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03/12/2017 04/12/2017
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    03/12/2017 04/12/2017
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     9 people are viewing this hotel
    US$248Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$167
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    Traveller (1158)
    Room & Suite (728)
    Storyboard
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    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (132 reviews)
    “navy pier” (653 reviews)
    “the river” (377 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    4.5 Star Hotel
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    Offers from Swissotel Chicago
    Special Offer: 👀 Enjoy 25% Off 👀
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,473)
    There are newer reviews for Swissotel Chicago
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    1,311 - 1,315 of 4,218 reviews

    Reviewed 16 March 2016

    I recently stayed at the Swissotel and must say what an amazing experience it was. The staff is very friendly and welcoming. The hotel is beautiful and in an amazing location for both my business meetings and nightly entertainment. I had a spacious room with...More

    1  Thank Jose G
    Reviewed 16 March 2016

    We had great service from the moment we walked into the hotel to check in and continued through our stay. Our room was clean, had awesome views and lots of space. We stayed in an executive suite that had two full bathrooms with a great...More

    1  Thank Mary S
    Reviewed 16 March 2016

    I stayed at the Swissotel for a sales meeting. The hotel was very well maintained and my room had a magnificent view of the city and lake. Food was top notch, and the staff service was even better. The staff was very well trained and...More

    1  Thank gllwvu
    Response from Brittany R, Manager at Swissotel ChicagoResponded 17 March 2016

    Dear gllwvu, Thank you for the wonderful review. We are so happy to hear you enjoyed the food and your stay. We hope to welcome you back in the near future! Best, Brittany R. Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

    Reviewed 15 March 2016

    40 minutes to get an elevator, a very frustrating situation a horrible experience. great hotel and staff sheets and pillows were amazing work out facilities were excellent excellent view of the chicago riverMore

    1  Thank john a
    Response from Brittany R, Manager at Swissotel ChicagoResponded 15 April 2016

    Dear john a, Thank you for providing us feedback regarding your stay. We appreciate the time our guests take to share with us their experiences. I do apologize for the inconveniences you faced regarding the timeliness with our elevator system. We hope to have the...More

    Reviewed 15 March 2016

    As I arrive to the hotel I was greeted with a smile. The front office personnel was very friendly and personable. Great size rooms with lots of windows. The beds are comfortable and the amenities of the room are good. The hotel is located 2...More

    1  Thank Constanza2005
    Response from Brittany R, Manager at Swissotel ChicagoResponded 17 March 2016

    Dear Constanza2005, Thank you for taking the time to share you experience with us regarding your most recent stay at Swissotel Chicago. We are so pleased to see you enjoyed your time, our staff and the views. We hope to welcome you back for you...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$118 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #38 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Fairmont Hotels, Travelocity, Agoda, Hotels.com, Booking.com, Orbitz, Cancelon, Hotwire, HotelsforEveryone, getaroom.com, Cheap Tickets, TripOnline SA, HotelQuickly and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1158)
    Room & Suite (728)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (611)
    Bathroom (75)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    .26 miles away
     
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    .12 miles away
     
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    .12 miles away
     
    Nearby Restaurants
    Eggy's Diner
    379 reviews
    .14 miles away
    Mariano's
    122 reviews
    .15 miles away
    Stetson's Modern Steak + Sushi
    274 reviews
    .13 miles away
    Filini
    416 reviews
    .12 miles away
    Nearby Attractions
    Chicago Riverwalk
    2,051 reviews
    .25 miles away
    Grant Park
    764 reviews
    .25 miles away
    The McCormick Bridgehouse & Chicago River Museum
    122 reviews
    .26 miles away
    Aqua Tower
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    .13 miles away
    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    31 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "lake view is nice"
    Read review
    "upper floors with view"
    Read review
    "Corner suite well worth the upgrade"
    Read review
    "corner suites are full of windows and very quiet."
    Read review
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