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25/12/2017 26/12/2017
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    25/12/2017 26/12/2017
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     9 people are viewing this hotel
    US$187Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$140
    SAVE US$47
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    Traveller (1181)
    Room & Suite (731)
    Storyboard
    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (132 reviews)
    “navy pier” (653 reviews)
    “the river” (378 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Offers & Announcements: 👀 Enjoy 25% Off 👀
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,521)
    There are newer reviews for Swissotel Chicago
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    1,981 - 1,985 of 4,262 reviews

    Reviewed 25 January 2015

    Have stayed here on several occasions and always find it to be extremely clean, quiet and convenient to other conference properties as well as nearby Michigan Avenue and Lakeshore Drive. Staff are very friendly.

    Thank Mark B
    Response from Stella S, Other at Swissotel ChicagoResponded 27 January 2015

    Sounds like you've had some lovely visits with us, Mark! We're looking forward to your next stay. Cheers, Stella Smaragdis, Front Office Manager Swissôtel Chicago (312) 268-8255

    Reviewed 24 January 2015

    Stayed at the Swissotel for six nights. The room on the 31st floor was spacious, quiet and well designed. My stay was associated with a business conference so I needed to work in the evenings and over the weekend on presentations and notes. The Internet...More

    2  Thank Tim H
    Response from Stella S, Other at Swissotel ChicagoResponded 27 January 2015

    Hi, Tim- Thank you for leaving us this review. I'm glad you appreciated our efforts to be more sustainable, and that you found your room to be comfortable and accommodating. If you choose to stay with us again (and I hope you do!), please know...More

    Reviewed 24 January 2015

    Cold room, tv not working. Check equipment before sending guests to the room. Otherwise, our stay was great. Best staff and service came from valet staff. AMAZING view of Navy Pier, River and Lake Michigan.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank 537tiffanyw
    Response from Stella S, Other at Swissotel ChicagoResponded 27 January 2015

    I'm glad you enjoyed the view and service you received, Tiffany. We want our guests to have the best experience possible when they're with us, and it sounds like we missed the mark with the room temperature and the TV not working. I am so...More

    Reviewed 24 January 2015

    Have stayed at the Swissotel for several visits to Chicago. Great location- right on the Chicago River. Easy access to Millineum Park/Grant Park, the Loop, River North and Navy Pier. Good value. Would recommend to others.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank bonebroke
    Response from Stella S, Other at Swissotel ChicagoResponded 27 January 2015

    It is so nice to run into your recommendation, thank you! I'm overjoyed that you enjoyed your time here in Chicago and thought that the room was of such high value. We hope to have you back if you're ever in the area again! Happy...More

    Reviewed 22 January 2015

    They looked professional but they are actually not. The front desk is terrible, never try to help costumer.The valet parking is the worst! I waited for 40 minutes but no one picked up my car. I finally got my car after several follow ups.!More

    Review collected in partnership with Swissotel Hotels & Resorts
    4  Thank 799andrik
    Response from Stella S, Other at Swissotel ChicagoResponded 27 January 2015

    I am so sorry to hear about the issues with retrieving your car. This is not consistent with the type of excellent service that we strive to provide, and you are correct in that a 40-minute wait is far too long. I will follow up...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$124 - US$338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #57 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Priceline, Expedia, Hotwire, Orbitz, Travelocity, getaroom.com, TripOnline SA, HotelQuickly, Cancelon and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1181)
    Room & Suite (731)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (630)
    Bathroom (76)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
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    Millennium Park and Cloud Gate (“The Bean”), one of
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    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    31 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "Views-corner, lake side;"
    Read review
    "Ask for corner rooms higher up"
    Read review
    "Request a corner King. Worth the upgrade!"
    Read review
    "Avoid room 605 like the plague"
    Read review
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