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Waldorf Astoria Chicago

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Traveller (714)
Room & Suite (427)
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Overview
  • Excellent85%
  • Very good9%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“no tipping policy”(101 reviews)
“house car”(89 reviews)
“gold coast suite”(42 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Offers from Waldorf Astoria Chicago
Special Offer: Double Points, Every Stay
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Offers from Waldorf Astoria Chicago
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,528)
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All reviewsno tipping policyhouse cargold coast suiteelysian hotelgas fireplaceluxury suitetv in the mirrorroom servicesoaking tubwet barbeautiful hotelliving roomfour seasonssteam roombottle of champagnerush streetturn down service
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741 - 745 of 2,467 reviews
Reviewed 28 March 2016

Property and staff are outstanding! Pampered our pooch as well! Location is great--within walking distance of parks, restaurants and shopping. Don't think you could find a better way to spend some time in Chicago than by staying at the Waldorf.More

Review collected in partnership with Waldorf Astoria
Thank mk1234Chicago
Response from MPoynder, General Manager at Waldorf Astoria ChicagoResponded 8 April 2016

Dear mk1234Chicago, Thank you so much for sharing your review of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that our service team was successful in making your family's visit more comfortable, including your pooch! Thank you for your...More

Reviewed 27 March 2016

I was so much looking forward to our 4 day stay at this hotel. My daughter had stayed here 2 previous times and it got high ratings in TripAdvisor. I booked a king deluxe room with the AAA family plan which says it comes with...More

1  Thank imssc1
Response from MPoynder, Director of Operations at Waldorf Astoria ChicagoResponded 28 March 2016

Dear imssc1, Thank you so much for your detailed feedback pertaining to your most recent stay at the Waldorf Astoria Chicago. I sincerely regret to read that your experience fell far below your expectations. Please know that this is certainly not the kind of Waldorf...More

Reviewed 23 March 2016

First time staying at WA Chicago and it was awesome! We celebrated our 8th anniversary and it was perfect for the occasion. All the staffs made it incredible stay. All friendly and efficient. Luxurious room and incredible service. They said they are undergoing renovation till...More

Review collected in partnership with Waldorf Astoria
2  Thank Kevin Y
Response from MPoynder, General Manager at Waldorf Astoria ChicagoResponded 25 March 2016

Dear Kevin Y, Thank you so much for giving us an opportunity to serve on such a special occasion and thank you as well for sharing such thoughtful feedback on TripAdvisor. I am delighted to read that you truly enjoyed your suite, but most importantly,...More

Reviewed 22 March 2016

The property was great, so was the location. My family and i spent a few days there and the staff were very accommodating as well. Our server at the restaurant, Nicholas?, was very friendly and funny. we will definitely go back.More

2  Thank Naples91
Response from MPoynder, General Manager at Waldorf Astoria ChicagoResponded 23 March 2016

Dear Naples91, Thank you so much for sharing your thoughtful feedback of your most recent stay at the Waldorf Astoria Chicago. I am very pleased to read that our service team was able to make you and your family feel consistently welcome during your visit...More

Reviewed 22 March 2016

To much fragrance in the sheets, room had carpet stains in living room .unit was dirty and so much fragrance everywhere. Chair in the bedroom was dirty. Not good value on this stay . Stayed here several times . The staff is incredible! ! Men's...More

Review collected in partnership with Waldorf Astoria
1  Thank Scott W C
Response from MPoynder, Director of Rooms at Waldorf Astoria ChicagoResponded 24 March 2016

Dear Scott W C, Thank you for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. I sincerely regret to learn about the disappointing experience you had during this last visit due to the cleanliness of your suite. Please know that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$333 - US$799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#14 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$333 - US$799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Chicago
#4 Business Hotel in Chicago
#4 Family Hotel in Chicago
#7 Spa Hotel in Chicago
#14 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (714)
Room & Suite (427)
Dining (26)
Pool & Beach (8)
Business Centre & Event Rooms (12)
Nearby
Gold Coast
Located just north of The Loop, Gold Coast is one of
Chicago’s most affluent and popular neighborhoods. The
original Playboy, Hugh Hefner, once had a mansion
here. In addition to prestigious hotels, historic
mansions and luxury high-rise apartments, you’ll also
find upscale specialty boutiques and Michelin-starred
restaurants. Walk along Oak Street for your shopping
fix and dance through the night along Rush Street. The
...More
Questions & Answers
Ask a question
Lynn R
10 April 2018|
AnswerShow all 5 answers
Response from malloriewilson | Reviewed this property |
I recommend using spothero app. I was able to park next door for 25.00 per day!
2
Votes
Lorraine G
15 July 2017|
AnswerShow all 6 answers
Response from 90Anne | Reviewed this property |
Have you tried contacting the WA concierge? They should be able to suggest something suitable for your anniversary, as well as help with your child friendly concerns. I see no reason why you shouldn't enjoy your stay with... More
1
Vote
Austin S
21 May 2017|
AnswerShow all 4 answers
Response from WAChicagoHotel | Property representative |
Dear Austin S, Thank you for your interest in the Waldorf Astoria Chicago. We offer Valet Parking service and it is indeed indoors. Should you need any further assistance, please do not hesitate to contact our Concierge... More
0
Votes
Room Tips
"Go for one with a fire in the winter."
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"All good rooms."
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"Go high with suites, expensive but worth it. I suggest south east view of lakefront and city. Southwest if..."
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"We got a super deal on hotels.com for a 5 star hotel in downtown Chicago."
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