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The Ritz-Carlton, Chicago

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Traveller (105)
Room & Suite (145)
Dining (33)
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Overview
  • Excellent81%
  • Very good12%
  • Average3%
  • Poor3%
  • Terrible1%
Travellers talk about
“the club lounge”(23 reviews)
“candy cart”(9 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
Hotel packages
Offers from The Ritz-Carlton, Chicago
Special Offer: Stay Cozy Inside
Hotel packages
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
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390 results
Traveller rating
309
47
15
12
7
Traveller type
Time of year
LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Spa, Parking, Restaurant, Room Service
309
47
15
12
7
Show reviews that mention
All reviewsthe club loungecandy cartwater tower placeguest relationsgreat hotelwedding weekendpleasure of stayingstar hotelthe john hancock buildinglake michiganconcierge stafffitness centerwonderful stayguest roomshotel lobbythe entire staffcity view
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1 - 5 of 390 reviews
Reviewed yesterday

Had the pleasure of attending a work conference here and as much as I try to find another brand that just "gets it"...There just isn't one out there. Every little need was met without hesitation, the hotel impeccable, and food and dining superb. Never, ever...More

1  Thank osubucs1993
Reviewed yesterday

This was my second recent stay at this hotel and feel the staff and ownership deserve 5 minutes of my time to write this review. We held a series of business meetings over a two day period and everything was handled extremely professionally and seamlessly....More

1  Thank BrownStick
Reviewed yesterday

The Ritz is a 5 star hotel with beautiful amenities and wonderful location. The entire staff went out of their way to make our stay the best. I would definitely suggest the Club Lounge option for at leat one night of your stay. Well worth...More

Review collected in partnership with this hotel
1  Thank 849harris
Reviewed 2 days ago

I have been fortunate that this hotel is one of my companies choices. They redid the hotel restaurant and bar are near the lobby. It makes it just that more welcoming. The room's live up to Ritz quality as does the gym. The concierge is...More

1  Thank mickeyapples
Reviewed 2 days ago

The location is right downtown and near everything. But more importantly the staff is fantastic and went out of their way to make our stay comfortable. They found a special wine we requested. Concierge was able to hook us up with Cubs tickets, reservations for...More

Review collected in partnership with this hotel
1  Thank dshaw929
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$295 - US$839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chicago
#10 Spa Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$295 - US$839 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Chicago
#10 Spa Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (145)
Dining (33)
Pool & Beach (5)
Amenities (35)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Stephen03957
24 February 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
15 February 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
0
Votes
Alkhalidy
15 February 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded merchandise -50... More
0
Votes
Room Tips
"See if you can get some view of the lake."
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"Lake view corner rooms have a great view."
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"Request an even numbered room,"
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"From our room we could see Navy Pier and a spectacular view of downtown. Sunset lighting made the view quite..."
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