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La Quinta Inn & Suites Chicago Downtown

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#85 of 186 Hotels in Chicago
Certificate of Excellence
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La Quinta Inn & Suites Chicago Downtown
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1,033 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Wyandotte, Michigan
Reviewed 5 days ago NEW

Nice, clean hotel room. Close to attractions. Very friendly and helpful staff. Does include a continental breakfast. We were told a larger breakfast is served during the week. No bathtub just a shower. (Just in case you needed one). Overall, I would recommend staying here. Good value. Nice hotel. I will be back.

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Helpful?
Thank 876kim
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your kind review. We truly appreciate your kind words about our staff, clean rooms; and found this property to be a good value. We hope to welcome you back to the hotel soon! LQ Customer Care

Jerusalem, Israel
Reviewed 2 weeks ago

La Quinta gives a good return for your money. The Chicago Downtown location is perfect for tourists. Many of the rooms were recently refurbished. Service is friendly and efficient. Rooms are very large and very clean. The beds are large and very comfortable. A great experience!

Review collected in partnership with La Quinta
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Thank Ofer B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for the top notch review! We appreciate you taking the time to convey your feedback. Please come visit us again soon! Sincerely, LQ Customer Care

Austin, TX
Reviewed 2 weeks ago

The room with two double beds that I booked was comfortable, but the curtains that were supposed to shut out light were of an odd design, in several separate panels, one of which was partially detached from its rod and let the morning light filter in. The lobby and fitness center were in the midst of renovation so there was...

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Helpful?
Thank Kiyoshi T
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your feedback. We apologize for the issues you encountered during your stay. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care

Indiana
Reviewed 3 weeks ago

This hotel is close to work and has close by parking. I would give a better rating if they add a bar and restaurant. I tend to work late when I travel so these amenities would make that much more convenient.

Review collected in partnership with La Quinta
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Helpful?
Thank brettsterIndiana
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property with a very strategic location. Your feedback and suggestion will be shared with our staff. We look forward to welcoming you back and until then, we wish you safe travels. Respectfully, LQ Customer Care

Chicago, Illinois
Reviewed 4 weeks ago

Due to work being extended a day I had to book for another night, they repeatedly told me there was no vacancy here and I could not stay another night. I contacted my booking agency and asked where the next spot to stay would be. in reality La Quinta was waiting for confirmation from my booking agency they were not...

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Helpful?
Thank dontstaylaquinta
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your direct and genuine comments. We really appreciated the feedback. Rest assured we will be looking into the comments you have made about your experience. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the...

Texas
Reviewed 3 January 2017

This hotel is a short walk from the Willis Tower, the Magnificent Mile, and Millennium Park, and for the price, it's hard to get much closer. Though the rooms are fairly basic (my biggest complaint was the styrofoam cups rather than actual glasses), they are spacious and clean with nice, big windows that offer a city view. The breakfast is...

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Helpful?
Thank TexasMargs
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, LQ Customer Care

South Bend, United States
Reviewed 15 December 2016

I initially started staying at this hotel due to the convenience of it being right across the street from my business. But I will always stay there from here on out because of the ridiculous pleasant staff!

Review collected in partnership with La Quinta
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Thank rachellynnej
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Thank you for taking the time to send your review. We receive many compliments on these fine employees who go above and beyond. Our location is also one of the things we take great pride in. We are lucky to be strategically located near many attractions and great restaurants. We are delighted to read that you had a...

Chicago, United States
Reviewed 12 December 2016

Friendly staff, EXTREMELY HELPFUL staff, close to where I needed to be (office, Union Station, consultant), good breakfast, lots of restaurants nearby to choose from, good wireless service, quick and easy to check in and out

Review collected in partnership with La Quinta
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Helpful?
Thank tajch
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We take pride in the features mentioned. We look forward to serving you again in the near future! Sincerely, LQ Customer Care

Dallas, Texas
Reviewed 9 December 2016

Rooms are very basic and everything seems a bit old. Too much mildew in the bathroom. I can't handle the breakfast for more than 3 days (those nasty, powdered eggs), although the staff there is great. But since you can't serve yourself, it makes it really difficult to get just what you want. Had a lower floor room facing the...

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Thank a-travelin-foodie
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Guest, Your honest and candid review of our hotel is greatly appreciated. We receive many compliments on our breakfast servers and appreciate your comments. We are extremely disappointed to hear that we did not exceed your expectations and sincerely apologize for the alley noise you experience and the disturbance it caused. We are also sorry that you didn’t find...

Dallas, Texas
Reviewed 7 December 2016 via mobile

For the past three hours (it's now 3:30 am) a series of garbage trucks have been LOUDLY unloading just a few floors below my hotel room. If you like to hear loud, abrupt bangs throughout the night-- this place is for you! Otherwise, I would advise the hotel to figure out what the hell is going on-- and fix it--...

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Helpful?
Thank Zack H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Dear Zack, Thank you for your honest and candid review. We are extremely disappointed to hear about the noise of garbage trucks outside of your room. This is certainly not the kind of experience we want our guests to have and sincerely apologize for this disturbance! It was reported that management did move you to another room to ensure you...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Chicago Downtown

Address: 1 South Franklin St, Chicago, IL 60606
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £110 - £310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Chicago Downtown 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Chicago Downtown
La Quinta Inn & Suites Chicago Downtown Hotel Chicago
La Quinta Chicago
Hotel Style:
#36 Romantic Hotel in Chicago
#42 Business Hotel in Chicago
#61 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Chicago Downtown staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose corner room on back of hotel - very quiet.”
 of 5 bubbles jend892, 25 Nov 2016 | Read review
“overlooking franklin offers the brightest rooms”
 of 5 bubbles paulwoe, 30 Oct 2016 | Read review
“ask for an inner courtyard room -- for a more quiet night's sleep”
 of 5 bubbles 2walkonh2o, 26 Sep 2016 | Read review
“Parking is simple...best in Chicago”
 of 5 bubbles JimE782, 22 Sep 2016 | Read review
“Check for refrigerator and microwave”
 of 5 bubbles agriman, 15 Sep 2016 | Read review
5 of 5