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The Ritz-Carlton, Chicago

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Traveller (105)
Room & Suite (145)
Dining (33)
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Overview
  • Excellent81%
  • Very good12%
  • Average3%
  • Poor3%
  • Terrible1%
Travellers talk about
“the club lounge”(23 reviews)
“candy cart”(9 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
Hotel packages
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
Filter reviews
384 results
Traveller rating
303
47
15
12
7
Traveller type
Time of year
LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Spa, Parking, Restaurant, Room Service
303
47
15
12
7
Show reviews that mention
All reviewsthe club loungecandy cartwater tower placeguest relationsgreat hotelwedding weekendpleasure of stayingstar hotelthe john hancock buildinglake michiganconcierge stafffitness centerwonderful stayguest roomshotel lobbythe entire staffcity view
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1 - 5 of 384 reviews
Reviewed today

I was in Chicago on business but the conference hotel was fully committed. I decided on the Ritz because of my great experience at their properties elsewhere. I was greeted with warmth and enthusiasm. Doors were opened, coffee served and lots of complimentary water in...More

Thank claudiaal106
Reviewed today

First visit to the Ritz. Service was great and everyone friendly. Rooms very comfortable and maintained well. Location is fantastic to dining and shopping. Disappointed the Platinum Members are not allowed access to the Concierge Lounge, might have made a difference if I would have...More

Thank Mister R
Reviewed yesterday

After a less than stellar 3-night New Year stay at the Ritz Carlton Chicago, we were invited back for an additional night to re-experience the hotel. We chose this past weekend as we were celebrating a birthday and the kids were looking forward to some...More

Thank BazingAu
Reviewed 2 days ago

Just had a great stay at this hotel over the weekend. My friend and I met for a "mom's weekend away" and our stay was wonderful. The hotel staff was very attentive and the location to shopping along Michigan Ave was great. We stayed in...More

1  Thank AmericaninNZ
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear AmericaninNZ, Thank you for taking the time to share your recent Mom's Weekend Away with us on TripAdvisor! We are so glad that you had an enjoyable stay with us and felt the staff was attentive and our location was great. We are so...More

Reviewed 3 days ago

Very Pleasant, Informative, Helpful, Provided Guidance and Instructions of how to get around in the city and I will reserve to board at the Ritz Carlton and recomment the Hotel to others. I would especially love to salute Robert Jones for his extra patience in...More

2  Thank davettadaniels
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded yesterday

Dear davettadaniels, Thank you for sharing your recent experience with us on TripAdvisor. We are so glad that you had an enjoyable stay with us and that The Ritz-Carlton, Chicago will be your hotel of choice when your travels bring you to the Windy City!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$296 - US$841 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#21 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$296 - US$841 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#21 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (145)
Dining (33)
Pool & Beach (5)
Amenities (35)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Stephen03957
24 February 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
15 February 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
0
Votes
Alkhalidy
15 February 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded merchandise -50... More
0
Votes
Room Tips
"Lake view corner rooms have a great view."
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"Request an even numbered room,"
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"From our room we could see Navy Pier and a spectacular view of downtown. Sunset lighting made the view quite..."
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"The hotel is steps from the museum of contemporary art and shopping and dining on the miracle mile."
Read review
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