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W Chicago - Lakeshore

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Traveller (865)
Room & Suite (564)
Dining (78)
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Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“navy pier”(326 reviews)
“bliss spa”(33 reviews)
“w insider”(18 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,767)
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1 - 5 of 1,687 reviews
Reviewed 2 days ago

Thank you to Taylor at the front desk. A fantastic focus on providing excellent customer service. We all appreciate your positive attitude and help you have provided! We look forward to returning to the W hotel and working with you in the future.More

Thank jvadnos
Response from Sonia V, Manager at W Chicago - LakeshoreResponded yesterday

Hello jvadnos. Thank you for sharing your feedback on your recent visit to W Lakeshore. We are thrilled to have exceeded your expectations in service and shout out to Taylor! Many thanks again for choosing us we look forward to welcoming you back any soon....More

Hotel's Favourite
Reviewed 8 January 2018

First trip to Chicago and the W Hotel was a perfect choice. My travel companion and I arrived early in the morning and staff did everything possible to get us settled in our rooms as quickly as possible. We were also given a friendly upgrade...More

4  Thank Travelr101
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 13 January 2018

Hello Travelr101. Thank you for sharing your feedback on your recent visit to W Chicago - Lakeshore. We are thrilled you had a wonderful escape and our team helped with an early check in ...and an upgrade to Lake View! While we aim for the...More

Reviewed 2 days ago via mobile

This hotel has amazing service from the very personal and passion greeting by Tara at the front desk to an amazing bar staff led by Brody. We have come to this hotel for many years and one of the main reason we return is for...More

Thank Picasso916
Response from Sonia V, Manager at W Chicago - LakeshoreResponded yesterday

Hello Picasso916. Thank you for sharing your feedback on your recent visit to W Chicago - Lakeshore. We are thrilled you experienced amazing service and Tara & Brody helped make it even better! Many thanks again. Please visit again soon! Cheers, Sonia Villagomez W Experience...More

Reviewed 2 days ago via mobile

Hotel - Clean, trendy, modern & large. The valet entrance had no one to greet us at 10 pm, which was frustrating because I worked in NYC for over a decade, travel for a living and was treated better elsewhere. We were exhausted after a...More

Thank Lynn G
Reviewed 5 days ago via mobile

W is a great hotel!! Beautiful room, amazing view and perfect location. Those are the 3 keys in choosing any hotel I believe. But what makes a hotel really special is the excellent service and friendly faces. That’s why Taylor at the front desk made...More

1  Thank 1SashaV
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$188 - US$624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#26 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$188 - US$624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#26 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (865)
Room & Suite (564)
Dining (78)
Pool & Beach (27)
Amenities (112)
Business Centre & Event Rooms (9)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
fn_trvlr
21 February 2018|
AnswerShow all 4 answers
Response from Sonia V | Property representative |
Hello. Our Extreme Wow Suite does have a double sided fireplace but all other guest rooms do not. We'll see you soon! Cheers, Sonia
0
Votes
fn_trvlr
21 February 2018|
AnswerShow all 8 answers
Response from Sonia V | Property representative |
Hello fn_trvlr. We look forward to welcoming you to W Chicago Lakeshore. We are located in a prime area of downtown Chicago, minutes from Navy Pier, Michigan Avenue and close proximity to many nightlife options near River... More
1
Vote
Aldry A M
29 January 2018|
AnswerShow all 7 answers
Response from David M | Reviewed this property |
Yes!
0
Votes
Room Tips
"No matter where you stay in the hotel, you will love it!"
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"The best view is high and facing the Lake."
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"Definitely get lake view rooms"
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"Ask which rooms are larger; corner, etc."
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