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Swissotel Chicago

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#65 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Swissotel Chicago
Swissotel Chicago
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3,730 Reviews from our TripAdvisor Community

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Showing 3,515: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEW

Came to Chicago to celebrate my husband's birthday and could not have been happier with our choice of hotel. We were welcomed warmly upon arrival. In fact, the woman who checked us in, Raquel, overheard me say it was my husband's special birthday. That night, the hotel sent champagne and dipped strawberries to the room - a wonderful surprise! Our...

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Helpful?
Thank Sheri L
Westfield, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

I asked for lowest floor available when making my last minute reservation. I didn't expect it to be very low since it was a last minute reservation. When I checked in around 5pm, I didn't even ask what floor I was being given, but the very nice young man who assisted me with checking in mentioned he saw my request...

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank IslandH0pper1
About Hotel's Favourite Review
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear IslandH0pper1, Thank you for taking the time to write this wonderful review about Swissotel Chicago! We are delighted to hear that we were able to impress you and exceed your expectations! Even more, we appreciate receiving all of your detailed notes about the amenities in your room and the in-door pool. We will make sure to share this positive...

Reviewed yesterday NEWvia mobile

Stay here every year and always have a warm experience. The staff even remembers our names every year! Highly recommend Daniel for helping to plan an event! Michael offers excellent service behind the bar and makes a terrific Americano and Eric will greet you with a smile when you pull up! See you next year!

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Thank Kevin M
Oakland, California
Reviewed 2 days ago NEW

The view was astounding and the service was impeccable. The guy at the front desk (Keenan, I think) remembered my name and was very pleasant. But the sheet came up on the bed to reveal a filthy mattress underneath. That was pretty disconcerting, and made it difficult to sleep. But overall, I think this hotel is a great value and...

Review collected in partnership with Accorhotels.com
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1Thank benjaminrR848IT
Chicago, Illinois
Reviewed 2 days ago NEW

I stayed here recently with my daughter and her two friends and could not have been more impressed. Lanette,who checked us in, was lovely, funny and upgraded us to an incredible room. Thank you, Lanette! Everyone on the staff was friendly and eager to make sure we enjoyed our stay. Beds were very comfortable and rooms were spacious, luxurious and...

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Helpful?
Thank caraaim
Kenosha, Wisconsin
Reviewed 3 days ago NEW

I stayed at Swissotel Chicago with a group of friends for a college reunion. We booked one suite and one room, with the understanding that there would be a total of 5 in our party, and we did not wish to share beds. When I spoke to the reservation clerk on the telephone, she assured me that getting the room...

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Thank WIAnnR
McHenry, Illinois
Reviewed 3 days ago NEW

My husband and I stayed here and had a wonderful stay. Nicole (front desk) was so helpful at checkin and filled us in on all the wonderful ammentities the hotel had to offer. Room was spacious, clean, perfect location. And staff was always friendly. Pool and hot tub were fanastic. You can look out and see a beautiful sunset while...

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Thank Ann C
Toronto, Canada
Reviewed 3 days ago NEW

Great hotel (slightly dated but kept in good condition) and good service. Keenan was lovely at check-in and the Geneva restaurant staff were attentive and kind. They have an "Earth Day Everyday" program where you can opt of out housekeeping for $10 credit / day to be applied to their food and beverage. We took this option for $30 credit...

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Thank JessicaLToronto
Chicago, Illinois
Reviewed 4 days ago NEW

Checked in at one of the suites on the 41st floor at this hotel last night and everything looked promising. When we checked in, no mention was made about the proximity of our suite to the elevator shaft and any possible noise that might impose upon our stay. The suite is located on the opposite side of the elevator shaft...

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Thank pitanov
Reviewed 4 days ago NEW

I usually do not do reviews, but this time I have to since I meet wonderful people throughout my stay. I staying for 4 nights and since the moment I walked in I was amazed by the way associates have a welcoming feeling. They treated me as they had seem me before and they knew me. I was wearing my...

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Helpful?
Thank Naranjo A

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £116 - £341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Priceline, Travelocity, Hotels.com, Cheap Tickets, Booking.com and Jetsetter so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#22 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Chicago staff and other travellers.
27 questions
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Questions? Get answers from Swissotel Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river/lake view on a high floor for breathtaking views!”
 of 5 bubbles WIAnnR, 24 Feb 2017 | Read review
“Ask for a city view”
 of 5 bubbles lakeyaj2016, 22 Feb 2017 | Read review
“Get a higher river side or lake view floor.”
 of 5 bubbles lecarlinc2017, 21 Feb 2017 | Read review
“The Corner Life Style Suite has Amazing Views”
 of 5 bubbles ibelieve2denise, 21 Feb 2017 | Read review
“Because of the traingular shape, two thirds of the rooms offer views of the lake on the higher floors.”
 of 5 bubbles wiertrvl, 20 Feb 2017 | Read review
5 of 5