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The Whitehall Hotel

Traveller (278)
Room & Suite (96)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Whitehall Hotel, Chicago's True Independent Boutique Hotel, is a luxury property with impeccable service situated in the heart of the Gold Coast, steps from the Magnificent Mile, iconic attractions and designer shopping. You will feel the modern warmth, relaxed grace and welcoming ambiance of The Whitehall. Our guests experience unparalleled personal service from the moment they are welcomed, during their stay, and remembered upon a return trip. Designed for both the leisure and corporate traveler, our luxuriously appointed rooms and suites reflect the classic character and sophisticated charm of The Whitehall.
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
185Restaurantswithin 0.3 miles
64Attractionswithin 0.3 miles
2,076Reviews
286Photos
37Q+A
100Room tips
Traveller rating
  • 976
  • 666
  • 294
  • 88
  • 54
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Popular mentions
This hotel is in a brilliant location, only a couple of minutes from Michigan Avenue and the Hancock centre. A lot of the main site are walkable from the hotel. The room is also a good size and is comfortable. Our room was cleaned very well each day also. Our experience at the
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Things were not up to the standard that we have previously experience over several years of visiting this establishment. My wife is not sure we will visit the Whitehall again. If it wasn't for the location I am sure we would visit again.
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Review collected in partnership with this hotel
We got a good price for our 2 night stay. It is a good location, a block off Michigan Avenue. There is no coffee maker in the room. You have to go to the lobby between 6:00 - 9:00 am. You have to call to have ice delivered. It is dog friendly we found out when a big one
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Response from WhitehallConcierge, Concierge at The Whitehall Hotel
Responded 2 days ago
cspjlp thanks for visiting The Whitehall Hotel. We certainly appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine. If you have any further questions or concerns please feel free to reach out to our front office manager Alicia at alee@thewhitehallhotel.com or by calling 312-944-6300. Thanks so much for your feedback and look forward to your next visit!
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My friend and I stayed here for 2 nights while going to Chicago for a weekend girls trip. The hotel is in a great spot- 5 minute walk from L station, half a block from the Hancock building and 20 minute walk to lots of restaurants. Upon arrival, we thought we were going through
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Response from WhitehallConcierge, Concierge at The Whitehall Hotel
Responded 1 week ago
Kirby W thanks for visiting The Whitehall Hotel. We certainly appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine. Please feel free to reach out to our front office manager Alicia at alee@thewhitehallhotel.com or by calling 312-944-6300 with any further questions or concerns regarding your visit. Thanks so much for your feedback and look forward to seeing you again soon!
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I booked this hotel because of the location and the price, and the hotel far exceeded my expectations. The rooms were much larger than I expected in an historical hotel. Everything was very clean and the hotel has been kept updated. The staff were all very friendly and helpful.
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Response from WhitehallConcierge, Concierge at The Whitehall Hotel
Responded 1 week ago
Mrs_Bagel thanks for visiting The Whitehall Hotel. We're so pleased to hear that you enjoyed your visit at our "downtown gem" in the heart of the Gold Coast neighborhood! We sure love our prime location too. Our staff all take great pride in providing friendly and helpful service for our guests. Thanks so much for your feedback and look forward to your next visit!
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
A very very comfortable bed
Photo provided by managementThe Whitehall Hotel
Pinnacle King
King size bed
Mold in bathroom around tub.
Carpet and baseboards disgusting
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12345620
This is not what you would call a "modern" hotel but for us that only adds to the charm. Small elevator, small check in area, old bathroom fixture..........all adds to the historical feel of the hotel. The location is great, the staff was polite and the bar worked well too. Not many good choices on food but we prefer an older property like this to a big box, cold, modern hotel with no personality. Ultimate test is would we stay here again. The answer is yes. If you like older properties give it a try.
0 votes
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Is the $46 parking private on-site, or public off-site??
Don' t know. Also used Uber/Lyft.
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Is there no coffee in the room? How can one have coffee in the morning?
There was complimentary coffee in the area past the concierge desk off the lobby.
1 vote
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Hello, we all look forward to your upcoming visit! There are booking options that do offer breakfast with the room rate. However, most don't and are subject to availability. I'm afraid we don't have kettles available in our rooms but will happily have hot water sent to your room upon request. We also offer hot tea for purchase through room service. Please let us know if you have any questions or require further assistance.
0 votes
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Self Parking Rates: $46.00 per day (no in and out privileges) out by 4pm without additional charges. Valet Parking Rates: $65.00 per day (in and out privileges) out by 4pm without additional charges. Hotel Hourly Rates: 0-3 hours is $12.00 (for anyone visiting a guest or hotel event if not it's $15.00) 3-5 hours is 27.00 5+ hours is the full rate of $65.00 *Pricing and hours are subject to change.
0 votes
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1234568
"was on the 16th was quiet"
"Ask for 1605. Great view of the Hancock, shopping, and a peek of the lake."
"Our room was very comfortable, well maintained and equipped. "
"Junior suite is good"
"Higher floors are quieter"
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12345620
PRICE RANGE
US$80 - US$382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
whitehall hotel chicago
LOCATION
United StatesIllinoisChicagoCentralNear North Side
NUMBER OF ROOMS
221
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