This hotel treats you like royalty. Being an american express centurion card holder, I got a great upgrade. All of the staff was great. The food was great. From check in to check out everything was great.
As a frequent guest we are recognized by name and frequently receive a suite upgrade. Service is wonderful. We often enjoy the clubby bar with friends for evening drinks. I heartily recommend the hotel for great breakfast - again great service.
Staff and Accommodations were outstanding. Our room was everything my wife hoped it would be and the staff that actually do bag service and turn downs truly make it an experience other then just a room.
The hotel manager went above and beyond her duty to make our trip memorable for our children. Great indoor pool, hot tub, shopping, room service & new restaurant were all used. No need to go outdoors with all the amenities offered.
Spent a weekend at Four Seasons Chicago, excellent experience. The restaurant is limited menu, but good food and even better service. Great location near Water Tower and 900 N. Michigan. Spa is one of the better at the various Gold Coast hotels.
"Try a lake view room as high up as you can get."
"Try to get a room away from the elevators."
"Ask the hotel to help, they always do their best!"
"PS: Ask for room number 3223, best views of the City Skyline."
"Splurge on the Suite with a Lakeview. Well worth the extra cost if you plan on being the room the most ;)"