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Swissotel Chicago

Traveller (1497)
Room & Suite (873)
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Overview
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323 E Wacker Dr, Chicago, IL 60601-5282 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Swissotel Chicago
Offers & Announcements:Great Escapes - 30% off
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,284)
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4,977 results
Traveller rating
2,636
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186
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1 - 5 of 4,977 reviews
Reviewed 2 days ago

I have stayed in the hotel multiple times. The last stay is probably going to be my last stay with them. The room carpet was sticky and with crumbs all over. The bathroom had hair everywhere and looked extremely bad. They did shine my shoes...More

Date of stay: January 2019
Thank Adi K
Hotel's Favourite
Reviewed 12 November 2018

This was our first hotel on yet another usa road trip, arrived about 7.30pm on a saturday night after a stop/start journey by taxi from o'hare airport (fare about $50), hotel check in was swift with no problems, our room was on the 26th floor...More

Date of stay: September 2018
1  Thank gary m
Response from HippleP1, Manager at Swissotel ChicagoResponded 14 November 2018

Dear Gary M, Thank you for your glowing review! We are delighted to hear that you had a great time while staying with us. Please come back and visit us on your next road trip through Chicago! Kindest Regards, Hipple P. Loyalty Manager - Swissotel...More

Reviewed 5 days ago

Positives: friendly, helpful staff; great views; nice bedding; very quiet; great location; refrigerator in room. Negatives: the coffee maker was nowhere near an electrical outlet. I had to move it to the floor in another part of the room in order to plug it in....More

Date of stay: January 2019
Thank Reluctant_traveler_8
Response from HippleP1, Manager at Swissotel ChicagoResponded 3 days ago

Dear Reluctant_traveler_8, Thank you for your detailed feedback. We are delighted to hear that you enjoyed our hotel but express our apologies regarding your concerns regarding the building design. I will be sure to pass along your feedback to our Housekeeping and Engineering teams as...More

Reviewed 5 days ago via mobile

Very beautiful hotel in a very beautiful location with amazing views. Customer service was amazing! I wish I remembered the young lady’s name at the front desk but I want to personally thank you for making our first experience so amazing. We will be visiting...More

Date of stay: January 2019
Thank Jasmine W
Response from HippleP1, Manager at Swissotel ChicagoResponded 3 days ago

Dear Jasmine W, Thank you for your feedback. We are delighted to hear that you were impressed with our beautiful hotel just steps away from many of the cities attractions. We look forward to welcoming you back to Swissotel Chicago. Kindest Regards, Hipple P. Loyalty...More

Reviewed 6 days ago

Great just don't eatThe View was great the facility was very modern Al of the restaurants is offered downstairs they looked accommodating hotel kitchen was a joke this is probably the single most horrible experience with a hotel kitchen in over a hundred stays at...More

Review collected in partnership with swissotel.com
Date of stay: December 2018
Thank rodolfoe746
Response from HippleP1, Manager at Swissotel ChicagoResponded 3 days ago

Dear rodolfoe746, Thank you for your feedback. We are delighted to hear that you enjoyed our modern facilities and express our sincerest apologies regarding your concerns with the dining options at our property. If you have further details to share regarding your experience, please do...More

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About
Description
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning More hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurants, hotel bar, and a penthouse fitness center (currently closed for renovations). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Beachfront
Spa
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
662
Price range
US$89 - US$409 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Chicago Hotel Chicago
,
Swissotel Hotel Chicago
,
Chicago Swissotel Hotel
Location
United States > Illinois > Chicago > New East Side / Downtown / The Loop / Central
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
662
Price range
US$89 - US$409 (Based on Average Rates for a Standard Room)
Also Known As
Swissotel Chicago Hotel Chicago
,
Swissotel Hotel Chicago
,
Chicago Swissotel Hotel
Location
United States > Illinois > Chicago > New East Side / Downtown / The Loop / Central
Photos
Traveller (1,497)
Room & Suite (873)
Dining (75)
Pool & Beach (25)
Amenities (68)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
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Questions & Answers
Ask a question
Colleen M
6 December 2018|
AnswerShow all 8 answers
Response from Mommacat41 | Reviewed this property |
Yes they do, hidden in a cupboard under the TV.
0
Votes
Bre M
21 November 2018|
AnswerShow all 8 answers
Response from jeffrey k | Reviewed this property |
you can see from other answers that this is a sort of "it depends..." issue. the hotel is close to the loop and to Michigan ave, and across the river on the east side of Michigan ave, there are also many restaurants... More
1
Vote
KimH3579
22 October 2018|
AnswerShow all 3 answers
Response from Bah715 | Reviewed this property |
They sell their linens on line. swissotelathome
1
Vote
Room Tips
"High floors otherwise you hear the construction and road noise."
372adik
2 days ago
Read review
"higher the better. Look south, if you can."
g0ldengut
1 week ago
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"Choose a good room by choosing a different hotel"
Z9431QOjohnf
2 weeks ago
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"I don't know"
MinnesotaMartha
2 weeks ago
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