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The Palmer House Hilton

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#101 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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The Palmer House Hilton
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8,486 Reviews from our TripAdvisor Community

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Showing 8,044: English reviews
Washington, DC, United States
Reviewed 23 February 2015

Beautiful historic hotel in the heart of city; very good rate; very clean; nice breakfast; staff was good. Tiny bathrooms and slightly worn furnishings are the only downside. Good for a night or two; wouldn't stay longer.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Pat T
Louisville, Kentucky
Reviewed 22 February 2015

I love this hotel. Shopping, dining and entertainment all within walking distance. DOn't be confused that the lobby is on the level above the street. And, it is a fabulous, elegant hotel. I stay there at least once a year!

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Thank Debra S
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Thank you for your review and continued patronage. We are happy to hear that the location and the elegant lobby keeps you coming back. Also thank you for sharing the tip about the lobby being one level up past the street level as it may confuse a guest that will visit us for their first time. We look forward to...

Peterborough, Ontario, Canada
Reviewed 22 February 2015

The Palmer House really is a classic grand hotel. When you arrive and enter the lobby you're greeted by a massive grand room with amazing ceilings. Lots of space to enjoy a drink, have a chat or get some work done on the fly. I've stayed here twice - both times for a business conference - and each time the...

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Thank Pat T
Kansas City, Missouri
Reviewed 21 February 2015

We stayed here right before X-mas 2014. The hotel was having a ton of construction done so it was a bit hectic. BUT the staff was great, very helpful and attentive. The bar area is georgeous and we sat out there both nights. Great location but one problem we had (throughout Chicago), our GPS on our phones did not work....

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1Thank admcd1
New York City, New York
Reviewed 20 February 2015

I really enjoyed my stay here. The hotel staff was very good (the staff at the lobby bars wasn't really that great), and the check-in and checkout processes were smooth. The lounge area is fantastic and a place to just sit and enjoy. The rooms were fine. A bit dated, but given the age of the hotel, certainly acceptable. The...

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1Thank jpmnyc
Coral Springs, Florida, United States
Reviewed 20 February 2015

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Thank Lori S
Hong Kong, China
Reviewed 20 February 2015

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Reviewed 19 February 2015

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1Thank 476karend
Denver, Colorado
Reviewed 19 February 2015

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1Thank ColoradoGirlTraveler
Chicago, Illinois
Reviewed 19 February 2015

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Thank Mark B

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
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  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603-5608
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £114 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotwire, Booking.com, Travelocity, Priceline, Expedia, TripOnline SA, Hotels.com, Cancelon, Jetsetter, getaroom.com and HotelQuickly so you can book your The Palmer House Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#26 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#55 Family Hotel in Chicago
#61 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Palmer House Hilton staff and other travellers.
103 questions
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Questions? Get answers from The Palmer House Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“old rooms are very small. try to avoid.”
  • notice the yellow color
ermes73, 22 Apr 2017 | Read review
“Most rooms seem to be away from noise, but you can ask for an upper-level room to keep noise down.”
66SJL, 20 Apr 2017 | Read review
“HHonors is the best way to get good room.”
espann1965, 15 Apr 2017 | Read review
“Away from the busy elevators”
cjhawaiii, 11 Apr 2017 | Read review
“Closest to the elevators would be best”
DebraC94, 10 Apr 2017 | Read review
5 of 5