in. Great photo opportunities. Near many theaters. If you're looking to experience old world Chicago, this is the place. Walking distance of many of the city's classic places.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Dorothy T
Chicago, Illinois
Reviewed 2 days ago NEW

We had a wonderful time - beginning at the front desk check-in with Brittany to end of our stay. Every staff member went above and beyond. The room was spacious, comfortable and clean. There's no better place to stay in Chicago!

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Thank Mary F
Harvard, Illinois
Reviewed 2 days ago NEWvia mobile

The building is very old so it has plenty of character, especially the lobby. They have a Starbucks and shopping within the hotel. The room was clean and comfy for the one night we stayed. My only comment or word of advice, and it could have been circumstantial, but it would be that the valet situation was quite chaotic, so...

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Thank kyliesue91
Acton, Massachusetts
Reviewed 2 days ago NEW

I’m a longtime Chicago Hilton customer, so any deviation to my normal habitation plans requires much forethought. On this weekend excursion in the heart of winter, however, I got the nerve to try out the Palmer House based on proximity to meeting and my own curiosity. After all, I had heard a lot about Palmer House over the years but...

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Thank Cherry_Wonderdog
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

We have stayed here in the past and love it every time! We attended our annual Dental Convention and reunion with 7 of us ladies in 2 rooms with 2 bathrooms! Highly recommend! Spacious and beautiful rooms! I look forward to the comfy beds for a good night's sleep after a long day and night out on the town! See...

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Thank A TripAdvisor Member
Richmond
Reviewed 2 days ago NEW

I was very pleased with my stay at the Palmer House. It is an elegant and well maintained historic hotel. It has a great location within a block of the art institute and the theater where the Hamilton musical was being performed. There were also many good restaurants and entertainment venues in the area. I would recommend this hotel to...

Review collected in partnership with Hilton Hotels & Resorts
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Thank gwakkuri
Winchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

When you travel a lot on business, it's always nice to stay somewhere with some character. My room was small, but it was very comfortable and had some of those character features. Positioning of the TV in the room was odd to the side of the bed, but otherwise no complaints. Check in was not great; there are about 10...

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Thank ChaletChevran

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £108 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#26 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#58 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Palmer House Hilton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've never had a bad room!”
 of 5 bubbles 888maryf, 26 Feb 2017 | Read review
“Know someone, otherwise shell out the dough”
 of 5 bubbles L8593CVadamj, 25 Feb 2017 | Read review
“Executive Level well worth it”
 of 5 bubbles annmK9148JY, 21 Feb 2017 | Read review
“Executive Level”
 of 5 bubbles 262steffanb, 20 Feb 2017 | Read review
“The concierge service, Diane, in particular, will knock your socks off. She is amazing.”
 of 5 bubbles Eric97030, 17 Feb 2017 | Read review
5 of 5